We moved to Clinton April 2017 and were pleased to be located near a hardware store. Aubuchon staff…read morehas been consistently friendly and helpful each time we visited. They offer a rewards program that earns money with each purchase. I

We just moved to Clinton two weeks ago. We went into the store to buy a shovel and ended up finding…read morechairs, a table and a drink cooler on clearance. We wanted to buy them but couldn't fit them in our car and asked if we could come pick them up later. An employer offered to drop them off for us later in the day as he had a truck. I was amazed by his generosity. We were given a percentage off of the clearance price for our items and a couple hours later our furniture was dropped off at our house. We tried to give the employee money but he would not take it. This kind good deed really made us feel welcome in this city. So glad we moved here, and can't wait to continue to be a customer.

This store never fails to disappoint me. From the lack of…read moreanything I ever go there looking for. The awful store layout and the lack of staff out on the floor to ask for help. I leave here disappointed more often than not. Ok for propane refills. The former Maynard location was better in all ways. Better selection, better layout and better staff.

Absolute best customer service I've seen in a long time. I called in morning because I discovered a…read moredifficult to find Yeti wheeled cooler and this place was last to have it anywhere around and not only did these guys hold it for me, they held it all day till 530pm even though 3-4 other people offered cash on the spot. Just awesome service and I'll be sure to recommend this place to anyone!!

I had an excellent response today from a very knowledgeable employee of this lumberyard. I have a…read morehard-to-find product, and he is going beyond the call of duty to look for it. I appreciate the extra effort and will report back. Either way, I'm already pleased with the high level of intelligence, and respectful listening (I am a woman, so frequently on the receiving end of 'mansplaining', even in the Northeast). Through endless googling and a snafu of odd business connections, I found them. I'm so glad I did!

Good prices, and friendly service. You can't even begin to touch the quality of stock, at the big…read morebox stores, either. And, they don't treat me like I am an idiot, because I have a uterus! Thank you for that. One of the yard guys is my buddy, now. My goodness, he is helpful and friendly! I got what I wanted at a fair price, and I get treated well, every time I go in. There is nothing but sunshine and daisies from me.

I ordered online then was told if I wanted what I ordered I'd have to pay more!…read more They said they had some mistake and if I wanted what I paid for I would have to pay more and still wouldn't get what was advertised! Extremely disappointed.

Scammers! Still hasn't arrived. Payed 10 dollars for fast delivery. Do not recommend. Just use…read moreAmazon or something. Got the advent calendar once and I am never buying it again.

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.

I've now bought 2 appliances from Hudson Appliance, and I will keep going back! First was a…read moredishwasher about a year ago, after moving into a new home and noticing ours was on our last legs. They showed us types of washers we weren't even considering, and we ended up with an awesome Bosch unit. 6 months later, I accidentally screwed something up on it, and Hudson Appliance was out within a week to fix it, for free. Recently went back to get a new refrigerator as ours was going. They have reworked their salesfloor and practices to be COVID safe, and take it very seriously. It is very much appreciated. And while fridges were extremely back ordered due to the pandemic, Hudson Appliance was really communicative about what was going on, how long we would probably have to wait, and gave us the option to get a refund at any point. New fridge came in, team again was great, and safe during their delivery.

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Zach is extremely nice and responded very quickly. He came the very same day and had my exercise…read morebike fixed in no time. I am impressed with his knowledge and problem solving abilities.

We had a quite complicated trampoline assembly job that required Zac to do additional but necessary…read morework: a tree fell on our rectangular Acon trampoline, the damage was not easy to assess and the ordering of the parts proved to be a logistical nightmare for us because of that. Zac went out of his way, helped confirm the damage and the parts needed. When scheduling, he was always responsive, set the expectations right, showed up when he said he would and completed the job on time. A job well done! Totally recommend Assembly Done Better!

This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .