Had some wind damage to my roof and called Norton for repair or replacement quote. Will (William)…read morecame out and stayed for two hrs explaining to to me my options and his best advice on how I could save money. I was truly impressed with Will's knowledge and his willingness to explain in detail all of his expert findings on my roof. Will was also very helpful patching a damaged area to hold me over till I made decision on a more permanent fix. I was very happy with my experience with Norton/Will and fully recommend them for you roofing needs. Thanks Will

Norton's put in our roof and gutters last summer, and they installed a faulty downspout on our…read moregutter that had a 3/4" gap in the back. When we received heavy rains, water gushed through this gap towards our house. Water got into our interior wall and under the wood floors, causing thousands of dollars of damage. I had them come take a look at the gutter, and they agreed that it was poorly installed and damaged. Bryan from Norton's told me numerous times that he would get our floor fixed. Well, he was lying to my face and did not try to help us out. Norton's spent the next month avoiding my questions about fixing my floor, and finally Beau Norton called me and told me they would not pay for damages and that there was never a problem with my gutter (which he never looked at). He interrupted every sentence I tried to say and was unbelievably rude. I only gave them 1 star because I could not give 0 stars. Norton's did poor work and then made it worse by being jerks. Find someone else to do your roof.

We absolutely love our new windows! I would 100% recommend Window World. They added functionality…read moreand beauty to our 18 year old house. We chose to use them because they are a family owned business and they are well established. They have a great warranty too. Anton and the team were there for us every step of the way. They treated us and our home with the upmost respect. The high level of customer service they provided is hard to come by these days.

Unfortunately, this is what your windows might look like if you use Window World in Springdale, AR…read more They admitted the windows, they installed, were done incorrectly, We were told they fully stand behind their product and installation by their representative. We learned otherwise. One of the selling points when recently purchasing our dream lake house was the brand new windows they had just installed. We didn't know that while we were moving from out of state that we should have thought to figure out who those windows were bought from and fill out a "form" within 30 days. Not doing this made their 100% guarantee null & void! So just be aware, this is what may happen to you if you use Window World of the Ozarks in Springdale, AR!

We have a rental property that suffered a burst water supply pipe during this past Christmas eve…read more Fortunately, the tenants were at home and shut off the water. I called AMCO the the morning after Christmas and the were the the same day early afternoon. Robert was the project lead. He was able to to restore water with supplies he had on his truck. He was prompt with the estimate and kept me updated. He has been a pleasure to work with during the project. I hope this never happens again but my first call is to AMCO and Robert

Aaron Garner is fantastic. Not only does he show when he says he will, his drywall work is…read moreartistic. We removed walls, had a hole from an accident and now it looks like it was never there. If you need anything drywall, I would not call anyone but Aaron Garner. If you have to wait it is definitely worth it.

Aaron came to do some mold remediation on a property. Removed the old popcorn in several rooms…read moresmooth coat the ceiling. Very clean work and clean up. Left the area cleaner than when he came. Daily walk throughs on Property and follow up on any special requests we had. Will be using him again on future projects.

We wanted our bathroom door removed and a barn door installed in its place. We contacted Thom…read moreMunro. He came out and gave us a very reasonable bid. Also informed us that we would not pay anything until the job was completed and we where completely satisfied with work. He recommended a soft-close hardware kit which was perfect for such a heavy barn door. He installed the door within a day and it looks beautiful. Thom is very professional and very courteous. Very knowledgeable professional. We high recommend him.

I usually do not review businesses or restaurants. This time I felt it to be important. I am not…read moresure of how my visit with Thom went left but here's the story. Thom did work in my home. He had to return to complete the other half. He text the night before telling me not asking that he will be at my home at 8:30 the following morning. I advised him that that time would not work and gave him several options. I did not hear from him after the last text but I could tell that his tone was changing. I was not sure which day he was coming so I text him to clarify. He did not respond. The following day, I left but was not far from home just in case. From looking at my phone I could see that he was at the door. I immediately turned around and returned home. In the meantime, I called him to let him know I was heading back. He did not respond to my calls. Finally, he picked up and I said I will be right there. He hung up on me. When I returned home, he would not look at me or acknowledge me. I asked him why did he hang up on me? He told me he had nothing to say. He threw the receipt on my counter and proceeded to work without saying a word. I immediately called my husband to inform him of what was going on as he was not home. After Thom was done he immediately left but remembering to take his check. I followed him and asked him what was the problem. He commence to argue and asked me what did I think? I honestly had no idea. I have never experienced this type of behavior from anyone especially someone who I was paying way more than I should have to do work in my home. Needless to say I will never have him in my home again!!

Brown Boys did a great job fixing a buuble in my roof! I noticed the roofing start to pop up like a…read morelittle bubble in spots. They diagnosed that it was just some decking that wasn't installed correctly. They repaired the decking and replaced the shingles.

TLDR: I hope for a good end result but this has been a bad experience lacking consideration and…read moreprofessionalism. I am incredibly disappointed in the lack of communication, expectation for me to eat costs after agreeing to an increase in price twice (I didn't argue.), this is negatively impacting my income, and I still have no roof installed. I signed a contract for a roof replacement on 3/25. Since then there have been two additional cost increases to the contract due to missing materials, and incorrect measurement of the size of the roof. Multiple specific requests to be notified of when the install date is have gone unanswered. I work from home and will be unable to schedule clients for that date, so need to know in advance. I have been incredibly clear that this is important and I need a specific date. Yesterday I was informed the roof above the front door could not be installed because of the condition under the metal roof. This may void my homeowners insurance for future claims on that section of the roof and is not at all what was agreed on in the contract. They offered to repair the metal roof flashing, and leave the hail damaged metal. Additionally I was told that I would not be receiving a refund on the materials for this portion of the project because the company has had to "eat costs" on my project. Still don't have confirmation on an install date other than "Maybe Monday or Tuesday."

