I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

5 Stars from Start to Finish. I had an Idea In my head of what i wanted, and ChRis was able to…read moretake my vision and make it 1000 times better. I was kept in the loop the entire time, commutation was always on point. We are so In love with this project we are already lookin to do more. Look no further for any thing you need made

I have wanted a more modern style railing since I moved into our house 8.5 years ago, and I just…read morefinally made it happen. We didn't use a GC for our stair remodel, and thus I was finding subs myself, and I found Smith Metalworks. Chris/Marni were clear communicators throughout the process, letting me know what was realistic and where I'd need other subs (e.g., turning the stairs from an open to a closed stringer). Sometimes when subs primarily work with GCs (versus home owners) it can be intimidating and/or confusing. Not with Marni/Chris. They walked me through the process, asked thoughtful Q's about my design inspo, and made/installed a beautiful railing. I love it and am so excited about our new stairs!

I have been buying Mexican Beach Pebble and Arizona River Rock from them for a while. I love that…read morethey have samples you can see. And definitely stop by to see their beautiful water garden.

Horrible, unprofessional. I was scheduled for Friday (today) with dispatch "Chris" who was suppose…read moreto get back to me before today with an ETA. Waited all morning / early afternoon, no call. I called them to get a ETA. "Chris" stated he didn't have my boulder on the truck today for delivery, and I would need to reschedule for next Tuesday. This is after I took off work, hired two men to my home to lay a firm bed of soul for the boulder. Requested to speak to a SUP, and was given multiple excuses that all the SUP were unavailable and in meetings ( apparently all day) After demaning someone in higher authority call me, a clueless guy called me back from dispatch "Dave" that wasn't a SUP that had nothing better to do than argue with me on what was their disfunction scheduling, and told me the crain operator was out today. Apparently they don't get their stories straight. After well deserved chose words to "Dave" he hung up on me, in which I called back and spoke to the VP on how much this day has cost me and I could not take off another day from my job. They dropped the ball on me. The outcome was the VP stated she was sorry, and they would learn from the situation and do better and do I want to refund. lolol After purchasing 2 boulders from them in the past and planning on purchasing 2 additional boulders which would have been over $2,000 w/ crain service it's evident they don't need my money nor my business, and I plan on shopping elsewhere.