She was fair in her dealings with me. She had the available inventory I needed. She was…read moreknowledgeable about metals and up to date pricing

Went to sell gold. Had been at another place in OB that's always going out of business. The owner…read morewas paying 70% off spot, better than the below 50% the other place was offering. Talked about other jewelry related things. Very personable. Will be selling there again.

Excellent service, amazing selections of jewelry. Store has great lighting and the glass counters…read moreare clean and clear. The staff on duty are very professional and nice.

Purchased both my engagement ring and weddings bands from this store. They happened to be running a…read morepromotion where If it rained on your wedding day the rings were free. Unfortunately it did rain on our wedding day. However, since it "didn't rain enough at the Memphis airport" they refused to honor their promotion. Disappointed because they were not honest about the promotion and it's details. The rings themselves are also beginning to tarnish, even though they were quite expensive ($4,000+). I would not recommend this franchise to anyone. The lack of transparency and honesty coupled with questionable product quality and steep prices make this a regrettable transaction.

Great prices and nice staff. Love their collections and the in-house repair for some jewelry is…read moregreat.

Very friendly and helpful when we chose ou wedding band rings…read moreThe people were very professional and helpful in allowing us to decide there's nothing like personal service anymore I

I have taken many pieces of my broken jewelry to Southern Jewelry for repair. I can never tell…read morewhere the repair was done. Their work is always outstanding and very reasonably priced. I have also bought from them and find them to be very fairly priced. This isn't a "mall jewelry store" this is a neighborhood jewelry store that offers mid to high end jewelry. Vey professional, very polite. I can't wait to get my next piece!

I had a ring guard "repaired" there a few days ago . The stone had fallen out but was found... They…read more"fixed" it or so I was told .. Got home and the stone was gone ... Also noticed they had mashed the ring on the underside for whatever reason ... I took the ring to another jewelry store . They told me how bad the so called repair work was and that Southern Jewelry had a bad reputation for their repair work ... The stone is now being reset correctly and the damage to the ring is also being fixed ...

Purchase a Levian chocolate diamond necklace and had warranty it broke took into the store to be…read morerepaired they had to send it to Levian to be repaired it was supposed to takke a month it's been 2 months still don't have it and it's been one excuse after another. Be aware if you purchased from them and need repair work. You are taking a chance. this was a thousand dollar necklace with warranty. Beware!!!

RUDE! Called and asked a question about if they did piercings said no so I went to apologize and…read moreask another question but they hung up on me before I could even get the words out of my mouth. Dont recommend

The Branch has one of my old favorite things: a sale rack by the door. Everything on it was $10!…read more I snatched up a cute and comfy tiger t-shirt before I even walked inside. They also have one of my new favorite things: buy 3 and get one free, not including items on the sale rack. I bought two dresses and a pair of shoes and got a cute little $28 top for free. They carry very trendy women's clothing, shoes and jewelry. I bought a tan and white seersucker dress that has already become my new favorite article of clothing. I can see this boutique becoming a go-to place for me as it's conveniently located right down the road from my office. The owner was super friendly and helpful. The prices were great! Two dresses, two tops and a pair of shoes only set me back $174. I already can't wait to go shop there again!

Love this adorable store! The owner is very nice and always helps me find what I'm looking for…read more Prices are good and the Buy 3 get 1 free deal is awesome!

"Sweetie, for my birthday, Christmas, and Mother's Day, just save yourself some time and go to…read morePaisley Pineapple and buy me anything except Vera Bradley, Willow Tree, or MSU stuff." That's what I told my husband when I left there. I hadn't been in a few years, but I kept seeing ads of all of the things they carry, so I had to stop in again. So glad I did! It's probably my new favorite shop. So, what do they have that makes this place so wonderful? Everything a girl could want! They carry pottery from Fingerprint, Tab Boren, Etta B, and Crossroads Pottery, just to name a few. They have a fantastic selection of jewelry, including Earth Grace, Brighton, Waxing Poetic, and Kitzi. This is definitely the place to go for monograms, whether its jewelry, cosmetic bags, beach towels or shirts. They have a few super cute tops and dresses, and I believe I even spotted a few pair of shoes. I also noticed a good selection of picture frames and candles. The staff is friendly and helpful, but not overbearing. Everything is reasonably priced for what you're getting. Whether you want to buy yourself something extraordinary, or you're looking for the perfect gift for someone, this is the place to go! You can thank me later. :)

Great finds. I was looking for a present for a Malaysian…read morefriend and I ended up getting a great cooking book with recipes from Mississippi, the book was very good, they loved it, and the ladies from the store even wrapped it so beautiful, it was a really good gift that they really liked and appreciated. I also got a really good marmalade (raspberries and jalapeno) for a good appetizer with friends. Overall, I always hit this store for nice and unique gifts(usually silver jewelry) and they're always a hit.

Very personable. I felt like i was treated fairly. I was happy with the outcome…read more Nolan is a great young man that will take care of you. While i was there to sell a diamond ring, he buys gold and makes custom engagement rings. Located in Clark Tower on Poplar in east Memphis

Nolan is a Master! He runs a first class operation, we interviewed four other jewelers prior to…read moreselecting to selecting him to create an heirloom piece for our daughter. He evaluated our diamonds prior to creating the 3D rendering. He listened carefully and delivered a model perfectly for our family diamonds and the vision we had for the piece. The finished product is absolutely stunning. We went from conception to reality in about a months time, and under budget. He has definitely earned dour business!

I love this store so much but I tried to trade a piece of pottery I'd received as a birthday gift…read morein for my pattern/color but was told the giver of the gift would be notified that I'd s aped it for the right color. I just felt like that would be rude and kept it. *wish so much this would not happen

Ordered online on July 1, 2025. Never received a notification that it had shipped. So tracked my…read moreitem just to find out now the item i purchased was out of stock, however when I ordered was stating in stock. So of course my item have never been sent. Sent them a email but never received a response and my card was still charged for a item that I brought for gift, that evidently does not exist. I took a chance on a little shop and received nothing but a charge on my account. First and only time I will purchase anything from Utimate Gifts!!!!

I have been trying to get a refund of $80 since Monday 5/13/24. I have been contacting this store…read more#1197 all week and have been told ALL week that they don't have $80 cash to refund me. To day is 5/19/24 and was told Again the store don't have $80. ATP I think there saying they don't have $80 cash to keep from refunding me. #zalesjewelers #zales1197southavenms

Was a bit disappointed that in May that they didn't have any June birthstones in stock like…read moreAlexandrite. Seems like a no brainer to me!