would actually give zero stars if I could. Made an…read moreappointment on February 27 for 10 AM on March 8 for an alignment. I dropped the vehicle off early and put the key in the lock box. When you try to call them, you cannot get a hold of them because it goes to a call center. So I personally drove there with my wife. This was at 10:30 AM on Sunday, March 8. The car was still in the parking lot. She said it would be ready by 3:30. I showed up at 3:30. They never even got to it. I told her this was inexcusable because I had a 10 AM appointment for that day. Now, you would think if you have a 10 AM appointment, that means your vehicle should be in the garage sometime around 10 AM and they should not take any walk-in customers. But apparently that's what they do. My wife the vehicle to go to work. So we took it. I would never go back here.

Up date on my refund from Mr. Tire.after waiting weeks for it, they only gave me a partial refund…read morewith no explanation. I paid $135 for a front alignment took it there twice. They did not do it right had to take it to another place. They did it right submitted receipts and Photos and I want and expected $135 back instead they refund me 105 I guess I'm lucky I got that much but what a rip off company and will never deal with them again.

Amazing shop! A little of the path to get to. But staff are…read moreprofessional and don't skip any steps. Solid work for a reasonable price. Hands down where I would go in the are for oil change and other work.

Very professional. They know my 2016 volvo xc70 very well and I can trust them when they find…read moreissues that need attention. Great at communicating through the service process

Quick and efficient service to have my car inspection completed. It took less than 20 minutes…read more Inside waiting room is air conditioned with several chairs. They have books for children to read and magazines for the adults. The staff is friendly and honest. The only complaint that I have is that cell phone reception is horrible inside but you can get the reception outside. I definitely will return

This is where I've been going for oil changes they get it done quick right and fairly priced. I…read morelike how they check and top off the other fluids as well

Originally went in for State Inspection, left with 2 broken oil plugs & an bill! After inspection I…read moredecided to get oil change. Waited about 3 hrs when they finally came to me and said the oil drain plug stripped & they're gonna charge me $170.00 for pan plus $79.95 for oil change. Being a bit naive I finally said "Ok". Then called my attorney brother-in-law and a friend who worked for Jiffy Lube for years. They both said Steve Shannon is responsible for the damaged, stripped plug not me. I told them what I was advised and they tried to say it was "worn out" and they're not responsible for stripping it while taking it apart. Eventually the supervisor said they'll cover the cost, but told me "Don't come in here ever again"! I waited another hour for an oil pan to be picked up and installed. They came to me again & said they broke one (of 3) "clips" on the new pan and had to order another pan. This is on a weekend so they had to drive me home & I went without a car for 3 days. Got car back on 1-5-26 and oil light was on. I contacted the Owner, Herb Shannon who referred me to the DM. Told them I should NOT have to pay for the oil change after all the issues and they disagreed. They offered a future "free" oil change but then they re-nigged on that. I was told to bring my car back in to find out why oil light was on. Brought it to another location and found that I was 1.5 quarts short of oil! The guy there was nice, added oil but I'll never go back. I gave them the opportunity to make it right by refunding me for the botched oil change, compensate for lost time, NO CAR for 3 days & damaging my oil plug but they refused. You choose where you'll go but I don't recommend Steve Shannon Tires.

Superior Customer Service! I had picked up a new RV in Ohio…read moreand was traveling back to NH when a "Tire Pressure Sensor Fault" light came on my dash. I stopped at the TA off the exit and they sent me to Shannon's. When I walked in, I was promptly greeted and explained my situation. Everyone was friendly. They took me in right away and check all the tire's pressures. One tire needed air and they filled for me. Everyone is kind and very helpful! I was so glad they were willing to help me because I didn't want to drive the RV if there was something wrong with the tires.

