This business' phone number is no longer 904-874-4587 This…read morebusiness' phone number is no longer 904-874-4587 This business' phone number is no longer 904-874-4587

This guy apparently close. He took my deposit and ran. Doesn't answer email, phone, text, or a…read morecertified letter.

Just had Koehler Home Improvement replace all the windows at my Jacksonville house and honestly,…read morethese guys were awesome. Our old windows were drafty. My neighbor actually recommended them after they did her place. The crew showed up when they said they would (which is rare these days!) and knocked out the whole job in two days. They were super careful with our floors and even moved stuff without me having to ask. The new windows look great and we can already tell a difference with the temperature inside. Fair price too - I got a couple other quotes and Koehler was right in the middle, but their reviews were way better than the cheapest guy. Really happy with how the window installation turned out. Everything opens and closes smoothly, no gaps or weird issues. Would definitely use them again for other home improvement stuff.

This company came out to measure and assess a window that needed to be replaced urgently, as part…read moreof a home sale. We aligned on a price and date to install, confirming the details two separate times. He didn't show up at the house and then made the following claims: 1. He didn't realize June 10th was a Monday 2. The glass manufacturer didn't make what he ordered and would need another week or so, to make it. 3. He can't give the name of the glass manufacturer to his customers because he will lose his account and have to drive to Orlando to get glass. Basically, the promises made in his description of both the service he provides and how he treats customers are not true. Don't make the mistake I did and waste weeks with no repair/replacement. Go with a more reputable company than this one and save yourself the headache. Buyer beware!

Quality work for a very competitive price. I had 4 fogged, double, window panes replaced. Santino…read morewas very professional with the installation and cleaned up to where I didn't have to do anything. I love looking out my new windows. I highly recommend Mercy Glass.

We had originally placed an order with a different company but they had to cancel our order when…read morethey were unable to locate the specific bevel size in the color we needed. We are glad they did because not only are these pieces from Gordon's Glass perfect, but the whole ordering process and pickup were smooth sailing. We will absolutely be coming back for all our glass needs. Thank you!

This is the BEST glass & mirror company in the area. I received the best price, quick response,…read moreand most PROFESSIONAL service from two of the nicest guys (Chris & Jeff). I HIGHLY RECOMMEND this company, and will use them again for any of my glass/mirror projects. Thanks so much for a great job.

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

i want it to be known right now that my wife & I love our new windows that were installed. However…read moreafter the windows were installed Mark Davis came by my home and he walked around with my wife to do overall inspection before we paid final balance. That day everything looked good until several days later. My right front garage window frame had turned a yellowish color down the one side. Mark came and looked at it and said it wasn't from his guys that it had to be from the stucco crew that had to redo all my bands around every window. BTW that crew did an amazing job and I would highly recommend them and as I said HomeRite as well. Mark reached out to stucco man, which we will call him "T" He came out and looked and said it's nothing his guys could have done but that he would take care of it. We were told on March 9th see you this week. As of today 4/3 haven't seen or heard back. Due to T having some health issue i decided not to try and contact him. My reason is this. My wife & I along with other family members do not believe it was from the stucco crew. This is what we believe happen. On every window install the guys had to use a special type of glue/caulking around the backside of the frame before installing it in the opening. We think that particular window got way too much adhesive and it oozed out and got on the frame and dried without someone catching this which now due to weather elements we believe it has turned it yellow. So here is my issue of why I did not rate them with 5 stars. We spent a lot of money for our windows and you would have thought someone from HomeRite would have followed up to be sure the window issue had been taken care of. Let me add this as well. Our windows were sitting in their warehouse for several weeks and I had to call to find out what the status was because we were suppose to have had them done before the end of 2024. I was told by there office someone dropped the ball and they were very apologetic. So we were moved on the schedule to January 13th. I guess the ball is still being dropped. Happy and Sad customer at the same time. Now I have to try and find something myself to take whatever this is off. Never at one time were my wife & I told, If it doesn't come off the frame we will get it replaced. Make sure you inspect every window with a fine tooth comb before signing off. Tim & Wendie Watson UPDATE NEXT MORNING As my previous review stated..... HomeRite Windows & Doors as well as the Stucco Crew did a fantastic job!! After I posted the review I received a call the very next morning from Mr. Gates personally NOT to tell me how he didn't like my review BUT to tell me how sorry he was and that he himself was not aware of my issues. i told him I know my review wasn't all positive and gave him my apologies even though I had a concern. He said to me these words.... People will leave good & bad reviews with any company. He said I am not worried about your review BUT I am more concerned about my customer Tim Watson. WOW! That right there just reassured me that my wife and I made the RIGHT choice choosing HomeRite! He had me on a call with Mark & Jim. Mr.Gates had them at my home within 2 hours. Upon arrival they didn't get out of their trucks with attitudes BUT rather with a genuine concern and very apologetic. They discussed with me the install method to a detail and i was assured that the problem was not from HomeRite installation team. Things can happen sometimes when different subs our on a big project like mine was. It was just a simple error that came about with other work I had done. They were quick not to point fingers or judge just giving an explanation of the possible cause. Within about 30 minutes they had the frame spotless. Mr Gates thank you for being so concerned about your customer and I can not thank you enough for the quick turnaround. Mark & Jim I appreciate you both. And i know this sounds repetitive but I want to stress this. If you are in the market for new windows You will not go wrong choosing HomeRite Windows & Doors. They will do you a fabulous job and I promise you will sleep well knowing you chose this company. Mr. Gates & your team get 5 stars for excellent customer service and workmanship. Tim & Wendie Watson

