Boris is the best!…read more He has repaired many of my audio system amps, tuners, and CD players for 15 years. He can diagnose the problem quickly, repair and return in a short period. I've had components still under warranty that he fixed for no cost. The only drawback was the item had to be shipped to the manufacturer and required a couple of weeks for the manufacturer to receive, approve, and return the item to Boris.

Excellent experience with Boris at West Suburban. He revived a pair of AR speakers that my dad…read morehad, and now they sound like new.

If you have stereo equipment of any kind I recommend you check them out. I was trying to sell old…read moreaudio equipment to the, but they told me they only repair equipment, not sell it.

I'm by no means a frequent reviewer on Yelp and I've come out of a 4 year hibernation to write this…read morereview. I would give 0 stars if I could based on the rudeness and lack of professionalism of the front desk person Amy. Although I think that Michael the tech guy is friendly, his lack of communication has brought me to this point. Beginning in December 2020, my laptop camera which was under warranty by Lenovo stopped working. The exact error was that "was not found" leading me to believe it was a hardware problem. I saw the great reviews for Terminal Exchange Systems and decided to contact them to fix it. I dropped off my laptop to Michael and it was fixed the next week. Michael diagnosed it as a software issue. Then, a few days later, it stopped working AGAIN. This time, after he remotely accessed my computer, Michael decided that it WAS a hardware issue and said he would order the part for me and I could come in when it arrived since fixing it would only take about an hour so so. After that point, you can see our email communication in the photos that I've attached. Dec. 4th - Michael told me in writing that he was going to process the warranty claim and would follow up when the order arrived Dec. 16th - I email him asking for an update, no response. I don't push further since the holidays are coming up. January 4th - I email him asking for an update, no response. January 13th - I finally call Terminal and get a response from Amy. She says that they're no longer taking hardware issues and says that I can call Lenovo. I call her back and ask for help because my device is now no longer covered by Lenovo and said that it was terrible customer service that no one bothered to inform me that this change happened and asked for her to help me. She got huffy and said "well, why did you wait a month to call us?" and I explained that I had been emailing Michael with no response. I mentioned that it was the holidays and I don't like to be pushy because I know things are busy. I was absolutely polite when I was speaking to her. PEOPLE, SHE HUNG UP ON ME. I have NEVER been treated so poorly by a company. NEVER EVER give them your business. They REALLY don't care about you!!! They will waste your time for 1+ month and then treat you like YOU'RE the problem and hang up.

These guys are very good technicians. They have managed to fix three of my printers…read more Like most techies, they seem to prefer inhabiting dank dungeony spaces. Beware: they lock the door of their den so, plan on pressing the door bell and waiting for five minutes on the front step while holding your forty lb. printer. Don't even think of whining about the expense. If you think paying the bill is awful then try fixing this junk. This is a very tedious profession saddled with parts supply chain snafu's and immature customers.

0 rating. After 30 yrs of doing business with the original owner, Larry S. , the new owner shows no…read moreappreciation of customer loyalty. I bought my FINAL tv from this business 3 years ago. Top of the line Samsung. After ONLY 3 years my tv died. I complained to Huntington only to receive a deaf ear to my problem. Their only solution was to replace " the junk" they sold me at My own expense. A friend of mine highly recommended Best Buy Geek Squad. Two competent friendly techs quickly diagnosed the problem. When Huntington installed my tv they did not install a surge protector leading to a power surge frying the tv's power cord killing the tv. What a sloppy careless way to install a $5k tv. Lesson to be learned here, NEVER do business with Huntington home systems ever again!!!

They are the best resource! The prices are comparable to big box stores however you get real…read moreservice! No more lugging and schlepping! They will deliver and install your system and set everything up. They will remove your old units too. All this for a very small fee. They showed me how to set up my tv as a monitor for my Netbook, iPhone and IPad. They're there if you have questions or need additional support. This is what now seems like good old fashioned service at it's very best whether you are looking for a full entertainment system or just a single tv like I needed.

