Had a new door installed last month. Office team was professional and answered all our questions…read more Mike was on time and courteous. Only thing is they were running about 20 minutes behind schedule but called to let me know. Happy with the result.

From the owner: At Dinsmore Gates Services, we're revolutionizing Jacksonville's iron fence and gate industry with…read morecutting-edge design and unmatched craftsmanship. Since 2009, we've been pushing boundaries and setting new standards in custom iron work, combining time-honored metalworking techniques with modern engineering precision. Our expert team, led by Braden, transforms ordinary properties into secure, sophisticated spaces with our signature blend of durability and artistic flair. From automated security gates to ornamental iron fences, we're not just installing barriers – we're creating architectural statements that enhance property value and curb appeal. Our innovative approach to design, coupled with state-of-the-art installation methods and premium materials, has made us Jacksonville's go-to choice for discerning property owners. We pride ourselves on offering smart security solutions that seamlessly blend technology with timeless aesthetics, ensuring your property stands out while staying secure.

Very honest, told me I did not need the repair I thought I needed. Inspected my doors and told me…read morewhat maintenance I needed to do.

Really know their stuff. Great response time and very professional. And give various options -…read moredon't try to up sell you.

I gave Sonny a call around 1pm about a broken spring. He arrived around 2pm. He not just looked at…read morethe broken spring he inspected everything from hinges, rails, chain, rollers basically every detail. He is extremely knowledgeable and polite. Like the show "The Price is Right". He was done by 3pm. I would definitely recommend this company to everyone

Amazing business and great customer service. This company is spot on with repairs and absolutely a…read morepleasure to do business with. Thank you so much.

Outstanding service. Worked around a busy schedule for me and kept me posted. I would recommend.read more

Great company, great folks! Reasonable prices and they know what they are doing!! So appreciate…read morethe wonderful customer service!! Very timely and that's a big deal nowadays!!

I contacted LDS on a Friday afternoon about an intermittent issue plaguing my garage door. Jacob…read morewas willing to come late that evening or even Saturday morning, but since it was currently operating, I was fine with a first thing Monday morning appointment. Monday morning, as promised, Jacob arrived to listen to my issue and perform a complete inspection of my system. He made recommendations of repairs with several price points. He corrected my specific issue and replaced all the rollers on the door to help eliminate any future issues. Completely lubricated the entire setup, adjust tensioners, etc. Not only is my garage door now operating better, but it is also much quieter. All for a reasonable cost and warranty.

Let me start off with, super thankful that I found this company. Jacob came by to see what was…read moregoing on with my garage and was able to fix it the same day. He was very professional, no hidden fees or unnecessary add ons, told me what they could and couldn't do to get my garage door back to being operational. Had a great experience and if I'm ever in need of garage repair services (which hopefully I dont have any more garage door problems) they'll be my first call. Their work is warrantied and priced reasonably.

Professional service and great results ​I highly recommend…read morePrecision Garage Door Service. Josh Abbott came out to fix my garage door springs and reinforcement strut. He was friendly, informative, and very professional. The pricing was fair, and the work was done quickly. 5 stars!

I had a very mixed experience with Precision Garage Door Service of Jacksonville…read more On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves -- the rollers, cables, and pulleys -- and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

We had Burdens Overhead Doors come out on Wednesday to check our garage door and they lubed the…read moredoor and disengaged and reengaged the door to check manual operation. We went out later on Wednesday and disengaged to open manually and could not get the door to reengage so we contacted them immediately Wednesday afternoon and requested a return to show us why it would not reengage. They returned today (Friday) and and got the door to reengage and then charged another service charge of $75. This was unacceptable customer service It took the crew less than 5 minutes to reengage door. The guys that came were polite and did their job well however management lost a customer forever. Belinda H.

I was previously scammed by "Garage Door Service" who installed low quality parts that didn't fit…read morecorrectly and massively overcharged me. That junk was installed in May and broke in Sept. The guys at Burdens were awesome. They came out, fixed what the scammers did wrong and even utilized the parts that were already on my garage door to keep the cost low. Very honorable and honest. I will never call another garage door company again.

Lavish was great, came out same day. Was very polite and professional. Answered all.my questions,…read moreprovide indepth insight on the mechanics of my door. Was very thorough and detailed. We had a great conversation while he was here. Will be my garage door guy! The pricing was great, cheaper than competition with quality service.

Lavish did a great job, didn't have to wait days for his service. He came the same day, did an…read moreexcellent job and price was excellent. I would definitely recommend him to anyone that needs his services

This is the second time that I have used River City. I live out-of-state and use them to work on my…read morerental property. They have come to fix my patio screens and most recently replaced my faucet. Always friendly and professional and quick to respond. They communicate via text, email and phone. I'll keep going back because of their excellent customer service and fair price. Highly recommend.

Shane was really amazing! We called a few companies to compare and really liked how Shane was…read morefriendly and professional on the phone...even though we kept calling him back a few times to ask more questions lol. He was so patient with us. We told him something was wrong with our HVAC system and he came the next day. He took his time to figure out what was wrong and made sure we had heat before he left. He also charged us less than we expected and him and his colleagues deserves a lot more! I highly recommend this company. Super honest and communicative. Thank you guys!

Mastercraft did a great job with our shutters. I like the fact that the same guy who gave me the…read moreestimate was also my installer and not just a salesman. The shutters look great and they installed them within 2 hours. They also were a lot cheaper than other estimates I received. The other company I got an estimate from said if I chose Mastercraft they do a great job so when they came in cheaper it was a no brainer.

We hired Mastercraft for plantation shutters throughout our home. The service was excellent from…read morestart to finish. The quality and installation is perfect. The time from contract to install was great, too! We're building a new home and will have Mastercraft install the same product.