We used Jacksonville Blinds and Shutters for several window coverings in our new home…read more Thomas, the owner could not be more helpful and professional. We shopped around to find Plantation Shutters for all the windows in our home and Jacksonville Blinds and Shutters had such a reasonable price. Thomas came to the house with with plenty of samples and ideas for our home. We made our tentative selection and he left. I later reassessed my choice and Thomas gladly came back and helped me walk through my choices and helped me make the EXACTLY PERFECT CHOICE for us. Then it came time to select some covering for our sliding doors. I called Jacksonville Blinds and Shutters immediately. Once again, Thomas came with so many choices and ideas for what would work well in our home. We could not be happier with the automatic shades and cornice boards. It's the exact right amount of warmth and style we were looking for. In addition, we used Jacksonville Blinds and Shutters for the shades for our lanai. There was no one else we would even consider for the job. Thomas listened to everything we felt was important. Style, maintaining our preserve views, wear and tear and price. Finally, everything was installed beautifully. Installation was on time, accurate and they left our home exactly as they found it. We have recommended Thomas at Jacksonville Blinds and Shutters to many of our friends and neighbors. All of them are completely satisfied!

You do not need to search anymore! These are the best shutters and blinds in the business in…read moreJacksonville. Thomas did an outstanding job of follow-up and installation. His team came in and installed a perfect fit and look in a very short time. The cost was reasonable, and the execution was perfect!!

Chose this installation through Costco. Definitely would not recommend!…read more Appointment on 9/12/25. Explained I wanted interior shutters for house and blinds for Lanai and garage. explained I wanted 4 shutters for each window. she suggested 2 shutters. Showed her a picture of 4 shutters my sister had installed to clarify what I wanted. She wrote up the order. I said 4 shutters for each window. She again explained why 2 would be better. I said I wanted 4. She spent another hour rewriting the order. $8700 order. I received a message from Costco that the order was still pending i called Costco credit card and was told the information was not entered correctly. Called Custom blinds with Costco info. This happened weekly. finally on 10/6 they managed to process the payment and said they would now place my order. Finally on 11/05 they were coming to install. The install company began installing only to find they were installing 2 shutters per window instead of 4. The Custom Blind owner came to my house on 11/10 to again persuade me to use2 shutters per window. Not what I wanted! They again measured all the windows. 1/15/26 came to install the correct shutters. 4 1/2 months later! I was supposed to receive a Costco Shop Card. They said I'd get it in 4 weeks. Not received. Called again. They said Costco did not have the correct email. Ive been with Costco 32 years and get regular emails. Finally after 8 weeks received the shop card.