The workers at the Bloomsburg store weren't the problem As far as I could tell it was management,…read moreit's their staffing issues. It's the managers attitudes and the way they speak to people. I've noticed that even when I was standing there, listening to them, talk to other people. That seems to be the biggest problem. Is Walmart's management and staffing. If you go there for an appointment, you shouldn't be getting in 2 hours after your appointment. It's because they're not staffed right. They need to hire more techs and they need to pay them better to keep them there longer. So they all know how to work together with each other and make the operation go smoother, I've been going to that store for many, many, many years, every now and then it goes smoothly more than half the time they're always way behind because they're short-staffed. People calling off people quitting walmart needs to change this or they need to get rid of their auto care center period.

The guys greeted us right away and they were friendly. They were respectful and considerate, did…read morenot attempt to upcharge but rather tried to save us money. We were in an out within 20 minutes which is pretty excellent! The waiting area was cool and clean, and they had separate bathrooms (which I prefer). We were pleased with our experience. Keep up the great work guys!

From the owner: Oil Change Coolant Flush…read moreTransmission Flush Tire Rotations Air Filters Cabin Air Filters Wiper Blades Light Bulbs Headlights Powersteering Flush Rainx

I called a week ago to make an appointment for an oil change and tire rotation. They scheduled me…read morefor the next week At 9 AM. I showed up 10 minutes early for my appointment. The gentleman of the counter stated that my appointment is not until 10 AM. All was OK because they said they could get me in immediately. An hour after I showed up, they came to me and showed me a possible bill for almost $1300 for everything that my car needed. I stated that I only wanted an oil change and tire rotation. Another 30 minutes goes by and I have to ask if my vehicle is almost done, The gentleman at the counter states that my vehicle should be done soon. After almost 2 hours there, my vehicle is finally done, and I'm ready to leave. I then get in my vehicle and they couldn't even replace the sticker or update my oil life in my vehicle. I went back in and informed them of this. The lady behind the counter (not a technician) comes out after writing the new miles on the sticker, peels the old sticker off and replaces it. All I wanted was an oil change and tire rotation. 2 hours. 2 HOURS!!!! Place looks great. Service doesn't come close. Also, maybe tell the gentleman behind the counter to correct his attitude. I won't be back.

Wish I could leave a zero. I found a new car on their website that we have been looking for…read more Spoke with "Jess" who said it was still available. Scheduled and appointment to look at the vehicle as we had to drive 2 hours to get there. I was told to meet "Nate" when I got there. I called before leaving to verify the vehicle was still there and the exact location. When arriving two hours later, I walked in the store and asked for Nate. Nate wasn't there. I told the guy that greeted me why I was there and he had no clue what I was talking about. After an hour of searching and phone calls the manager finally had to admit the car was not at that location but another location and was sold. So I'm busy calculating the time(6 Hrs) mileage(214), and expenses($65 at Applebee's to soothe my wife)I incurred for the incompetence of a unprofessional "Family owned" business.

Every vehicle we've taken there this year they have found issues. One car had rust issues that have…read morebeen there for a couple of years and every year they passed it till this year and they want over $2000 to fix it. It's their fault they didn't say anything for the last couple of years.

Shoutout to THE NEW GARAGE on 11 next to Enterprise-- HIGHLY RECOMMEND I'm a little late posting…read morethis, but I needed A LOT of work done on my VW, and the VW dealership I working with (JACK METZER - also HIGHLY RECOMMEND bc they are always very fair and accommodating) was super booked up, which I understood (I literally waited until the 11th hour to get this work done- see photo ‍ ). I needed tires installed, an alignment, rear brakes & rotors, and an oil change. The New Garage invited me to bring in my car that day so they could take a look and show me exactly what I needed - and didn't need. After doing so, they explained everything to me in great detail, answering my numerous questions, and even spoke to my dad (an auto enthusiast who, even at 39, I respect above everyone on all things car) on the phone. The mechanics fit me in the schedule immediately following delivery of my VW's new shoes from Tire Rack and had the job completed in a matter of hours. These men were kind, reasonably priced (I called around to get multiple quotes), and very accommodating. I appreciated being treated respectfully and fairly & I highly recommend them!!! You should definitely give these guys your business!!!! You will not regret it....