Polite, thorough knowledgeable Eric is excellent at fixing the issues and restoring comfort to my…read morehome

We had an issue with our oil burner and lost our hot water. We had originally called another…read morecompany who came out to our house to look at it. They were there for over two hours and finally came to the conclusion that special tools were needed to diagnose the issue and left. We called Eric and he was able to come out in a timely manner. He troubleshot, fixed and explained everything to us in about thirty minutes. (He didn't need any special tool). His prices were half the price of any other company in the area, and as the owner and sole operator of the company you can see he genuinely cares about the quality of his work and customers. I would recommend Eric to anyone and I will continue to use him in the future

So I was told to remove my review. Idk why all I did was ask for help and they said no. But it's ok…read moreI changed it

Just had my boiler replaced, which was a very tough job with all of the heating zones.. They were…read moreright on time and did a REALLY AWESOME job.. Can't say enough how pleased we were with their service.. A+++ - Definitely will be a lifetime customer. Brian S. Willington, CT

Worked with Jim on previous jobs, will utilize his services again in near future. He is…read moreprofessional, knowledgeable, and prices fair for his exceptional work. Shows up the day he schedules and on time, polite and courteous. I would happily recommend him for any electrical work.

From the owner: I have over 35 years experience in the electrical field dealing with residential,commercial and…read moreindustrial wiring. I also have a strong background in HVAC control wiring. Feel confident your job will be done professionally all the way. Including clean up!

Bill came out to do the routine maintenance on our hot water heater and furnace, he did a great…read morejob!!! He is knowledge and kindness are appreciated. Thank you again.

My 90+ year old parents were roped into a $900 dollar a year service contract that covers nothing…read more First service the technician cranked the humidifier to full on position and did not clean the drain this flooded the finished basemen. the technician explained that cleaning the drain was not covered in the service. They also don't cover the change of the ph filter in the drain that clogged and left my elderly parents with no heat on a sub zero nigh. They tried to charge me for both calls the flood call and the no heat call. second service the technician actuated the over pressure relief valve on the water heater and it then wouldn't seal, the company tried to charge me for the replacement, the technician felt bad and did it for free, but the when he replaced the ph filter on the furnace drain he left the rubber cap plug in the inlet side. causing a second night of no heat for my elderly parents. DO NOT TRUST THIS COMPANY!!!!!!!

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

This company has always come to the rescue!! Great group of guys. I have used them at two of my…read morerestaurants and they get in and out and they get the job done right.

Poor communication. They canceled twice on me and then never show up at the rescheduled times or…read morethey show up 90 min late. Never got a call

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

If you want competent, contentious service, don't call this company! They install a system that…read morethey don't even know how to fix! When the technicians don't know how to fix the problem, they ignore you when you call for a follow up. This company absolutely does not care about their quality of service nor their integrity. Tanya (the receptionist) is extremely rude, and there is no boss to contact when issues are not resolved.

Fox heating is fast reliable and dependable. They schedule a time and stuck to it. And, oh yeah,…read morethe prices are unbeatable. There's not many companies I'd give five stars to, fox heating and mark Fox and crew earned all 5

I am so incredibly happy with Yankee Oil. The staff is very friendly, efficient and they truly care…read moreabout their customers. Their prices are competitive and service calls have been honest and up front. Thank you Yankee Oil!

Do NOT bother with these people. They are rude and discrimination against people on energy…read moreassistance, rude office manager, rude owner. When confronted about the bad experience while dealing with an emergency with a disabled child in freezing weather, they didn't care. If a company agrees to a contract with the state, and they have issues with that contract, then they should never take it out on people already in hardship and put them on the back burner. They even went as far as lying about my mother being rude to them in the past when I've witnessed first Hans her simply calling them to get an idea of when to expect heat. We're off energy assistance after this year and NEVER dealing with these selfish business owners and the slander ever again. Take your business elsewhere. No stars if we had our way!!

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

Do not use this company. in 2004, they charged me $750 for annual maintenance on my boiler and hot…read morewater heater. I looked around. Found an AMAZING company through Angi. Cost this year? $99. Honest. Dedicated. Not like Gottier.