They could stop calling customers liars. I am switching to Walgreens. They told me a prescription was ready. When my daughter went to pick it up she was told it was ready. It was not. read more

Awful experience every time I come here. I try using coupons emailed to me by CVS and they never work, there's never employees around to help out and when I finally find one they have no idea how to use the coupon and the only reason I shop here is to use the coupons otherwise I would go elsewhere. read more

5/10/2023- 7:50 PM Shelves are half stocked, employee behind the counter was rude and did not offer any help or say a word to us. Employee was also eating while on the job... distasteful read more

Jade was very helpful in the Pharmacy. She went out of her way to help us. We will return there because of her. Store is safe to go inside. But the pharmacy also has a drive up window! read more

My normal pharmacy was giving me a really hard time pertaining to refills I have been getting for years. They were very unorganized, never had it in stock, and even if I took my refills within enough time for them to order, they were still late. My insurance doesn't cover my meds (I alway pay out of pocket) and they would still attempt a prior authorization each time, on their own, through the insurance, which would delay my refills even more. It was causing a lot of medical issues. I went to CVS this time since it's closer to me and the pharmacist was extremely nice and efficient. He gave me an exact time they would be filled. After I the pharmacy was already closed, the pharmacist actually called me back to let me know that since the medicine wasn't on the list with my insurance, he had a discount card through the drug itself and applied it so I wouldn't have to bring in a discount card. The next day they had it ready on the dot. I'm VERY pleased with my experience. They made it very easy and simple for me. All it took was one simple explanation of "paying out of pocket" and them actually double checking the list instead of wasting everyone's time. I would definitely recommend this pharmacy to anyone needing prescriptions. read more

I like the store and pharmacy! Lupe, the pharmacist, is super friendly and very helpful! I also find the store staff to inviting and willing to help! read more

Let me start off with: EXCELLENT customer service! I used to have my RX's filled at the Walgreens near my house, but since they lost their contract with Tri-Care, there's really no point for me to go to it any more since that's all I really used them for. Since I needed to stick with a Tri-Care approved Pharmacy, I scrolled through the approved locations and this CVS was on the list....AND reasonably close to my house. YAY! The second I walked into the place, it's instantly noticeable how CLEAN and organized everything is. Not a single thing was out of place! As I was walking down the main aisle towards the Pharmacy, the clerk at the front of the store asked if I was having a great day and if there was anything I needed help finding. Once I pointed to the Pharmacy, he gave me an enthusiastic thumbs up and wished me a great day. Nice! Got up to the Pharmacy counter where Tanner and Lupe were able to help me out with my grocery list of stuff (viva la allergies!) and got me out of there in record time. VERY helpful staff and VERY fast customer service! read more

I have had excellent service from this CVS Pharmacy. I had trouble with Walgreen's next door as they were unable to correctly coordinate my medicare and secondary insurance. Lupe is particularly helpful. read more

I am so tired of the text messages from them! I pick up prescription and get home and get a text to refill the very same prescription or I need to contact my doctor for another refill. Which I just did the week before! I ended up having 3 prescriptions for the same medication! This happens continuously! Then I call the pharmacy and get nothing fixed! They tell me it's automated and they can't help me. So why are they there if it's all automated? The first chance I get to change from them I will. I have complain to my company's insurance handlers also. Told them it's seem they are ordering for people multiple times which could cost them more money. As soon as my insurance lets me go elsewhere I am done with this pharmacy! read more

Make sure you double check your medication when you're picking it up. My dad is ill and is still recovering from a heart attack and he went to pick up his meds and assumed it was the right ones. When he got home it was the WRONG medication and he had to go back. To my surprise they told him that there was nothing they can do and wouldn't give him his money back. On top of that they tried to make it seem like it was his fault...who does that??? They couldn't caused him another attack from their own mistake and negligence. Oh and we are reporting this!!! Terrible customer service!!! After threatening to report them, they finally took care of it but it won't stop here. read more

