Horrible service. I requested a wash and blow-out with 2 conrows. When I arrived 5 mins early my…read morestylist wasnt there yet. She arrived about 20 mins late. Then she did a horrible job blow drying my hair. I asked for 2 conrows and she wasnt able to do it because she didnt properly blow dry my hair. I normally tip my hairstylist but i was so dissappointed I didnt give her any tip. I went home and attempted to blow dry my hair myself. We recently moved to the air and i am not able to find another salon that does Afro hair but i refuse to return to this place.

I moved to Pensacola, FL a little over 2 years ago and needed someone to retwist my dreadlocks…read more Santia(owner) was the second person I tried and I have not gone to anyone since. She washes and styles my hair at an affordable price. I even try to challenge Santia, asking for different dreadlock styles, and she has never backed down from a challenge. Creative Styles Salon Spa is clean and the creative wall murals add so much vibrancy to the shop. There is free wifi, ample parking, and a free complimentary beverage of your choice! Everyone at Creative Styles is warm and welcoming. It is a great option for your beauty needs, plus, the added benefit is that it is a black-owned business!

The salon is beautiful and I got a great (basic) cut there, so, overall, I'm happy. My stylist…read morespent most of the time talking to others around her, which I found a little unprofessional. I think the prices are a little high, but it's my first experience with a salon in the area, so it may be par for the course.

AMAZING experience today at Hairitage!! Everyone here is so friendly, helpful, and courteous. My…read morehaircut came out beautifully and exactly how I wanted it to be, in very little time (took only about 20-30 minutes). Unfortunately I forgot my stylist's name, but she had red hair and was incredibly sweet and kind, and is VERY skilled. The interior here is also adorable with tons of hair products and accessories. I will definitely be returning!

*All info and photos in this review were shared with salon owner Kymber and stylist Sam through…read moreemail before I left a review. Please see photos for the insight into the one star rating. Before the service, I came in for a consultation and provided photos of my hair up in rods at a previous perm and the end result of that perm (neon sweatshirt pic), which is what I wanted to repeat. Stylist Sam expressed no doubt or hesitation at all that she could achieve that, and I came back three weeks later for the perm. After back and forth emails with photos, salon owner refunded the $182 perm charge but declined to refund the $56 haircut charge and $47.60 gratuity or offer any remedy for my hair. The reason she declined to return the gratuity was: "you had the opportunity to decide whether or not to leave a gratuity after seeing the outcome, and you chose to do so." The flaw with that logic: I did not leave the gratuity after seeing the outcome. I tipped immediately after the appointment, before the final result was apparent. The owner herself even asked me to wait the 48 hours after the perm, then shampoo and style as normal before making her decision how to proceed. She may want her to stylists to keep all their tips, and that's noble; however, she also has the ability to refund me out of the salon budget, instead. And while on a receipt, a cut and a perm are separate charges, in reality the haircut is inseparable from the curl. It's all the same hair. The cut should have been refunded, too. Otherwise, it's like charging a diner $6 for extra chicken on a salad even though the server dropped the whole plate on the floor. It's all one "dish," and it's all going to have to be re-done. Salon owner said the stylist would "want nothing more than to make this right for you" and the stylist would "personally reach out to you with a plan for any adjustments that may be needed." I never heard from the stylist herself, and no plan was given other than a partial refund for what I paid that day. Bottom line: after the perm, I am left with LESS curl than I walked in with, less length to work with for any type of remedy haircut, more chemical hair stress, and $93 fewer dollars. I'll have to find another salon to try to do some type of spot chemical correction or creative layers in my hair, which is now a mess of partial-length wavy parts, nearly straight parts, and curls. With the exception of her addressing me by a nickname I dislike so much that I indicate not to call me that in all my default email signatures, I appreciated Kymber's professional communication. We disagree about what the remedy should be. Sam was very pleasant to spend time with. I suspect this place is fine for modern or trendy styles and colors, but that's not what I asked for. It's not the place for me. -Kimberly (not Kim)

