"Top-notch service and quality from American Window Products! Fernando Jimenez and Roberto worked…read moretirelessly, exceeding my expectations. My new Impact Doors with built-in blinds are a LEAP AHEAD in tech and looks - I'm PROUD I chose AWP! The admin staff goes the extra mile to satisfy their customers."

In my opinion, the windows installation process maybe more important than the quality of the…read morewindows. Brian & Colten were professional installers in every way: prompt, neat, efficient, great attitude, attention to details, etc. We got quotations for replacing nine (9) windows, from four (4) companies, in Jacksonville. The total project costs were within twelve percent (12%) of each other. Therefore, our final decision was not made on dollars alone. We were most impressed with James "American Window Product's" salesperson. James showed us samples, took measurements, and explained the replacement process in great detail, from start to finish. I would like to recommend a visit to their showroom (on Powers Avenue), to meet the staff: including "Bear" the office dog.

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

i want it to be known right now that my wife & I love our new windows that were installed. However…read moreafter the windows were installed Mark Davis came by my home and he walked around with my wife to do overall inspection before we paid final balance. That day everything looked good until several days later. My right front garage window frame had turned a yellowish color down the one side. Mark came and looked at it and said it wasn't from his guys that it had to be from the stucco crew that had to redo all my bands around every window. BTW that crew did an amazing job and I would highly recommend them and as I said HomeRite as well. Mark reached out to stucco man, which we will call him "T" He came out and looked and said it's nothing his guys could have done but that he would take care of it. We were told on March 9th see you this week. As of today 4/3 haven't seen or heard back. Due to T having some health issue i decided not to try and contact him. My reason is this. My wife & I along with other family members do not believe it was from the stucco crew. This is what we believe happen. On every window install the guys had to use a special type of glue/caulking around the backside of the frame before installing it in the opening. We think that particular window got way too much adhesive and it oozed out and got on the frame and dried without someone catching this which now due to weather elements we believe it has turned it yellow. So here is my issue of why I did not rate them with 5 stars. We spent a lot of money for our windows and you would have thought someone from HomeRite would have followed up to be sure the window issue had been taken care of. Let me add this as well. Our windows were sitting in their warehouse for several weeks and I had to call to find out what the status was because we were suppose to have had them done before the end of 2024. I was told by there office someone dropped the ball and they were very apologetic. So we were moved on the schedule to January 13th. I guess the ball is still being dropped. Happy and Sad customer at the same time. Now I have to try and find something myself to take whatever this is off. Never at one time were my wife & I told, If it doesn't come off the frame we will get it replaced. Make sure you inspect every window with a fine tooth comb before signing off. Tim & Wendie Watson UPDATE NEXT MORNING As my previous review stated..... HomeRite Windows & Doors as well as the Stucco Crew did a fantastic job!! After I posted the review I received a call the very next morning from Mr. Gates personally NOT to tell me how he didn't like my review BUT to tell me how sorry he was and that he himself was not aware of my issues. i told him I know my review wasn't all positive and gave him my apologies even though I had a concern. He said to me these words.... People will leave good & bad reviews with any company. He said I am not worried about your review BUT I am more concerned about my customer Tim Watson. WOW! That right there just reassured me that my wife and I made the RIGHT choice choosing HomeRite! He had me on a call with Mark & Jim. Mr.Gates had them at my home within 2 hours. Upon arrival they didn't get out of their trucks with attitudes BUT rather with a genuine concern and very apologetic. They discussed with me the install method to a detail and i was assured that the problem was not from HomeRite installation team. Things can happen sometimes when different subs our on a big project like mine was. It was just a simple error that came about with other work I had done. They were quick not to point fingers or judge just giving an explanation of the possible cause. Within about 30 minutes they had the frame spotless. Mr Gates thank you for being so concerned about your customer and I can not thank you enough for the quick turnaround. Mark & Jim I appreciate you both. And i know this sounds repetitive but I want to stress this. If you are in the market for new windows You will not go wrong choosing HomeRite Windows & Doors. They will do you a fabulous job and I promise you will sleep well knowing you chose this company. Mr. Gates & your team get 5 stars for excellent customer service and workmanship. Tim & Wendie Watson

