I have been doing business Fast Fix for years. one thing I can say, " They Treat You Right"…read more Mrs Jackson

Always a good experience when getting service done here. Friendly and very knowledgeable staff…read morewith quick turn-around. Pricing seems definitely competitive. Unless something drastic happens, we will be going back for any jewelry / watch repairs and modifications for years to come.

I was told by Yelp that this company could help me get my watch band sized properly. They reached…read moreout to me and asked me to send them pictures of the watches and their bands via e-mail. I did that and have never heard anything back from them. If you enjoy wasting your time trying to get a problem you are having not fixed, these are the guys to get in touch with.

I had a great quick experience. The lady had iPhone cases for the X, which is an older version of…read moreApple phones. Cases were between $23 and $25 which were a good deal. Tempered glass is $15. I bought the privacy screen. She changed my screen in less than 20 seconds. I was in and out. Please come by.

So glad there is FB and Yelp now and I can finally voice my frustration and extreme heartbreak from…read moremy experience in 2006 with Design Jewelers. I took a diamond tennis bracelet (that I just inherited from grandmother) in to get some links taken out. I had the 5 diamonds from the links mounted on a cross for my daughter. I went to pick up everything and they didn't give me my gold links from the bracelet. When I asked about the links, the guy went to back and came back with a bag of misc. gold pieces in a bag?! I asked where were my gold links (incase I ever needed them put back in) and he said "oh I probably melted them down". What...who does that?! And, without asking me??!!! I told him I didn't want the bag of misc gold pieces so he offered to take a whopping $25 off my bill!! I could not and still can not believe someone would do something like this. And, act as if it was the norm at their store to melt the gold down and not return it to the owner. But mainly upsetting because they took the liniks to my bracelet that was given to me by grandmother in her willl just broke my heart! I will never return nor will I ever recommend anyone go there! In fact, I tell this story to everyone I know because I don't won't it to happen to them.

I needed a battery replacement for my watch that I've had forever. I'm trying to give my Apple…read moreWatch a break and get back to wearing a more timeless piece. I walked in on a whim, and the owner was so kind and sweet. He replaced the battery right there and then. I was in and out in less than ten minutes. I will be back. There's lots of jewelry that I want to check out and possibly trade in my ring. I'm a delighted customer!

Really nice items & excellent repairs. I've had quite a number of repairs all of which were nicely…read moredone.

I hate to leave a negative review, so just read this as a warning- Watch repair? Sure- But if you…read morehave a vintage actual CLOCK, I'd recommend you go elsewhere- Here's my experience: I have a Fashion clock from 1869 that has been in my family since its initial purchase- It was left to me explicitly by my Grandmother, who told me when I was a child a bit morbidly that she was going to "be in the clock" for me after she died- It has kept time for my whole 53 years with no issues, other than the clapper on the bell losing some of its strength- A couple months ago, it would stop working after 5-10 minutes of being started/wound- I contacted Memphis Mean Time and was assured it was definitely in their wheelhouse to repair- Just driving it there gave me a bit of anxiety because it had not left my possesion EVER- I dropped it off and was explained that the bench fee just for diagnosing it was 50$ and repair could easily run over 500$- As this was a family piece of more sentimental value than ANYthing in my possesion, including my house, of course I agreed to the terms, which were confirmed multiple times upon me (I guess I should have dressed nicer)- So, after a week or so, I get a voicemail informing me that the clock is "not fixable" and I could come pick it up- Hearing it was "not fixable" was extremely distressing, as it had worked non-stop for my family since the Civil War- So I went to pick it up, and a different gentleman was behind the counter- He told me his tech was out on a job and was unaware of my work order, and I could "look around" for my clock- It was on the floor behind me on its back with its middle spire missing- He gave me a blank look when asked about the spire, so I wrote a note to the tech about said missing spire and left with my clock- As I drove home I noticed the second hand post was touching the clock face and wondered if that could be causing the malfunction- I got home, adjusted the face so it wasn't up against the post, and the clock started working again, and has solidly for the past 3 weeks- So it was NOT "unfixable"- I didn't get a call back about my missing spire so I sent a text to the tech- After sending photos of me in the with the clock en route to their shop with a red arrow to the spire, he told me he'd look for it- No contact back, so the next day, I contacted him and was sent a picture of a brass spire that of course wasn't mine and was nothing like my clock's missing piece- So, after a week of back and forth communications, always initialized by me, Im without the center spire on my clock- Despite multiple family moves over the past century and a half, this clock has remained intact and working- Until I took it to Memphis Mean Time, handed them 50$, and was told it was "not fixable"- So if you have a watch needing a battery, go for it- Otherwise, I'd recommend you look elsewhere until these guys get their act together