If I could give zero stars I would! From the lack of customer service to the DAMAGED shades and…read moreBrads attitude the whole process was a nightmare! Use this company if you want problems from start to finish! Brad and Jane have been very difficult to work with. From the start they were hard to get ahold of and maintain communication. At our appointment I stated I wanted "WHITE" light filtering shades because my house doesn't have a lot of light. Brad recommended a softer white, with him supposedly being the professional I went with his recommendation. My other option was a "stark, sterile, hospital white" as Brad described it, which I said, "look at my house the whole thing is white, I want white!" Brad encouraged me to get room darkening shades in the bedrooms, light filtering in all other rooms. Now I realize he did that to make more money! I asked Brad if you could see the color that makes the shade dark he said, "only from the side". I told him as long as it is "WHITE". The room darkening are "gray" and the light filtering are "off white". So I have two different colored shades which Brad said "oh you won't be looking in one room then the other, so you won't even notice"! I was mortified! The whole waiting time was sketchy because his wife Jane (who does all the admin stuff apparently) was unsure of when the shades would arrive. I tried to get updates on when my shades would arrive which Jane said another week or two, then mysteriously they arrived next day to install ?! That was a coincidence. After seeing the damaged and poorly fitted shades, I think they must have used someone else's old shades from another job? I don't know because it's a mess! I asked for the invoice to make sure they were the shades I ordered but I have yet to receive that. Three of the seven shades are damaged and need to be replaced. I am still waiting to hear back about those. Apparently the excuse now is that they are at a wedding. During the installation the installers stood on my dryer to hang the shade in my laundry room and dented the top damaging the dryer. Brad has not even acknowledged the damage or apologized or anything! I asked for his insurance but still nothing. There were four installers nice, but apparently only there to install and not answer questions or address problems. I told them the colors were wrong and we found damage to the shades. They said we have to hang them and you can talk to Brad with your issues. I immediately contacted Brad and Jane with the issues. Jane was very rude in responding telling me Brad was "too busy" to address my concerns at the moment. Three days later Brad arrived at my home. There was lots of attitude and eye rolling from Brad as I showed him the poorly measured/cut shades, damaged, and mis colored shades. He said these are the shades you ordered and since you refuse to pay I need to leave so I can go put a lien on your property! He has NOT even finished the job! There was NO concern for the issue, not a care in the world! He did not care about shades being damaged nor the damage to my dryer. He was only concerned that I immediately pay him for the crappy work he had done. I thought he was coming over to address the issues and fix the problems. He took NO accountability and left me knowing he was not going to do anything to make things right. I reached out to Brad and Jane several times trying to resolve this matter with minimal response. Excuse after excuse. Still they have not said if they will be replacing the damaged shades or not. At this time there is no communication, I am left with an unfinished job with damaged shades. I have asked them to either complete the job they were hired for or remove the product from my home and reimburse my deposit. $3000 for 7 shades, 3 damaged, mismatched colored, wrong size and a damaged Dryer! AND BRAD AND JANE DON'T CARE!!! I have given them every opportunity to fix the issue. They have done nothing to make this right, they have only THREATENED me! Spare yourself the headache and subpar customer service and run from this company!

Can't say enough good things about Ken and his crew. Had several windows replaced in our home, and…read morewe couldn't be happier with their work. Got several quotes and Action came in well below all the others. Would highly recommend this company and we will definitely be using them again in the future.

We replaced all the windows in our home. We are so glad that Action Windows & Siding was…read morerecommended to us. Mr. Ken Purvis, owner of the company and his son, Kenny did an excellent job. Mr. Ken came out, discussed our needs, made a recommendation of windows and got back to us with a quote. The price was very reasonable. The crew, led by the owner of the company, was professional, efficient and friendly. They cleaned as they worked and did a great job. The windows are beautiful and we are very happy with our home improvement project.