I hired Roman to install custom wood shelves in two closets, hang blinds we had purchased online,…read moreand install new baseboards in a bedroom after we replaced the flooring. His workmanship was outstanding. Roman responded quickly to my inquiry, provided a fair quote promptly, and was always on time. He arrived with a clear plan, worked efficiently, and completed the job in a timely manner without sacrificing quality. The shelves look custom-built, the blinds were installed perfectly, and the baseboards were finished with great attention to detail. Everything looks clean, professional, and exactly how we envisioned it. I was extremely pleased with the results and will definitely keep him on speed dial for future projects. I highly recommend him to anyone looking for a reliable, skilled handyman.

Roman was amazing. Super responsive, reasonable, detailed (and ultimately accurate) quote, and sent…read morephotos/progress updates throughout. Can't recommend enough.

From talking to Crystal at the office and through the whole process everything went very well.i was…read morevery happy with Matt Ben and Seth.they communicated with me and they worked as a team!couldn't be happier.!I love my new windows.

Requested an in-home estimate appointment, online, for a patio door replacement. Received a prompt…read moreemail response on 9/17/22 that a rep would contact me. Received the call, was told the date requested was available but no one could come out until 1:30pm. I accepted the 1:30pm time slot and looked forward to the date. On the scheduled date & time, 09/27 1:30pm we were waiting. 1:50pm No call-No sho so called Window world and told THERE WAS NO APPOINTMENT MADE US! Asked if I'd like to reschedule, NO, thanks. We'd wasted enough time with Window World already and think this failure on this part may be indicative of the service we may have received if they had shown up.

Shalva is very trustworthy, reliable, efficient and professional, and he gets the job done…read morecorrectly. It's easy to see that he is a perfectionist. He is good at explaining any issues that may come up while he is working. Also, I sincerely appreciate all of the communication ahead of time and afterwards. Overall, he did an amazing job on installing our window unit a.c. We will definitely contact him again for other projects in the future. Please believe me when I say that this man deserves 100 stars! Thanks again, Shalva!!

They got back with me immediately. Still working on the solution and the vendor that I will choose…read more Thank you so much for your interest.

Gave honest information for DIY repair of broken shingle. When professional work is actually…read moreneeded, I'll call them.

I was very pleased with brelbay roofing. They did a great job on my roof in a timely and…read moreprofessional manner. Will be using them again in the future. Highly recommended

The windows are beautiful, just what we wanted. The entire staff that we dealt with were very…read morehelpful and happy to help you. And I can't say enough about how good the installers were efficient and quick when installing the windows. they also told us the best way to take care of the windows, so we would have them for a long time. I highly recommend Performance Windows. Maureen B.

I am very pleased with my new windows. I can, at last, open windows to enjoy the fresh air…read more Everyone I dealt with in this project, Wadson, my initial contact and Cody who did the final inspection were very professional and pleasant to deal with. I can't say enough about Jason and Chris, the installers. I thoroughly enjoyed having the around all day. They went about their work in a very professional manner and yet were very friendly and outgoing, answering all my questions. The experience was refreshing to say the least and I am really enjoying my beautiful new windows.

Wonderful service from a company that has strong ethics as well as quality standards for their…read morebusiness. Very competitive pricing. Roof looks great and they were even able to help us with the insurance process to get this covered, which was a big plus. Willing to work with our crazy schedule, which kept changing, with no complaints. Entire team was polite and treated our property with respect. Put down tarps to prevent a big mess in the yard etc. Afterwards, cleaned up beautifully. And they checked for nails with large magnets not once, not twice, but THREE times - and the final clean up was done by the owner himself, just as he had promised me! So nice to work with and everything was done on time, as promised. Highly recommend!

I wish I could give this company 10 stars Justin when above and beyond to help me with my new roof…read more professional honest and humble ! nothing but respect for this company ! Keep up the good work my friend may God bless you and your crew