I have been doing business Fast Fix for years. one thing I can say, " They Treat You Right"…read more Mrs Jackson

Always a good experience when getting service done here. Friendly and very knowledgeable staff…read morewith quick turn-around. Pricing seems definitely competitive. Unless something drastic happens, we will be going back for any jewelry / watch repairs and modifications for years to come.

I always find something I didn't know I needed when I visit James Gattas. Make it a point to stop…read moreby and make sure you ask first Carol:-)

Absolutely my favorite jewelry store in town! Phillip helped my husband pick the most stunning ring…read morefor our engagement what's special about this place is the relationship you're able to build with the salespeople! I don't know James, but I do know Phillip every photo I've ever brought in small details and all he was about to find away to get me something similar which was the case with my wedding band which I got to help pick! I would literally go to other jewelry stores take photos of what I like and have this store make their version of it!!

We had the privilege of meeting and working with Joshua Mills to create my engagement and wedding…read morerings. I recommend him to anyone and everyone who is looking for a special piece of jewelry. He is inviting, warm, knowledgeable, and incredibly compassionate - I'm nervous by nature and he assured me that everything would be perfect and this process is going to be exciting. This couldn't be more true. My boyfriend just ordered the engagement ring and I can say with absolute certainty that this experience would have been 100% different without Joshua's guidance. He gives phenomenal customer service, has a knack for design (he sketched out my dream ring the very first time we met - I didn't even know I had a dream ring), and it doesn't feel like he's trying to "sell" us anything. We went from clueless to confident after meeting with him just a couple of times. We haven't known him long, but my partner and I would both consider Joshua a friend. He is talented, incredibly patient, and is still providing us with an amazing experience during such an exciting moment in our lives. I cannot thank him enough.

My cousin recommended that I stop by Sissy's Log Cabin, and I'm really glad I did. From the moment…read moremy wife and I walked in, Kelsey and her colleague made us feel genuinely welcome. They were incredibly patient, took the time to answer every question we had, and never made us feel rushed or pressured. After hearing so many horror stories about buying a Rolex through an authorized dealer, I honestly wasn't expecting much. Thankfully, my experience couldn't have been more different. Kelsey kept me informed throughout the process, and the exact Rolex configuration I requested arrived much sooner than I ever expected. The entire staff was friendly, professional, and made what can often be an intimidating purchase feel exciting and enjoyable. If you're looking for exceptional service and a team that truly cares about their customers, look no further!

Quite sure, and since it was an engagement ring, my name would not be the one in the system. That…read morewould be my ex-husband. I don't understand why you wouldn't replace the battery on my watch if you do so for others all the time, but that was my experience. It was a nice watch worth about $2500. That's why I wanted a jeweler to do it. Which they did....just another jeweler that wasn't your store.

Great service and quality products. To enter, you must stand in front of the outer door so they can…read moreget a picture. You cannot wear a hat, sunglasses or other article that covers your face, head or eyes. Once cleared, you are buzzed in. Their service is top notch. This is a fine jewelry store and repair shop. You get what you pay for....remember that as you go.

This is a wonderful repair shop. I am so excited to find this shop. Had my watches repaired in less…read morethan one hour. Friendly staff and very knowledgeable about antique watches and clocks. I plan to use them for my antique clock collection. Paula Miller

I have taken many pieces of my broken jewelry to Southern Jewelry for repair. I can never tell…read morewhere the repair was done. Their work is always outstanding and very reasonably priced. I have also bought from them and find them to be very fairly priced. This isn't a "mall jewelry store" this is a neighborhood jewelry store that offers mid to high end jewelry. Vey professional, very polite. I can't wait to get my next piece!

I had a ring guard "repaired" there a few days ago . The stone had fallen out but was found... They…read more"fixed" it or so I was told .. Got home and the stone was gone ... Also noticed they had mashed the ring on the underside for whatever reason ... I took the ring to another jewelry store . They told me how bad the so called repair work was and that Southern Jewelry had a bad reputation for their repair work ... The stone is now being reset correctly and the damage to the ring is also being fixed ...

I like Quality Jewelry & Repair. I've taken several items in for repair that's done while you wait…read more I've purchased of couple of pieces from the display case which has amazing jewelry at an affordable price. Recently I had to put an item on layaway that they worked with me until I could get it out due to unforeseen circumstances bout my transportation? Very much appreciated. And to add a bonus, they're 5 minutes from my home. Lol I highly recommend this business for your jewelry needs, whether repair or purchase. I absolutely love my necklace.

I went by Quality Jewelry Repair today (3/6/25) to see if they could put another band on my new…read morewatch, and was believing that it would cost more than the watch itself. The Jeweler, Kevin, took a look at it and gave me a price far below what I thought. He gave me a price, but I had to wait because of other customers before me. That gave me an opportunity to meet and talk to another veteran and share our "war stories" :) When I left I was very*** very satisfied with his work. I will recommend this jewelry store to my family and friends

After being asked by THREE sales ladies, "May I help you with something," and then being asked,…read more"May I hold on to those (bracelets) while you shop?" I can tell you that I'll never step foot into this shop again after being made to feel like a shoplifter.

I love the prices, the jewelry, the customer service, and now the variety of items they carry. I…read morewalked in recently to find a bracelet to wear to my sister's wedding and came out with gifts for her wedding. They had a special table with lots of gorgeous cheese plates, glass salad bowls, etc. They wrapped them all for me and I used my 20% off monthly coupon on one item. Such a great savings and such a beautiful and unique gift! There is also a resident dog named Bella who my daughter LOVES!

I walk in usually with the package or old battery to show exactly what I need. Staff will usually…read morefind exactly what I need on the shelf. Often very knowledgeable and friendly. Haven't experienced any real problems or concerns.

0 stars is really what I should rate this place. I've been in 3 times in the past 3 years to get my…read morecar battery replaced Under warranty! The batteries continue to be BAD! It's not one vehicle but two I've had this happen for. The first time my oil change people told me it was reading as bad and I should get it checked. The next time my car battery just died on me and this time it started cranking really slow so I took it somewhere else to get it checked out first. There is a 48 month warranty battery. After getting the battery checked at a different location and they told me it was bad and to take it back since it was under warranty, so I did. I took it to Batteries Plus Southaven and the manager asked me if I had a battery at home!!! I laughed because who has an extra car battery at home? He said he had to keep it 24 hours to check it out. I'm already late for work and school. Although, it was already showing as bad on my printout from Napa, but this time the manager said he could sell me a new battery and refund me the next day if he found it to be bad. He said he'd call. Well, I had to call them the next day after not hearing back by 3 pm and I went in at 8am the day before. He said it was bad and I could come back for my refund but the warranty would expire on this brand new battery in September this year instead of the expected 48 months. If you don't stand by your own product why would or should the customers trust you? I will not be returning. I'd rather buy a new battery somewhere else trustworthy than playing shift the bad battery every year with them. My advice- avoid them!!! On top of that he told me my alternator or starter may be to blame. All that has checked out fine on my car at a very trustworthy shop. The batteries are BAD! Also, I got my battery replaced in my key fob and after leaving noticed they cracked it and didn't say a word, so it was totally broken in half and could've gotten my key stuck in my ignition. Terrible customer service!