This store never fails to disappoint me. From the lack of…read moreanything I ever go there looking for. The awful store layout and the lack of staff out on the floor to ask for help. I leave here disappointed more often than not. Ok for propane refills. The former Maynard location was better in all ways. Better selection, better layout and better staff.

Absolute best customer service I've seen in a long time. I called in morning because I discovered a…read moredifficult to find Yeti wheeled cooler and this place was last to have it anywhere around and not only did these guys hold it for me, they held it all day till 530pm even though 3-4 other people offered cash on the spot. Just awesome service and I'll be sure to recommend this place to anyone!!

I had an excellent response today from a very knowledgeable employee of this lumberyard. I have a…read morehard-to-find product, and he is going beyond the call of duty to look for it. I appreciate the extra effort and will report back. Either way, I'm already pleased with the high level of intelligence, and respectful listening (I am a woman, so frequently on the receiving end of 'mansplaining', even in the Northeast). Through endless googling and a snafu of odd business connections, I found them. I'm so glad I did!

Good prices, and friendly service. You can't even begin to touch the quality of stock, at the big…read morebox stores, either. And, they don't treat me like I am an idiot, because I have a uterus! Thank you for that. One of the yard guys is my buddy, now. My goodness, he is helpful and friendly! I got what I wanted at a fair price, and I get treated well, every time I go in. There is nothing but sunshine and daisies from me.

I ordered online then was told if I wanted what I ordered I'd have to pay more!…read more They said they had some mistake and if I wanted what I paid for I would have to pay more and still wouldn't get what was advertised! Extremely disappointed.

Scammers! Still hasn't arrived. Payed 10 dollars for fast delivery. Do not recommend. Just use…read moreAmazon or something. Got the advent calendar once and I am never buying it again.

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

I've used SmartFix many times, for iPhone screen, battery, and camera replacements on various…read morefamily phones. Nisar is diligent, careful and knows what he is doing! Excellent work each time, and when something isn't quite right, he takes the time to figure it out and make sure it's perfect without extra cost. He even cleaned out my power charging port, opened a phone that got wet to dry it, and replaced a screen protector - all without additional charge. I highly recommend Nisar and SmartFix.

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Our team at NEAR ME HOME BUILDERS INC is very satisfied with the excellent customer service at…read moreHudson Appliance! The staff is knowledgeable, friendly, and always willing to go the extra mile to help. They make the entire process--from product selection to delivery--smooth and professional. We truly appreciate their commitment to quality and customer satisfaction. Highly recommend Hudson Appliance! -- NEAR ME HOME BUILDERS INC Team

Zach is extremely nice and responded very quickly. He came the very same day and had my exercise…read morebike fixed in no time. I am impressed with his knowledge and problem solving abilities.

We had a quite complicated trampoline assembly job that required Zac to do additional but necessary…read morework: a tree fell on our rectangular Acon trampoline, the damage was not easy to assess and the ordering of the parts proved to be a logistical nightmare for us because of that. Zac went out of his way, helped confirm the damage and the parts needed. When scheduling, he was always responsive, set the expectations right, showed up when he said he would and completed the job on time. A job well done! Totally recommend Assembly Done Better!