Worst CVS I've ever been to. Customer service was awful self checkout machine was not working and…read morethe staff had no idea what she was doing.

This CVS is great. In a small town without a CVS or other big drug store on every corner, it's…read moregood to find one that's well stocked and layed out in such a way that things are easy to find. It was clean and had a great selection of everything from pharmacy items to food to stationery to gifts etc. Parking was tricky, but it's in a great location and the staff were friendly and helpful.

Was nearby and stopped in this CVS! I found what I was looking for and proceeded to checkout. Two…read moreemployees were at the register. One was on the phone and one directed folks to use the self checkout. I don't understand why not help the customers who didn't want to use the self checkout. Oh well! I got my two items and was out of there!

This is, with rare exception, one of the worst pharmacies I have ever been to. The overwhelming…read moremajority of the staff are rude, dismissive and profoundly unprofessional. I hold them accountable for their utter disregard toward the customers. But I also blame a management that hires such pathetic personnel, and allows them to stay and perpetuate an environment of disrespect and ineffectual service.

On Feb 13 @ 7:45p the two "adult" women closing the store aggressively shouting at and rushing…read morecustomers trying to finish shopping before they closed. One of which was a young teenage couple who was clearly uncomfortable/frightened by how aggressive and rude the woman with short hair was being. Do NOT do business at this store. The employees are aggressive and abusive towards customers & they clearly could care less about how blatantly unprofessional their behavior is. It is clear from the other comments, this behavior common place & is accepted/tolerated by management.

I've waited hours in the last two weeks to get my meds. They are obviously understaffed. That is…read morenot their fault. But. A pharmacist straight up lied to me. He told me my meds would be ready in half an hour. I came back the next day and they were never filled. Why were they never filled? Because they didn't have them in stock. Something he should've been able to notice when he told me they would be ready in 30 minutes. I had to come back and wait even longer to get some answers from a different pharmacist. They've filled the wrong medication. I went through the drive thru today because I can't stand in those lines for that long. I waited a long time, but I had a book. When she finally got to me, she told me that they hadn't filled the medication and there was no record of me ever being there. I've been going to this pharmacy for over a decade. She asked me to come inside to figure it out. I did. Turns out she misspelled my last name. Of course she didn't double check the spellings. This used to be a perfectly fine pharmacy, but I simply can't waste hours of my life doing other people's jobs for them. And the real kicker is that everyone who works there doesn't care that they're wasting your time and failing to do basic due diligence. You'd think this place is run by children.

I have been using this Pharmacy for probably over a decade by now. The pharmacists here genuinely…read morewant to help you get your medication and not overpay for it. When my insurance lapsed but I still required my seizure medication, the pharmacist Emmanuel found a discount card that brought the cost down from over $300 to $30. I use their app to request refills and every single time, no matter what, the medication is ready the next day if not the same day. I usually get my seizure medication, my birth control, and ad hoc medications from my doctors and they have always been quick with it. Do your due diligence to ensure they can do their job and I promise you won't spend more than five minutes at the window. Bring your insurance card every single time (although after the first time it will likely be in the system already), request more refills every year from your doctor to last a year (or however long until your next appointment), know your copay, and ask them to refill it before you need it. I moved 30 minutes away and I still use this pharmacy. I even get my flu shots and my covid boosters here and I have never had any issue getting them. They also can mail your medication to your door and if you're okay with waiting 2-3 business days, its free. Just make sure to give them a call if you're requesting this since their system sometimes doesn't notify them that someone requested this. Overall, I cannot recommend this pharmacy enough. They work hard to get medications out and have exceeded my expectations every time.

This place is awful. I don't like to leave negative reviews but after like 5 bad experiences at…read morethis particular Safeway I feel like I've got no choice. Every time I come to this place it's something. Either its employees playing on their phones when they should be checking customers out or it's the bad attitudes. It's just always something or someone being a downer. Definitely skip this place and find a different supermarket. I really hope Safeway management reads this review and starts cutting down on these deadbeat employees working here.

The Bay Ridge CVS has the best employee named, Manny! I had…read morea hundred or so photos that I needed to download from my phone and have printed, and Manny helped me through the entire process. He was cheerful, patient, and professional with me, which I greatly appreciated! Every employee should be as helpful and kind as Manny was to me. He really made my day!!!

Worst phone system and just poor service. The simplest…read morething, they make it difficult? Technology makes it worse?

Very rude pharmacists and pharmacy assistants. They scream and yell at customers and obviously just…read morehate their jobs. I was spoken to inappropriately on numerous occasions. I am So over it. Why do they get angry if I come in at least 20 minutes before closing time? I was scolded that I have to come in much earlier because they're about to close. What? Get some workers who can speak to people in a decent, polite manner. Put away the patronizing, condescending angry tones of voice towards customers who just want to pick up our medications in peace. Better yet, accept that customers come in during your posted working hours... like when the business is OPEN! CVS, train your employees on human decency. Never returning again.

EVERYTHING! The pharmacy sucks - sends text messages that meds are in when you get there they tell…read moreyou it's not in - they bill insurance company for meds you don't get - oh and they treat you like sh@t like you're the that doesn't know what you're doing