We had originally placed an order with a different company but they had to cancel our order when…read morethey were unable to locate the specific bevel size in the color we needed. We are glad they did because not only are these pieces from Gordon's Glass perfect, but the whole ordering process and pickup were smooth sailing. We will absolutely be coming back for all our glass needs. Thank you!

This is the BEST glass & mirror company in the area. I received the best price, quick response,…read moreand most PROFESSIONAL service from two of the nicest guys (Chris & Jeff). I HIGHLY RECOMMEND this company, and will use them again for any of my glass/mirror projects. Thanks so much for a great job.

The seal failed on a glass shower door. It was improperly installed on uneven tile long before I…read morebought the place, but I was suddenly mopping up water after after every shower. Lee & Cates came out, diagnosed the problem with the original installation, ordered the correct parts, and returned to install them in a way that would work, given the construction issues they found and pointed out to me. It took time for those parts to arrive, but the staff kept me informed. The price for that kind of customer service and two trips plus parts and labor was very reasonable. The technician arrived on time, was polite and professional, informative, focused, and considerate. This is the second tricky problem this Branch has solved for me. I am a happy repeat customer.

They where over priced for what I wanted and no true customer service. They guy took my number and…read morethen called back 3 weeks later with a price that was higher then their competitors.

Great service and very affordable! Would hire them again in a heartbeat. Highly recommend.read more

When we renovated our master bath shower, our contractor wasn't able to reuse our very expensive…read more"rain glass" shower door system. After he finished, I found Sky Glass Solutions and they came out, measured one of the side panels and reinstalled it. Brenda was awesome and her crew were very polite, and did an amazing job. Thanks for such excellent customer service. AAA+++

23 window panes were installed, without an issue…read more All of the personnel at the Lee & Cates Glass - Mandarin office were exceptional [from Donna, the Coordinator, to the Installers (Donnie and company)]. On installation day, Donnie and his crew arrived on time and worked effortlessly to ensure all of the panes were installed correctly. Even when erecting and using a two-story scaffolding, to install upper window panes in our vaulted living room, the process looked smooth and practiced. Donnie and his crew were: professional, friendly, courteous, and above all else extremely safety conscious. It was a pleasure doing business with this team, and we would recommend them to anybody, for any window replacement work.

We called several glass companies to make a custom piece of glass for our table. Lee & Cates glass…read morehad the best prices and could have it done very quickly. We are very happy with the suggestions they gave us for the thickness and the edge. They went above & beyond to accommodate us. We absolutely love our custom glass table top and we will absolutely be using them again for our next project.

Can't say enough good things about Ken and his crew. Had several windows replaced in our home, and…read morewe couldn't be happier with their work. Got several quotes and Action came in well below all the others. Would highly recommend this company and we will definitely be using them again in the future.

We replaced all the windows in our home. We are so glad that Action Windows & Siding was…read morerecommended to us. Mr. Ken Purvis, owner of the company and his son, Kenny did an excellent job. Mr. Ken came out, discussed our needs, made a recommendation of windows and got back to us with a quote. The price was very reasonable. The crew, led by the owner of the company, was professional, efficient and friendly. They cleaned as they worked and did a great job. The windows are beautiful and we are very happy with our home improvement project.

Unfortunately they are out of business. I've used them many times. Great work... no problems.read more

From the owner: Install Glass Shower Enclosures (Standard & Heavy glass), Mirrors, Framed Mirrors, Moen Bath…read moreAccessories

This is my first time leaving a review but I felt it was important to explain my experience…read more I have a walk-in shower that I wanted an enclosure for so I received quotes from three different companies. Because they offer semi-frameless shower enclosures I decided to go with Glass Doctor after confirming they warranty their work for a year after installation. Doing some research I seen they handled a broad scope of work and seemed professional and uniform so I felt confident choosing them for the job. Everything was fine and respectful until after the installation. Getting ready to pay the rest of the bill I had questions about the EnduroShield glass treatment that I ordered. The person handling the transaction tried telling me I never ordered it ($225) until he reviewed the bill. They then applied it to the glass after installation and now, after use, due to the overlap of the two sliding doors, I can tell the space between was missed. I was told to wait 24hrs to let it settle and once I finally used it there was water pooling on the floor from where the water was splashing out underneath the glass. I called and they sent the same tech back out and he tried lowing the glass which did not solve the issue. I called a second time and explained the situation but this time the general manager called me back saying it's "an unforeseen issue" and that I "have to go to home depot and DIY it". I am a patient person and I understand mistakes happen but at this point I felt disrespected. I hired them for their expertise and If I wanted to DIY anything I wouldn't have called. The shower glass that they recommended had a single task and its to keep the water inside the shower. After two phone calls with him I finally drove down there after getting off a 12hr night shift. Speaking to him in person he said "This happens sometimes and I hate having these conversations but its an unforeseen issue so theres nothing we can do". I then tried to explain to him that its the companies responsibility to predict and mitigate these issues adding that they did not mention anything about how my shower might leak in the quote. I even tried to level with him explaining that I spent three years as a commercial locksmith here in Jax and if any customer had any issue I went back and made it right just on moral principle alone. As a professional If I wrote up a quote and missed something my company was obligated to foot the bill - not the customer. After this he was reluctant to schedule someone to solve the issue. Acted like he was doing me a favor for it. The technician came out a week later and put in a seal that solved the problem in under 20min. What really bothered me was the conclusion I came to after my interaction with the general manager. How many kind hearted customers have they had that simply live with issues because they didn't want to cause a problem with the company. In the end the technicians were respectful and the ladies at the front desk were kind but because of the GM ill never recommend this company to anyone.

I ordered my glass that had shattered from a rock that flew from underneath my lawnmower. I call…read moreglass doctor, they came out to give me an estimate that was almost half of what a well known glass company quoted me, so I went with the lesser price (Glass Doctor) and almost immediately regretted it. first after I had to put a 60% deposit, it took a month when the glass came in and installed witch was yesterday July 25th, mine you I was not home at the time of installation, (mistake) I had to work that day but did allow access to the home. when I got home later that day I was very disappointed in the technician work, one- the technicians installed the wrong glass, the glass that was installed in my house from when it was first built back in 2020 has a greenish/tent reflection especially at night. the glass the techs installed has a brownish reflection and on top of it the install it self was very sloppy and unprofessional, the trim pieces around the door is supposed to hide any imperfections on the inside of the double Pane window but everything is exposed. know I might have to wait another month for Glass Doctor to replace the mismatch glass... Stay Tune.