I highly recommend the Rug Factory. At the start of my area rug search, I went to two other major…read morefurniture companies that sold rugs. I found a beautiful rug at one of them and they offered me a price. Luckily I took a picture of it and had the details in it. When I came to the Rug Factory, Tayfun assisted me. I showed him the picture of my rug and he found it in his collection. He offered it to me at a substantial discount. I decided I would purchase it from Tayfun. I paid for it in full and within 2/3 weeks the rug came in. Tayfun personally delivered and placed the rug under my dining room table and chairs. It was perfect and I am totally pleased with my entire experience. I will definitely need another rug and I plan on purchasing it from Tayfun at the Rug Factory at that time.

I needed an area rug. So I went to the rug factory that was recommended. Sadi and this lovely…read moreblond women were so helpful and nice. They explained the rugs they had and that if I liked a rug they could get it in the size I needed.I found one that I liked and asked if I could take it home and try it out . This was no problem at all. They rolled it up and put it in my car. They didn't ask for any I.d. Or take my credit card number.. they were so very nice . They have a very large selection of rugs in all sizes and colors. I highly recommend them and the store.

Terrible customer service don't recommend. Go to elsewhere for your carpet needs. Literally…read moreanywhere else

Fantastic to deal with. Old school business. Still get to speak to somebody. Everybody is fantastic!read more

I have been looking everywhere for good quality bathroom rugs with no success. I saw these guys…read moreonline and drove over there to see if they could help me. It took them less than two minutes to come up with exactly what I was looking for. The fact that they were warm, friendly, and enjoyable to speak with didn't hurt either.

This is the review I posted on trusted pilot, thought I would share here. Given that the overall…read morerating for Ballard designs on the site is a 1.6 given my customer experience, I'm not surprised. I've been longtime customer and am extremely surprised. Furthermore, it doesn't seem like the company needs any advice since the rating is so incredibly low. I'll see if this gives me a better outcome?!? I used to work for a big name consulting firm doing operational reviews of companies. This one has a lot of symptoms and cracks that should be looked at. Here's my experience. I ordered a rug from the store in West Palm Beach. The sales rep there told me I could check my rug delivery on the Internet. I never received an email informing me of a tracking number so after several weeks, I called the store, was given one and told that the ship date was February 26 having been to the store in January. February 29, I checked the website and all it said about the order was that it was in process. So I called. The first thing the automated system told me was that I did not match my phone number but yet the correct phone number is in their system. So I spoke to a customer service rep and they told me the order was canceled. The reason being is that my credit card did not go through. I had the previous week had some fraud on my card and it was cancelled. Despite that happening, I received no email or phone call notifying me or to rectify the situation. When I spoke to the supervisor, he said invariably the email was in my junk or spam folder, and I told him that that was not the case. I receive tons of marking emails but yet not one on the status of my order at any time. The customer service rep said items now are on back order. however, the supervisor said they had a few in stock. I was put in the queue. I inquired as to how I could be put first in line in the queue given the situation and non communication. No can-do. This company needs to look at their operations and see where the cracks are and correct them. Very very disappointed.

Rugs By Zhaleh at Shops At Merrick Park in Coral Gables is an excellent place to go for all things…read moreluxury and quality rugs at a good value. I like the variety and styles that they have available and it is hard to narrow down to a few choices because they have so many good rugs to choose from. The staff here is very friendly and accommodating and makes sure that you have everything you need to get the right rug for you.

Great selection of rugs. I was really happy that I came to Rugs by Zhaleh. Ms. Zhaleh helped me…read morechoose two beautiful rugs over the phone. Her knowledge and understanding of style made it a great experience.

We recently bought a new floor rug and so satisfied with the service, quality and delivery! They…read moreare a family owned business and they take pride in helping all their customers!! Would highly recommend their services to anyone needing an update to their flooring!!!

Family owned carpet and flooring company. If you're looking for good service, and personable…read moreattention, you will get it with Surles. They aren't like the big box stores, where they hire 3rd party installers. These guys will do the job from A to Z. I can't praise them enough.

This store is walking distance from my house. It's like a Big Lots, they do buyouts from major…read morecompanies then sell the items at a huge discount. The inventory is constantly changing so it's like a whole new store the next time you go. Friendly staff, I love Ollies!!

A fun shop with some great discounts and interesting merchandise. They have food, comics, toys,…read morebooks, lawn care, and really a little bit of everything. If you see something you like buy it right away. They almost never have the same items each time I go.

From the moment I walked into Galaxy Furniture and Design, the entire experience was exceptional…read more Neil completely transformed my entryway and exceeded every expectation I had. He took the time to truly understand my space, my style, and how I wanted the entryway to look and feel. He is outstanding! The design is beautiful with thoughtful details that make the space welcoming the second you walk through the door. The craftsmanship and quality of the furniture are outstanding, and everything fits the space perfectly, as if it was made just for my home. Everyone at Galaxy goes over and above to show their professionalism and care for their customer- from design to delivery to installation. Marco and his team had the install completed quickly and smoothly. Certainly perfection! Everything about Galaxy Furniture is perfect and I would highly recommend this store!

We have bought a bar unit a living room unit and now we just bought a couch. Neil has fabulous…read moretaste. Their prices are great because we shopped them around and I would recommend anybody go there.

Lots of beautiful clothes - higher end designer. Get ready to spend some money. Not cheap, but good…read morepricing for what you're buying. The owner was a blast. She's a great saleswoman!

Consign and Design has two locations in Palm Beach Gardens and Wellington, Florida. They offer both…read morenew and consignment furniture and other home goods. We have purchased from both stores. The Wellington Store is smaller than Palm Beach but offers items with a more equestrian style and flare. The store is clean and setup to browse easily throughout. The store is located in a shopping center and there is ample parking.

I loved my experience with this small family owned business. We are new to Boynton Beach. Our…read moredecorator, Jill K. recommended Medina Rugs for its' personal service. She was spot on. Diana and her husband Nelson were incredibly helpful. Their patience and advice was appreciated. Their recommendation on the size that would be best was excellent. Their pricing is competitive. The selection was wonderful and we love our new area rug. I love supporting small businesses especially when they make the experience such a treat. We will definitely return when we start decorating the next room.

From the owner: We specialize in all types of area rugs including traditional, transitional, contemporary, art deco…read moreand custom to fit all budgets. We also have wall to wall carpeting and laminate flooring. Finally we are hand washing experts of area rugs. Our showroom has professional color designers to help you make your selection. Family owned business with more than 30 years of experience.

We were looking to replace the carpet in our bedroom. We stopped in on store that has annoying…read morecommercials on TV. We found something that we liked. We always like to get a more than one quote, so I found Carpet Milks Direct. I had seen them before while visiting other shops in the same plaza. I was never impressed by the outside. This time I said what could it hurt carpet cones from the same place. We are very happy with our choice. John was very helpful in making our selection. Delivery was fast and the installation guys were fantastic, courteous and conscientious

Tony and Steve were great to work with! Excellent service and the installation crew were hard…read moreworking, efficient and knowledgeable.The job they did was outstanding. Thank you all so much. Our shower is beautiful. We would highly recommend Carpet Mills Joe and Peg Sharp