I have been a long-time customer of DeAngelis Jewelers, which is why this experience has been…read moreespecially disappointing. I purchased a pearl ring from them, but unfortunately the pearl came off very soon after purchase. I took the ring in for repair on April 25, 2026, and was told someone would contact me by Tuesday. No one called. When I followed up myself last week, the person I spoke with was quite rude and told me there were many customers ahead of me for repairs and that it would take around three weeks before mine would even be completed. I find this concerning for two reasons: first, because the pearl should not have come off so quickly in the first place, and second, because reattaching a pearl to a ring should not require such an excessive wait time for a loyal customer. I understand businesses can get busy, but communication and customer service matter. A simple update and a more respectful response would have made a big difference.

This is an excellent place in which to get your watch bands properly and professionally adjusted,…read moreat a very reasonable price (usually around $20.00, plus tax).

I visited Robert Irwin on Perkins in Memphis per recommendation of an acquaintance who had a…read moretenured career in precious/fine jewelry sales locally. After doing my own research over the last few months on Tissot watches and not being able to find more than 1 or 2 in stock at my local Dallas, TX chain jewelry stores, I decided to visit stores in Memphis to seek insight and make a selection based on trying a few on. I came to the store two days in a row and received amazing service that exceeded all expectations of any typical buying ceremony I've ever been part of. Normally when I shop, it's very concise as I buy routine products via necessity. This purchase was quite different and symbolic to me in many ways and I am grateful that Bryan was well knowledgeable of the products. He even wore a Tissot watch the day I made my purchase which solidified my trust and his admiration of the brand I had newly become a fan of. The other personnel and management staff in store were friendly, hospitable and engaging with me and my sister as well, which made the process fun and personable. I was beyond impressed with the service and attitudes as well as selection provided by this store. I can't wait to return to Memphis for another visit and I'm already plotting my next purchase largely because of the experience provided by Bryan and crew. THANKS so much!

Wonderful people knowledgeable and understanding about your concerns. They care about your jewelry…read moreand you

Women owned operated and fabulously stylish. Not only do they have the best prices in town, they…read morehave all the latest trends. If you can dream it- they can make it happen for any budget.

Sales lady followed and watched my friend and I the entire time we were at the store. We felt…read moreextremely uncomfortable.

Everything in the store is beautiful but I bought over $100 in bridal registry gifts and they…read moredidn't even wrap it??? They gave it to me in a gray Bella Vita box with a rinky-dink bow around it. This is a bridal shower gift!!!

We had the privilege of meeting and working with Joshua Mills to create my engagement and wedding…read morerings. I recommend him to anyone and everyone who is looking for a special piece of jewelry. He is inviting, warm, knowledgeable, and incredibly compassionate - I'm nervous by nature and he assured me that everything would be perfect and this process is going to be exciting. This couldn't be more true. My boyfriend just ordered the engagement ring and I can say with absolute certainty that this experience would have been 100% different without Joshua's guidance. He gives phenomenal customer service, has a knack for design (he sketched out my dream ring the very first time we met - I didn't even know I had a dream ring), and it doesn't feel like he's trying to "sell" us anything. We went from clueless to confident after meeting with him just a couple of times. We haven't known him long, but my partner and I would both consider Joshua a friend. He is talented, incredibly patient, and is still providing us with an amazing experience during such an exciting moment in our lives. I cannot thank him enough.

My cousin recommended that I stop by Sissy's Log Cabin, and I'm really glad I did. From the moment…read moremy wife and I walked in, Kelsey and her colleague made us feel genuinely welcome. They were incredibly patient, took the time to answer every question we had, and never made us feel rushed or pressured. After hearing so many horror stories about buying a Rolex through an authorized dealer, I honestly wasn't expecting much. Thankfully, my experience couldn't have been more different. Kelsey kept me informed throughout the process, and the exact Rolex configuration I requested arrived much sooner than I ever expected. The entire staff was friendly, professional, and made what can often be an intimidating purchase feel exciting and enjoyable. If you're looking for exceptional service and a team that truly cares about their customers, look no further!

They are the best! Ring size while you wait, design & create pieces if needed - only place to go…read morefor beautiful jewelry, repairs and sizing. Professional and courteous. Have referred many friends and family to them. An absolute pleasure to do business with.

This is an all time 5 stars! The owners are so kind, accommodating. And their repairs are flawless…read more I brought in a 1970s good chain from my grandmother and it was fixed and cleaned perfectly within 5 minutes. I would go back anytime!

I always find something I didn't know I needed when I visit James Gattas. Make it a point to stop…read moreby and make sure you ask first Carol:-)

Absolutely my favorite jewelry store in town! Phillip helped my husband pick the most stunning ring…read morefor our engagement what's special about this place is the relationship you're able to build with the salespeople! I don't know James, but I do know Phillip every photo I've ever brought in small details and all he was about to find away to get me something similar which was the case with my wedding band which I got to help pick! I would literally go to other jewelry stores take photos of what I like and have this store make their version of it!!

I love Kendra Scott jewelry! I go every year for my birthday because your first purchase is 50% off…read morefor your birthday and I got this adorable water bottle free too! They always have excellent customer service and event events. Today they had bubbly, heart cookies, and live strings. If something goes wrong with your jewelry they replace it for free.

I went in to get my wife a Christmas present and to find something perfect. Tierney and Kristian…read morehelped me make something very meaningful. They had excellent customer service and I will be back for my wife's next gift! -Tony

Great prices and nice staff. Love their collections and the in-house repair for some jewelry is…read moregreat.

Very friendly and helpful when we chose ou wedding band rings…read moreThe people were very professional and helpful in allowing us to decide there's nothing like personal service anymore I

Cute shop with very nice selection. Of merch and friendly, helpful staff. Great place to shop for…read morefun and interesting gifts.

This was my first and last visit to this establishment. The customer service was average to say the…read moreleast, but the lasting impression left by one of the employees prevents me from returning. I received a gift and went to exchange the gift. I wasn't aware that there was a time limit for exchanges, and this was no problem because most stores have this practice. I stated that the gift was purchased and presented to me. The lady asked me if I had anyone to give it to....talk about offensive. Once again, I understood their return policy and didn't question the policy at all. But the lack of sensitivity is what I question. I wanted the gift simply because someone gave it to me, and the store employee kept my receipt. Lastly, the store is overpriced for the products. Cute little whatnots...but not for me.