I initially hired Lana to help me organize a large closet and re-arrange the existing furniture /…read moredécor in my apartment to better suit my needs / uses. I had recently gone through a breakup, and while I wanted to tackle the project myself, I felt daunted. Lana was able to fit me in quickly, arrived on time, came prepared with storage solutions for my space, and worked quickly and efficiently. She was professional, friendly, and non-judgmental of my clutter -- while still encouraging me to sort through my things as they were organized, which resulted in a good-sized pile of donations that she took to the thrift store for me! My space felt totally refreshed, and for the first time in a long time, I enjoyed and looked forward to spending time at home. During our time organizing / re-arranging, Lana informed me that she not only does staging for homes for sale, but interior decorating as well, and offered to personally shop for additional furniture / décor to really bring my newly refreshed space together. We discussed my needs, preferences, and budget, she gave me a few ideas she had in mind, and that very day she started shopping for me. She kept me in the loop throughout the following couple of weeks as she shopped, and we scheduled a time when she could come to my apartment and set everything up for me. That day when I returned from work, I arrived to a gorgeous apartment straight out of a magazine -- far and above my expectations! Not only did she incorporate ideas we had discussed for my space, but she had clearly paid attention to little details that had come up in our conversations and personalized her purchases to me. I LOVE what she's done for my space, and I would 100% recommend her to anyone looking for organizational or decorating help!

Clutter 2 Comfort is a dream to work with. Her packing and organizing skills are top notch, fast…read moreand she is a pleasure to be around. Lana has a great can do attitude that shows in her pleasure of doing what she does. Clutter 2 Comfort was recommended to us from many people. We hired her for packing our house before moving. Lana suggested to declutter before packing to see what we really need to pack, we love her idea and now instead of packing 200 boxes, she end up packing 165 and the rest unwanted items, we donated it to familys in need. We intend to hire her for many more things because of how good she is!!!!! So happy to have found this Company ( Clutter 2 Comfort)

Derek at JR flooring offered great customer service and was very punctual with the completion of…read morethe job. The hardwood flooring was installed exceptionally well by Florin. The carpets are beautiful on the stairs and hallway as well by Wayne. We are extremely happy overall.

I was put in touch with Melissa through a restoration company that I am using. We were supposed to…read morehave a meeting for selection and flooring measurements back in early May 2018 but had to reschedule twice - once cause of transit for me and second time cause she was ill.. Last I heard from her (asking me via email when she could come) was on May 28, 2018 which was approx the week after she recovered. Replied her via email the same day to let her know that my schedule was open and I can match her schedule. I sent her repeated text messages, emails and voicemails (never picked up her phone) every now and then for the next few weeks saying that was following up on my previous emails as I haven't heard back from her and would like to know when I could get the reschedule date. No response what-so-ever up till date (June 20, 2018). On the evening of June 20, 2018 I called the office to check if she had been away from the office during this period of time and they say she wasn't and will get her to give me a call. Got a call from her half an hour later basically telling me "she is not interested in doing the job and had emailed me (which I had never received) to let me know and she doesn't know why I keep contacting her". 1st of all, this is my first time hearing that a company representative accepting a job to a point of scheduling for selection and measurement to suddenly cancelling without due notice and reason. 2nd: Why she would think I would bother trying to reach her to see her availability (via text/call and emails) had I gotten that email she allegedly sent to say she isn't interested in doing the extra job is beyond me. 3rd would be nice of her to have at least the decency to reply text messages or give me a call if she saw my emails/messages instead of ignoring them. Last but not least her very rude phone call was uncalled for! Delayed my restoration work for almost 2 months. This review is solely based on the customer service I've received from one of the employees in this company and by no means necessarily extend to the other employees or company as a whole.

dishonest, the second I paid for my product the customer service stopped. took our money, lied to…read moreour face. buyer beware!!