Ok, I totally disagree with the assertion made in another review that this is a store "white haired…read morepeople." This is a family run store and anyone worth their salt can tell you it's the best in Germantown by a mile. I've had jewelry repaired here multiple times without a problem. The staff is friendly, polite, and knowledgeable. Why go anywhere else?

I have been a long-time customer of DeAngelis Jewelers, which is why this experience has been…read moreespecially disappointing. I purchased a pearl ring from them, but unfortunately the pearl came off very soon after purchase. I took the ring in for repair on April 25, 2026, and was told someone would contact me by Tuesday. No one called. When I followed up myself last week, the person I spoke with was quite rude and told me there were many customers ahead of me for repairs and that it would take around three weeks before mine would even be completed. I find this concerning for two reasons: first, because the pearl should not have come off so quickly in the first place, and second, because reattaching a pearl to a ring should not require such an excessive wait time for a loyal customer. I understand businesses can get busy, but communication and customer service matter. A simple update and a more respectful response would have made a big difference.

We had the privilege of meeting and working with Joshua Mills to create my engagement and wedding…read morerings. I recommend him to anyone and everyone who is looking for a special piece of jewelry. He is inviting, warm, knowledgeable, and incredibly compassionate - I'm nervous by nature and he assured me that everything would be perfect and this process is going to be exciting. This couldn't be more true. My boyfriend just ordered the engagement ring and I can say with absolute certainty that this experience would have been 100% different without Joshua's guidance. He gives phenomenal customer service, has a knack for design (he sketched out my dream ring the very first time we met - I didn't even know I had a dream ring), and it doesn't feel like he's trying to "sell" us anything. We went from clueless to confident after meeting with him just a couple of times. We haven't known him long, but my partner and I would both consider Joshua a friend. He is talented, incredibly patient, and is still providing us with an amazing experience during such an exciting moment in our lives. I cannot thank him enough.

My cousin recommended that I stop by Sissy's Log Cabin, and I'm really glad I did. From the moment…read moremy wife and I walked in, Kelsey and her colleague made us feel genuinely welcome. They were incredibly patient, took the time to answer every question we had, and never made us feel rushed or pressured. After hearing so many horror stories about buying a Rolex through an authorized dealer, I honestly wasn't expecting much. Thankfully, my experience couldn't have been more different. Kelsey kept me informed throughout the process, and the exact Rolex configuration I requested arrived much sooner than I ever expected. The entire staff was friendly, professional, and made what can often be an intimidating purchase feel exciting and enjoyable. If you're looking for exceptional service and a team that truly cares about their customers, look no further!

I like Quality Jewelry & Repair. I've taken several items in for repair that's done while you wait…read more I've purchased of couple of pieces from the display case which has amazing jewelry at an affordable price. Recently I had to put an item on layaway that they worked with me until I could get it out due to unforeseen circumstances bout my transportation? Very much appreciated. And to add a bonus, they're 5 minutes from my home. Lol I highly recommend this business for your jewelry needs, whether repair or purchase. I absolutely love my necklace.

I went by Quality Jewelry Repair today (3/6/25) to see if they could put another band on my new…read morewatch, and was believing that it would cost more than the watch itself. The Jeweler, Kevin, took a look at it and gave me a price far below what I thought. He gave me a price, but I had to wait because of other customers before me. That gave me an opportunity to meet and talk to another veteran and share our "war stories" :) When I left I was very*** very satisfied with his work. I will recommend this jewelry store to my family and friends

There was a bit of a wait when we walked in but they make up for it with selection and customer…read moreservice. Erleen was very attentive and got us exactly what we wanted.

Love love Beth!!! She's awesome!!! Recently bought a new wedding band for my husband n she did her…read morebest to get the ring resize n back on the timing I was hoping for! Ask for Beth!!!