I can't say enough good things about this Benny McNease. Not only does Benny give an absolutely…read moreflawless haircut every single time, but his talent with color is on a completely different level. Benny is a true artist--someone who understands tone, dimension, and what will actually complement your features, not just what's trendy. What really sets Benny apart is the quality of the products he uses. Everything is top‑of‑the‑line, and you can feel the difference the moment you leave the chair. My hair has never looked healthier, shinier, or more vibrant. Beyond the technical skill, Benny is thoughtful, attentive, and genuinely invested in making sure you walk out feeling your best. Add to all this his incredible sense of humor and it's an amazing visit each and every time. Normally I have zero patience for sitting in the chair, but not since I met Benny. I look forward to our appointments. If you're looking for someone who can transform your hair with both precision and creativity, this is the stylist you want. An absolute genius.

@MollyDoesTheDo's Molly did amazing with my hair ! She cut it exactly how I asked and colored it…read moreeven better than I ever imagine.

Hello! I called yesterday morning needing to get myself and my daughter in that day. Cris and…read moreVernon were able to get us in same day. Thank you Vernon for your attention detail and your knowledge. You did a great job! Cris was amazing with my daughter's hair! She made sure that my daughter was good with trimming her hair and not taking too much length off. My daughter was so happy with the results. We appreciate the salon and we will be back!

Llistens to what you want and then does a great job. Merle did a great job. Very professional and…read moretook extra care to make sure I was happy with her services. The salon is super clean and the person who washed my hair gave me such a good scalp massage that I felt like I was in a spa. Couldn't be any happier with my haircut and hair dye.

I needed to get my hair done for my first military ball and to be honest I was on a tight budget…read more So I looked up hair salons in the area and they also were out of my price range. Then I found Zenaida's and was pleasantly surprised by her affordable prices! I booked an appointment right away. I had a little bit of trouble getting there on the day of because it's located in The Home Depot plaza and google said it was down a different street, but otherwise my experience was great. Zenaida owns and runs this "house turned into a salon" by herself and since it's a house it has a very comfy atmosphere. She took care of me right at my appointment time which I find that a lot of places miss that little part right away. I consulted with her on what I was going for by showing her a few pictures. She was very honest and informative in letting me know what would look best on me. The price she quoted me was very reasonable. $35 for an updo! :-) She got right to work and I was also very pleased to find she is quite the perfectionist. She made sure to get my hair style just right. She also went the extra mile and put some glitter in my hair to give it that extra something. Afterwards, she even let me do my makeup and get dressed there so I wouldn't have to drive back home! Zenaida is an excellent hairstylist and I would highly recommend stopping by!

Zenaidas have been doing my hair for the last 11 years. All the costumers that I had send to her,…read morestill thanks me! Her salon is very home like, she even make Cuban coffee for anyone on the salon at no charge. A lot of costumers just stop by to hang out drink coffee or to see if Zenaidas can squeeze them in on a busy day. I just move to California but just comeback for a hairdo since I'm in town for a day. I could not forgive myself if I don't stop by when I come to Pensacola! She is a great friend that listen to all her costumers and advice them to do what's best. Overall she's great hairstylist and great hair color professional.

Went in at like 5:05 they supposedly close at 6. They had 5 people cutting hair. 1 person waiting…read moreand 2 people checked in online but weren't there. They told me they were at capacity. At 5:05. Like it takes and hour to finish up the person they're cutting and maybe 3 people. If the other 2 even show up.

Song or sung or whatever her name is, gave me the worst haircut experience I've ever had. I've…read morenever had somebody ram the Clippers into my head like she did. Messed up my cut, asked for a mid fade and I don't even know what the fuck I received when I asked to speak to a manager or general manager or owner. I was told that they were in a car accident and there was no way to contact anyone.please fire her.

This place very professional, the stylists are courteous and attentive! I frequent this…read moreestablishment monthly and will continue to do so.

Very clean and inviting. Staff is super friendly and they give birthday coupons and mail out…read morespecials. I think they are over priced and I was a little upset about the surcharge for using a credit/ debit card. The service was a little slow and my hair was just mediocre. I found another place in town I prefer, but if in a pinch I'd return here.