Very happy with our purchase! Knowledgable sales team and quick/careful packaging and service!read more

I was planning to move and had no idea what to do with many of my things. I luckily found this…read morecompany and emailed them for a quote. They promptly got back to me and I was very happy with the costs for the services they offered. They showed up on time, they were friendly and great to deal with. They were quick, efficient and you could tell they knew how to move things to proper way. From taking apart my reclining couch, taking apart the table so it could properly fit through the doorway, I was extremely happy with how good and how professional they were. I had them take some things for consignment while moving other things to another address at the same time. That kind of service was incredibly helpful and I am so thankful that I came across such a great company to help me out with all of this. I can't say enough great things about my experience and I highly recommend using this company for any of your moving or consignment needs. Great group of guys!!! AAA+++ service. I will definitely use them again!

Dealt with a person called Marty from July 25th onwards. Everything discussed was have to check…read morewith my boss. Finally told him August 2nd I needed a confirmed commitment. Said he would get back to me that day never heard from him again. I also questioned his quote of 8 hours. Everything was always have to check with my boss. He strung me along for almost 2 weeks trying to get something set up. Not very reliable ir dependable.

STAY AWAY!! DISHONEST, POOR WORK AND TERRIBLE COMMUNICATION…read more I hired them to redo all the engineered hardwood in my place following a flood caused by a dishwasher leak. They caused numerous delays in our repair schedule - nearly 5 months delay at their hands and they're not even attempting to come back and finish the job! Portions of the floor are uneven, not glued down as they are supposed to be, and not flush with other tile surfaces. In fact, a week before the job ought to have been finished, and after several delayed completion dates caused directly by them, my wife was having a baby in the hospital. The company co-owner, D. Murcia, emailed me saying he had removed the material from my place, which we paid for, and the job was half done. Further, he said they were not finishing the job unless I agreed to pay more money and that he spoke to other suppliers telling them not to do our job or provide us replacement product. We were totally HELD HOSTAGE and didn't have a choice but to accept the extortive, unreasonable demands because we needed to bring the baby home asap. Additionally, we paid for a premium product but they installed the grade below what we paid for. I STRONGLY RECOMMEND YOU USE SOMEONE ELSE.

I engaged Percy John to supply and install new hardwood flooring in my condo this summer. Because I…read morewas living in my place while the work was going on, my life was a bit awkward, but the installers were professional and accommodating. They were very organized in removing the original flooring, delivering the new material and their tools, and in leaving things clean and tidy. Several friends have come in to see the job in the past two weeks, and all have been wowed by the look and the workmanship. I have already recommended Percy John to three friends who also want to update the comfort and look of their homes.

Honest and trustworthy. Timely assistance. Would use this business again. Beautiful, modest…read moreshowroom.

Fishtrap Creek Interiors is a very beautiful store located just off the Guide Meridian in Lynden…read more Their location makes it very easy to navigate to, and centrally located in town. I was very impressed with the cleanliness of the whole showroom and the assistance I received while visiting the store to see what they have to offer. The customer service was top notch, something that isn't too common in most retail stores it seems like. I highly recommend visiting Fishtrap and seeing what they could offer you!

After considering various alternatives, we chose Vancouver General Contractors to turn our dark and…read moredated open concept first floor into a light, bright, modern open plan living masterpiece! It is simply splendid. From our first meeting with Shwan, the Project Consultant, when we discussed our vision, to the end of the project, we were part of all the decisions on everything that needed to be done. We were consulted extensively by Rose, Hoda and the Head Designer Zaineb. They listened and delivered. It was a big project with new floors, cabinets, huge pantry, fireplace, powder room, live wall, new doors and so many other details. The Head Designer, who we absolutely love, Zaineb Al-Saffar was on top of everything -- a great asset to have when we needed any communication with any concerns or questions. She worked very closely with both of us and with her Chief Contractor Mo; Mo was in charge of overseeing the whole project. Mo is great, knows his job, and is quite a perfectionist. A pleasure to work with. Central to the team, Ash and Sarah were absolutely perfect. Renovating our place like no others and recommending solutions to our concerns. The kitchen cabinets and the sitting benches by the window are splendid! Madan Mohan , from Danma Cabinets here in the lower mainland, designed and installed the kitchen and dining room. Excellent workmanship and professionalism. He responded with respect and agreement when we needed to have features corrected. He stands behind his product and workmanship!, The quality of product and workmanship by Canadian Countertops is undeniable; both the kitchen counters, backsplash and fireplace surrounding are perfect. Because of Covid-19, the live wall has not yet been delivered and installed, but this will be done as soon as health restrictions are lifted. Overall, Vancouver General Contractors has delivered well beyond our expectations and we marvel every day at how our home has been transformed. The team was professional, hardworking and produced a high standard of work. Also, I cannot sing high enough praises of Zaineb and Mo, who helped us through the whole process. We highly recommend Vancouver General Contractors!! In fact, we have hired them again to renovate our old bathroom upstairs... the design and material are state of art and it is going to be gorgeous! Anne-Marie Comte and Douglas Pulleyblank

