My experience with Gary's Tire & Automotive was one of the most unexpectedly positive and genuinely…read morehuman moments I've had with any automotive business. What happened that day wasn't just simple customer service--it was a rare act of kindness and understanding from a business owner who clearly cares about people, not just profits. When my tire blew out, my car ended up stranded on the side of the road. With no easy transportation and no one available to help me, I ended up walking nearly 2.5 hours just to get things done for my vehicle. It was stressful, exhausting, and discouraging. By the time I connected with Gary, I was drained and frustrated. I expected the usual kind of attitude many businesses give when someone shows up with problems--short answers, impatience, or some form of "go figure it out yourself." But Gary was completely different. From the moment we spoke, he showed empathy, patience, and a genuine willingness to understand what I was going through. Instead of brushing off my situation or giving me the standard "we don't do that" response, he listened. He didn't judge the fact that I had walked so far, didn't make me feel like an inconvenience, and didn't treat me like I was asking for too much. He simply understood that I needed help, and he stepped in without hesitation. Not only did Gary agree to assist me--he went above and beyond in a way I never expected. He personally drove me from my house to the shop, then from the shop to my vehicle on the roadside so I could get the tire changed and everything handled properly. He used his own vehicle, his own time, and treated me with respect throughout the entire process. This wasn't a quick ride or a small gesture. It was a genuine act of kindness from a business owner who didn't have to do any of it. When we arrived at my car, Gary didn't just stand back or rush through the job. He helped ensure everything was done safely, correctly, and efficiently. His attitude was calm, understanding, and reassuring. There was no pressure, no upselling, no attempt to inflate prices. He did the work honestly, explained things clearly, and made me feel like my situation mattered. I also want to mention Tony, someone who may come off a bit rough at first glance but truly means well and is simply focused on doing his job. Not everyone has a soft customer service tone, but behind his straightforward attitude, Tony is solid, hardworking, and respectful. Some people judge personality before performance, but Tony gets the job done right, and that's what matters in a shop like this. The way Gary runs his business shows something rare: integrity. He treats customers like real people, not transactions. There are many mechanics out there who will take advantage of someone vulnerable, especially if they sense stress or desperation. Gary is the complete opposite. His honesty and compassion turned a horrible day into a moment where I felt supported rather than taken advantage of. In a world where customer service often feels rushed, cold, or transactional, Gary stands out. He reminded me that there are still people who care, who take pride in their work, and who are willing to help someone in need simply because it's the right thing to do. He didn't help me because he had to--he helped me because he wanted to make sure I was okay. I will always remember how he stepped up that day. The way he treated me--with respect, kindness, and dignity--is something you can't put a price on. It's something most businesses don't offer anymore, and it's the reason why I'll recommend Gary's Tire & Automotive to anyone who needs honest, reliable, caring service. If you're looking for a shop that truly puts people first, this is the one. Gary didn't just fix a tire--he restored my faith in good people. I'm extremely grateful for everything he did and proud to give this business the highest recommendation possible.

Service poor. Useless guarantee. Don't go there. Had…read moreslow leak. Didn't realize it for days. They said it was only guaranteed for a couple days. Also the worker was very rude. Do yourself a favor and avoid them

I broke down on a Saturday and it just happened to be right in front of Soleys. The garage was…read moreclosed but the owner happened to be standing outside. He graciously agreed to fix my car, drove to Tamaqua to get parts and charged me a very reasonable price. I highly recommend this garage! I give him 5 stars.

From the owner: Towing of all vehicles: motorcycles cars, medium duty…read moretrucks, heavy duty trucks Car repairs and tires. General Hauling Equipment tires

Held my vehicle for 3 days without working on it at all and then called and told us to pick up our…read morevehicle he can't work on it. Very rude man.

had my car towed to erbe's in coaldale to have it repaired after a collision. somehow they found…read moreout i had called my insurance and put in a claim. after i was told earlier in the day that the one who makes the decisions would not be in the shop until 2pm, they called me and began browbeating me over the phone about having called my insurance company. this resulted in their refusing service and demanding i remove the vehicle from their lot before 8am the next morning.

Let me say I was well taken care of from start to finish..I had a motor put in a 2005 Chevy…read morecolbalt. He went beyond that and checked over the whole car to make sure is was safe for my parents!!!!!I recommend this place to anyone who wants fast great service!!!THANK YOU MARK!!!

From the owner: Automotive parts, sales and service. We offer a complete line of new aftermarket replacement parts…read moreas well as used/salvage parts. For your convenience, everything we offer is available for installation in our shop, and is backed by a written warranty. In addition, we we also offer all types of automotive maintenance and repair.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Stole my car 600 days ago and refuses to give back, nothing more than a common thief. Stay away.read more

In August 2024 my specially modified van that enables me to drive it from my power wheelchair broke…read morea major suspension part (right front radius arm) on my way to Big Diamond Speedway. I drove very slow last few miles to the track. My pit crew at the track looked it over and said no way is that safe to drive at highway speeds. (I live 65 miles from Big Diamond Minersville). I left the van outside the pits gate at midnight after our race. I got a ride back home in the race car transporter. I got home just in time to take care of some personal issues. So it is now 1:30 AM and I proceeded to call AAA & told them my "extenuating circumstances" AAA was a pain to deal with and would not tow because I was not there. What a pile of malarkey that AAA people are. So I then just told them to call the tow company (Northern Keystone Towing And Recovery) and have them call me. Andrew from the tow company called me and verified who I am and the owner of said vehicle, where it's at and all the documentation and keys. My special van was picked up immediately within an hour and securely taken care of and delivered to Coopersburg (our own repair shop). Thank You Andrew of Northern Keystone Towing And Recovery

This place is extremely the worst mechanic place to do any business with. They are $$$$ greedy…read more they are liars and UNPROFESSIONAL. Do not do ANY BUSINESS with them. I paid $4,000 for a transmission that wasn't even done. I dragged my family from West Chester, PA to pick my car up, NO ONE is here, Saturday 8-12hr, been here since 10am, no one picked up their phone. My Lawyer will be calling them first thing Monday morning. ZERRRROOOOOOOO STARS 000000000

if I would give 0 stars I could. Tranissjon was re-built on a 2013 sprinter van. Paid premium…read moreprice for the job, had to return it three times because of oil leak. After third time they finally noticed it had too much oil in it and came out the top. They then some oil out without checking the level after doing that (so it appears) About 4000 miles later I get stuck in Florida with a slipping transmission. Diagnosis: 2 quarts low on oil. What workmanship!