This summer I wanted a whole home generator installed to prepare for whatever month Northwest…read moreArkansas decided to have a snow storm. I was a little nervous about the entire process since it's a larger purchase. I talked to Twyla, who was super helpful and worked well around my crazy schedule. Jason, the owner, came out to take a look and give me an estimate before sending his plumber and electrician out. We agreed on the scope of work, I paid a deposit, and they got me on their schedule. The electrician, Mark, walked me through everything and even helped me connect the generator to my WiFi too! Would definitely recommend the Arkansas Remodelers team if you're looking for a local company with great customer service !

My hope is that no one else has to experience the same pain that we have gone through and are…read morecontinuing to go through. Jason Yount is an unethical, crooked "contractor" that will lie to you, take advantage of you, manipulate you, and will perform the most inferior quality work. He will also NOT take responsibility for any of the damages he has caused. When we gave him a list of our frustrations with him and the work that he performed, his response to us was "I understand guys. I'm frustrated too." Here are the main issues that we faced: - Both sinks in the kitchen ended up having leaks. TWO different leaks. One of the sinks lead to water damage to the ceiling in the basement. Jason will not accept responsibility and will not pay for the repairs. We tried to file with his insurance but they informed us that general contractors are not liable in the state of Arkansas if a subcontractor performs the work. Jason didn't do any of the remodel work himself. He subbed out every part of the job. We are having an issue filing with the subcontractors insurance as well. We will end up paying out of pocket the thousands of dollars it will take to repair the damage caused by the leak. - We had the kitchen countertops replaced. The subcontractors were Northwest Granite. We aren't exactly sure what happened while they were installing the countertops but their fingerprints will not come off of the granite. The company has sent someone out five different times to try to get the fingerprints out. All we've noticed is that whatever substance created the fingerprints is just being smeared along the countertop as they've tried to scrub off the fingerprints. Two of the times that they came out to address the problem, they left us the chemicals and basically said that we needed to scrub the fingerprints out ourselves. Another kitchen remodeling company told us that it will be impossible to get the substance out because they've ground it so far down into the granite. - We asked for the corbels to be removed from the cabinets. Several pieces of wood from the countertops were broken in the process. Jason refused to take responsibility and would not fix the pieces of wood that were broken in half. A cabinet specialist came out and give us a $300-$500 price tag to fix the cabinet damage. - We were never told that the backsplash was going to be broken in the process of the countertops being replaced. It was a huge shock when I went to look at the progress and saw that the bottom row of backsplash had been beaten in half. In the process, the Sheetrock behind the backsplash was beaten in. The Sheetrock will need to be replaced on the entire wall now. There was ZERO communication warning us that this would happen. - As mentioned above, there was an initial leak in the main kitchen sink that I caught on the very first day that the work was done. Multiple issues came from work that Joe Roseblum with Marine Veteren Plumbing performed. - The work was supposed to start the last week of May but it wasn't actually performed until early August. Jason is TERRIBLE at communicating. You can call or text him multiple times and not receive an answer. Our experience was that he would introduce us to his subcontractors and then leave us to arrange all of the details. The ONLY time Jason stepped in was when I was ready to call the job off due to the material issues, communication issues, and timing issues. - Jason was supposed to be replacing the vent hood. I told him which vent hood model I wanted TWO MONTHS before he even started trying to order it. By the time he got around to ordering the vent hood, the model was on backorder. It is now no longer being sold. - We picked out faucets from Lowe's that we wanted to use on the island sink and main sink. Jason told us that he wouldn't install the ones that we selected because they were cheap and low grade quality (Moen brand). He forced us to select "high end" fixtures from his supplier. - Last but definitely not least is the money. We have never received a final receipt for the work performed. I have no doubt that if he were to read this and give us a final receipt with the breakdown of costs, he would try to get more money out of us. He totally lowballed the estimate. We were told that our budget was $8k for the granite/quartz and that it was a generous budget. The level we ended up selecting was either a high 1 or a low 2 (out of 7). We picked one of the most inexpensive types of granite and still went over budget. I feel like Jason was trying to give us a low initial estimate with a low material budget so that we would end up choosing him over other contractors. Another issue is that the price quoted was for 3 FULL slabs of granite. They definitely didn't use 3 full slabs and we weren't given any remaining granite. Jason lied to us and denied this when we tried to address it with him. DO NOT work with this sleazy, immoral man. We will be reporting the him to the Contractors Board of Arkansas.

We were very impressed with the courtesy and professionalism of Kyle. He was able to diagnose the…read morecause of the leak in our roof and make the repair in one trip. We made the initial contact with Jon on a Monday and Kyle came out the next day.

This is a scam company they hire mediocer unlicensed people to get the work done hopping nothing…read morebreaks and if u realize something is not right after couple of months and then you are to be blammed, they had approached me to fix roof whn tornado hit my house and they are responsible for voiding my solar warranth and infact the they broke the system making more than 40k worth damage please check my google review as well before u approach this company ike the name says they will do mid con so u dont realize immediatley and by the time u realize its already late if someone is looking to sue this company and cannot afford lawyer we can sue together reach out to me abhilashreddy17292@gmail.com or i can provide u the proofs if u see this in future and need proofs for you to sue ur case.