We impulsively hired VGC for our kitchen renovation because I was naive. I believe they do charge a…read morelot of hidden costs and push these "change order" fees that is ridiculous. They gave us a budget for certain items like say our sink... and because I wanted to choose a more expensive sink than their predicted cost, they were going to charge us a change order fee. It makes no sense, if I want to spend a few hundred dollars more on my sink why do they reap financial benefit from it when they gave us a lowball amount to spend in the first place. We were also plagued with mismanagement of our project. The project manager, Ali, they assigned to us was inexperienced and made several errors that delayed our project. He was definitely hired based on nepotism as he was the best friend of the manager, Hussain. The PM was fairly clueless, luckily my husband is a carpenter and he really had to micromanage many aspects of the project. This is a shame since we thought we were hiring VGC to take the stress of managing the projects ourselves. Then Ali left us halfway through project for personal reason. We did get a better PM, Mo after but he had to deal with the aftermath of the first guy plus the first contractor, Hamid decided to leave our project midway due to a dispute with how the company mismanaged payment to him. I was then harassed for weeks by Hamid to pay him or else he'd put a lien on our home. Meanwhile, the manager Hussain did not check in once to clarify or reassure us that we did not owe the contractor anything outstanding as we made payment on time to VGC. Then Hamid further disclosed that VGC definitely overcharge their clients and he said our project should not have taken as long as it did to complete, which left a very negative feeling for us. I felt anxious throughout thinking Hamid was going to show up and threaten my family and I have small children at home, it was not a good feeling. There was also design flaws where calculations were flawed and it required my husband to step in and alter the design and measurements. All in all the project was a disaster for us and we do feel overcharged. I do not recommend them. They were not professional and the trades they hire are also not professional. Don't be persuaded by the smooth salesman pitch from the manager, it's all smoke and mirrors because when things went wrong they definitely didn't care about their customer.

Super unprofessional "company" and use that word lightly…read more Incorrectly quoted the cost several times, did services that weren't discussed and then asked for additional money, were late, lost my booking and tried to rebook me for a later date despite being booked a month in advance after making me wait 40 mins and had already said they were almost there, barely cleaned the walls or windows, baseboards untouched, floor had mop strings all over it and had puddle streaks everywhere. Walk-out inspection was failed and property manager threatened to deduct money from the security deposit at how bad this cleaning was. Balcony was completely untouched and so was the garage. Needed to book a touch up and again they were extremely late and the owner didn't even arrive as she said she would, sent someone else and then blamed it on traffic. Carpet cleaning was good which surprisingly was the cheaper part. $320 for subpar cleaning by unprofessional and hours of time wasting going back and forth to let people in who were not respectful of our time was not worth it. Book here with caution, they do not provide the caliber of services they advertise. Edited to add: after posting this review while waiting for the cleaners almost 30 mins to show up for the touch up, the owner saw my review and told the cleaner to leave my house mid-clean because she no longer wanted to do my touch up! Absolutely wild, said my review was completely false despite photos and text evidence and said she didn't feel comfortable being in my house (even though I wasn't even there). So despite their guarantee to receive your security deposit back, I now have to either clean up their mess myself or forfeit money from my security deposit.

I needed my house deep cleaned before the new owner took possession. My family had lived there for…read more11 years. They were prompt, courteous, efficient and when they were done, my house was spotless. Highly recommend!!