I come here because it is close to my house. Other than that, Ithink they are a little pricey, and more-so than Walgreens. I do like the reward program they have, but just found out that Walgreens has one too now. That being said, I wouldn't come here unless you have coupons or for a sale item. read more

Horrible horrible horrible! CVS has become some sort of strange nanny-state where they put a hold on medications for reasons that *they* deem important (a slight price increase or a drug interaction that has already been cleared by the doctor), don't let you know there is a hold, and then tell you that oops, they're out of stock, when you arrive to pick up the *essential medication* that your *doctor* personally ordered four days before! Why on earth wouldn't a pharmacy's default plan be to promptly stock/fill a prescription *when ordered* and then express their concerns (if any) when the customer arrives to pick it up?? How dare CVS forcibly step in and put blocks on someone's essential medication, possibly jeopardizing the timely administration of the medication? This is crazy! And then when I asked for free delivery to help mitigate the difficulty of the situation created by them, I was told "sorry can't do that." Will be moving my family's prescriptions away from CVS as soon as humanly possible! read more

Do not go to their pharmacy! I have a rare medical condition and have for a long time gone to CVS to fill all my prescriptions. Never again! After one week of waiting for them to order it, which was okay with me, we went in today and had the worst experience ever. The head pharmacist, Mr.Anaya, first lied and said he didn't have it for me. Then he said he did, but wouldn't fill it because I 'look fine.' I proceeded to tell him that he's not my Dr, he's a pharmacist, it's none of his business why I need that medication. He then told me 'I guess I'll fill it this one time, but I suggest you go somewhere else.' My mouth dropped open. I was cool and polite the whole time, while he was outrageously rude and, for a lack of a better word, unbelievable. I am not one to cause any problems, but this is crazy. He was borderline verbally abusive. We came back a couple of hours later, he mysteriously disappeared, and figured the rest of the process out. The manager was nice, though I think it's highly disturbing that they are hiring people like that. Will be talking to corporate, this man should not be practicing and I don't want this happening to anyone else. read more

This CVS pharmacy is, by far, the BEST pharmacy I've ever gone too. Now I hate to say this bevause I don't want everyone running there and causing it to get busy, but I have to give kudos where they're due! Now I'm speaking of the actual pharmacy. I drive past 2 cvs pharmacies to go to this one. They are so kind, courteous, go out of thief way to make the phone calls to insurance or doctors. I've been pushed off or been told it's my responsibility from other places, but not this place. They're quick. Rarely is there a 45 min or longer wait. They find me the lowest cost for meds. Without insurance, paying out of pocket is crazy. A particular med that I used to fill at Walgreens cost me $90 (after using every free rx card I could). Went to this place and got it for $60. THEY found me the cheapest way! Truly, they go above and beyond. The head pharmacist is just so great. Real shame that the tech, Tanner, moved back to TX, but all the staff is amazing. Anyone I've told about them has been so surprised that I meant every word, after having their own experience. Trust my word. Give them a try. You won't go wrong. :-) read more

I went to this store to return some products that I ordered on CVS.com two weeks prior. Although I had my receipt, the ladies at the register said they could only refund CVS.com purchases with a gift card; if I wanted my credit card refunded, I would have to send the items back to CVS.com! I came home and called CVS.com and was informed that this was absolutely NOT their policy. CVS.com staff called the store, set the ladies straight, and told me to return the next day for a refund to my credit card. When I returned the following day, I approached the same lady that I dealt with the previous day and she acted like she didn't know anything about anything. I realize good help is hard to find but this lady was completely inept. Ultimately, the manager processed the return but I won't ever shop at this particular location again. read more

Excellent and quick !!!!! Except they are often out of my meds on Sunday and seeing that I've had the same medicine for 2 years every month- they might want to consider ordering more. I must take it nightly and they don't seem to care. OUCH read more