I have been into high end audio for 40 + years, and have used many technicians. Jim has been the…read moremost competent, the best communicator, and the rare one able to repair equipment from all eras. In the last couple of years, Jim has successfully repaired a 1959 Thorens turntable, a 1970's Revox reel-to-reel tape deck, and late model Zesto power amp. With the power amp, Jim willingly worked with the manufacturer to explain what he was seeing, so that we could come to an understanding and move forward. You are not going to do better when it comes to audio gear.

So I hired Jim to give my turntable a look over and solder a wire that came undone during shipping…read more He proceeded to tell the air hydraulic arm was broken. I had the seller talk to Jim and he explained he sounded like the air pump stopped working. Jim insisted that the arm was broken. I had him ship the arm to the designer found out it was 100% fine. Then paid jim to remount the arm and align the table. He then gave it back to me missing the ground cable and sent it with a different cartridge guard for which he taped on to get it to hold. When I asked him if he could please locate the guard and send it to me and I'd ship back the one he sent it with he snapped and told me to take my business elsewhere. So I pay hundreds of dollars more than I should without really complaining and he tells me off. I am shocked working with customers for 25 years and I know not to be rude to people who are trying to help me always giving the benefit of the doubt. He messaged me while servicing it that he did not know what cartridge was mine but felt so sure he didn't mix up the guard to tell me off. I will wait for the original place I called next time no wonder they had a 3 month wait but Jim Could take it right away. Wait for someone else that's all I can say.

Warren at US IT 360 spent about a month working with me installing both wired and wireless…read moreequipment throughout my 1920s house. He was an incredibly good communicator, walking me through every bit of the process, gave a very fair quote, and did exceptional work. I now have 10 gigabit ethernet all over my house along with incredibly fast WiFi 7. Not only that, but he's a kind gentleman as well and extremely friendly. So was his whole team. I cannot possibly recommend their services enough.

I had taken my computer to Geek Squad in Fenway and was told my motherboard was shot---it would…read morecost more to fix than to buy a new computer. I happened to pass Marathon on my way to the Natick mall and figured what the hell, the computer's still in the car, might as well give it a try. Long story short, they charged me $180 bucks and now my computer is as good as new. I'm actually kind of angry at myself for going to Geek Squad in the first place; I consider myself a fairly savvy consumer, and Geek Squad's conflict of interest is glaringly obvious. If you're told your computer is beyond repair while standing in a Best Buy, chances are you're going to buy your new computer at that Best Buy---instead of being satisfied with your piddling $180 for repairs they'd rather scam you into dropping 1K on a new computer instead. Anyhoo, I'm never going to darken the door of a Geek Squad again and I suggest you follow suit; big conglomerates aren't going to treat consumers with respect until we demand it.

The only place to have your computer or laptop repaired in Metro West. Knowlagable, friendly staff,…read moregreat pricing. I have had my computers serviced there for years and would go no where else. "Thumbs Up" Benny G.

I bought a pioneer sx-1010 receiver, it was made in the 70's, the first amp with 100 watts power…read more.. I love it. It needed a little work after I plugged in my Ipod into the phono input (Be aware, onlly use the aux in or you will blow something up with an I pod.) I brought it to my local electronics repair shop (twice) and it never got repaired correctly and sounded like crap. I brought it to Salem Hi Fi and now it's like new! This guy is THE MAN. I you care at all about your vintage electronics, you must bring it to Salem Hi Fi

I have a 1965 Zenith Circle of sound that needed a little repair. The wheel was dragging and it…read moreneeded to be cleaned. I brought it to Salem HiFi and the man that owns it has horrible customer service. I was explaining what I "think" was wrong and he basically told me me he was the professional not me. I was supposed to get it back in a week. Three weeks went by and when I called him to see if it's ready, he became angry and said hurry up and pick it up. He fixed the the dragging problem but broke the arm stand and it now sounds like it has a loud humming sound and heavy bass. he charged me $100. I will never go back to him, or will I ever recommend him to anyone.