We had a great experience with Tully Electric. They came out to check an outlet that was sparking…read moreand quickly replaced the receptacle. The team was timely, professional, and communicated clearly throughout the process. Everything was handled efficiently and gave us peace of mind. We would definitely use Tully Electric again and recommend them to others.

Tully came highly recommended from friends to me! Needing bathroom fan in attic checked - needs to…read morebe replaced as we thought. They took the time to check our electrical panels and also looked at other issues I asked about including upgrading smoke and carbon monoxide detectors which we will be doing with them as well. Explained everything very clearly and received estimates for all same day !

I had 'Expert' put in two electrical outlets, one of which they ran though my sink cabinet instead…read moreof the wall. I don't know where the other one goes since all I can see is a plug going into a hole in the wall on the side of my washer/dryer. They also replaced a 15 amp breaker with a 20 amp and added a new 20 amp. Some time later I looked in my electric box and noticed one of the new breakers was showing red. A young man came out and told me there was nothing wrong with the breaker and tried to charged me $99 to not fix it. I kinda lost my temper and told him to 'get out and sue me'. When I called the office to straighten things out, they had blocked my number.

This is the plumbing service that my HOA management company uses, so I was forced to work with…read morethem. At first the plumbers seemed helpful and respectful, but the more I dealt with them the more I found them dismissive and disrespectful. When one of the EP plumbers noticed problems with the work my contractor did, he did nothing to address those issues nor did he help me understand what needed to be fixed. When a different problem arose after EP's work, I called the company. The person who took the call answered with, "Expert Plumbing, how can I make you smile today?" As someone who works in customer service, I know how cringey that is for both the employee and the customer hearing it. Ugh. Yet, this EP employee did nothing to make me smile. She put me on hold for 2 or 3 minutes, and she did not help me get a resolution to the new problem. She told me that the new problem was due to my contractor and not EP. I had to hire a different plumber to fix this new issue, which he told me was because the previous plumber (EP) didn't take care of something. The new plumber fixed this problem AND he addressed the issues caused by a mistake my contractor made. That is the kind if service I expect. It is too bad Expert Plumbing doesn't deliver this level of customer service.

Jim has served our plumbing needs for decades. He has replaced our sump pump and water heater,…read morerepaired a sewer line break and installed a gas line to our outdoor grill. He takes the time to explain what is needed and why. His fees are reasonable and his craftsmanship is excellent.

My husband and I have had nothing but the very best & and outstanding service regarding our…read moreplumbing, and gas, problems in our home, while using the JH Beutjer Plumbing Company. We have used Jim, and his crew, and his amazing wife, for too many years to count. They have always been available to our needs, and even during the most dire times, they have always made time to make sure we had our plumbing (and gas issue) needs taken care of in a timely and efficient manner. We both highly recommend Beutjer Plumbing to and for anyone needing people who really know their trade. R & D dV

Jim came and installed a new AC unit for us a couple of years ago. It's been much better since,…read morezero complaints. I went downstairs into the basement this morning to discover that our sump pump had backed up. You love to see it. Hopped on Yelp after a couple of hours of slogging around and moving crap out of there to discover that Jim also does plumbing. Didn't hesitate to call him and book him to properly set up the sump pump, and I have zero doubt he's going to come out and do it right. As long as Jim Leipart is doing anything having to do with home maintenance, he has my business. I can't give a higher recommendation than that.

Jim is an honest guy. He has replaced several of ours and our families' water/ heating/air units…read more He has very fair prices, and even gives a military discount. Anyone who we have referred has been extremely satisfied as well.

So I contacted Newberry after another electrician came and told me that installing a wall charger…read morewas going to be very hard, if not impossible. I was devastated and I had contacted several other electric companies and they all wanted pictures and were backed up. So I really got lucky when I found Jamie. He came and looked at my situation and was able to install a charger in my garage. He only had to make a small cut in my ceiling. I was so grateful. He's also super nice and loves cars! He's like a gem when it comes to electricians. He knows a lot about Tesla installations.

Jamie is a very nice guy. And he does things professionally and properly…read more He helped me to install a TESLA wall charger. His price is very competitive. I got different quotes from several electricians. Some of the low bidders either failed to show up or didn't want to get the permit from the village. Jamie helped me to obtain the permit and put up the charger the same day - safe and clean. I'm very happy about this job.

Always prompt service -- they are there when you need them. Very fair pricing and they do what's…read moreneeded, not soak you for their benefit. Probably the most honest company I've worked with over the years. Highly, highly recommended n

Great business owner. He doesn't upsell, and spends a lot of time explaining stuff, which is very…read morehelpful for a first time homeowner. Already called them for two different projects, will continue to call them for all heating and cooling needs. Highly recommend them.

Yesterday morning on a 98 degree day, our AC stopped working. We contacted Lyle from Lisle, and…read moreRobert was at our house within an hour or so. Which was amazing since we have been in a long heat wave, and I am sure they have been very busy fixing many AC units. He diagnosed the 2 problems that caused our AC to fail. He had to get new parts, and was back by noon today to fix the 2 issues. We now having a working air conditioner! They were very personable, professional, experienced and knowledgeable about finding out what caused our AC to stop working. We highly recommend this company!!

Another outstanding visit today from this company!!! Marty came over today and did an exceptional…read morejob checking and cleaning my furnace and changing my water filter. Marty answered all my questions and went above and beyond in providing excellent customer service today! Please reach out to this company to service your furnace if you want your job completed the right way!

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!