Viking Fuel has taken care of us since 2019 when we moved to Connecticut from Alaska (I knew…read morenothing about oil heat and they were very patient with me). They've delivered on Holidays when we in dire need of oil, pick up on weekends to take orders for the following Monday. They are fast, efficient, and have wonderful customer service - from the woman who answers the phone to the driver. Most recently I requested billing history from when we started with them and the woman who usually answers did it without hesitation. She has always been kind whenever I have called and went above and beyond in this case. If I knew her name I would have mentioned it! Thank you for taking such good care of us, and as long as we live here you have us as loyal customers.

DO NOT USE. I've never had to deal with a company this unprofessional. The oil delivery driver,…read moreJason, was screaming @ me with a profanity laced rant about a furnace issue that has nothing to do with him or his company. He called me a "bitch," and use the F-word multiple times. Ordinarily, I was always use Queen Bee Oil or Brunelli Oil in Bozrah. I've never had an issue with them.

Dutch Oil & Dutch Propane, LLc of East Haddam and Moodus, Ct…read moreDutch Oil has great reviews and I learned they are growing! After having them mow.our lawn for approximately 6 years..we just had a very bad experience with them. One guy came to mow (usually they send 2) he mowed half of it (took at least 10 breaks that we counted in a 3 hour period) and left (not completing the job). BTW he worked extremely slow, it looked deliberate as this never happened before. I called the office and spoke with the lawn MGR after he left my property, while the job was still incomplete. I figured out this deceptive business tactic used by them after speaking to the "lawn Mgr". She basically refused to have the mower come back and finish the job tomorrow-- they didnt have time for us she said and that they had other properties to work on. They also jacked up the price from $175./ last season (2024) to $325./ for this season ( that is an 85.71% increase! ). In a previous conversation i had with "The Lawn MGR" mentioned there would be an increase and I said "I understand and agreed to the increase". And they still had the mower come to my property and behave this way. She said she would have a "field mgr. come and evaluate the property. They had plans to increase the price more. At this point I was finished with Dutch and their deceptive business tactics and fired them. The Lawn Mgr would not give me the owners name (Bruce Dutch) so i could have a conversation with him regarding this matter. Service both on the office end and mowing end has drastically diminished. I feel terrible that our once reliable good neighbor and lawn carer has resorted to this manipulative business tactic. We will no longer recommend this company for lawn, oil, propane or their customer service! You lost a good customer and your GOOD name!!!!! BTW folks there are other great companies in our immediate area that offer great prices and their services have not diminished!!!!! Ive already hired someone in less than 5 hours!!! Sheila A.

We have used Dutch Oil for our heating oil for over 16 years and our propane for about 10. The…read moreservice has always been excellent.

Charged for service not needed and damaged my wood stove. Made several attempts at resolution and…read morethey ignored all contact.

I hired Northeastern Chimney to repair my chimney. The crown was the key element of the repair…read more Seven years and 5 months later, I found water was coming into my fireplace. Long story short, the crown was poorly built and had separated from the brick structure. This created a gap that allowed water to infiltrate the chimney. A well-built crown should last 15 to 25 years or more. Northeastern refused to acknowledge that their crown failed to meet industry standards and refused to refund the $1,100 I paid. They are unprofessional and untrustworthy.

I can't say enough good things about Daniels Energy. A few years ago we switched our propane…read moreservice and tanks to Daniels. The sales and service folks couldn't have been nicer. When I call for a refill they are always friendly, and the deliveries are prompt. Recently we had them replace one of our HVAC compressors. Their estimate and replacement was incredibly quick, especially since we were in the heat of summer. The sales agent even came to the house a couple of times to manage the contract particulars. I would recommend them to anyone; their service is lightyears ahead of most companies. 5 stars in my book!

Extremely disappointed. I called Daniels Energy for HVAC/heating services and explicitly offered to…read morepay in full all services upfront before to include propane refills. The representative Dave came to my home of record provide me with a quote and signed a contract to enter into services. Instead of taking my business, they completely refused to provide service valid reason explanation or alternatives. As a homeowner in the Glastonbury area looking for a reliable provider, I was stunned to be turned away despite guaranteeing prompt payment. If they are this dismissive to new, paying customers, I do not recommend relying on them. Take your business elsewhere. This was zero risk transaction for them, they claim to be a family run business but decline to service my family! Deed not Words.

Bad customer service for anything but sweeping. I've used them for years for sweeping and usually…read morewhen they come out they make a note about the flashing around my chimney and how it needs repair. Well this summer I told then I was ready to move forward on the repair. They didn't want to use their quote from last fall which is fine but they ignored several emails and it took them months to even come out for an updated quote. Well now I have questions about the updated quote would like to make a change to it and these guys have been MIA again. I'm sure sweeping my chimney is low margin but when the opportunity comes up to for real work they don't seem to want it. Also, this year after my sweeping I now have birds in my wood stove. Was something wrong with the cap? Did I need something fixed? Don't know, they left and didn't say anything. Find a more reliable partner for your chimney work then Caps and Dampers.

We've been having an issue with our gas insert for a few years now. We were told that soot and…read morecreosote were the two main culprits that was causing the pilot to go out. In the past, we had hired two different chimney cleaning companies in which both did very poor work. But then we heard of Caps & Dampers. Very professional and did a very thorough cleaning of the chimney. Couldn't believe the amount of soot they managed to remove that was untouched by these other two companies. The other part was the rebuilding of the top portion of the chimney. They did a fantastic job with the brick work. Mind you, this chimney is over 40 years old and the first time anything has ever been done to it. If you're looking for a chimney cleaning service that does a fantastic job, well then I highly recommend Caps & Dampers.

The "Ready-to-use" garden soil blend we received was extremely dense and muddy with very poor…read moredrainage. All of our plants are struggling or dying. Luckily I amended it thoroughly with bags of product from Lowe's for our vegetable garden. But I would NOT recommend this company for garden soil. It really is garbage. So disappointed!

We've used their hemlock bark mulch for years and it is a very good product. The delivery people…read morehave been prompt and professional. Prices are fair and competitive for the level of quality provided.