I was in this store today in the 8o click am hour. I can't stand passive aggressive racist and age biased people. Let me tell yall wth happened today. But... Before I do, I want to ask the CVS Supervisor to come back. Stop leaving just anybody in the store. You run a good store and keep it clean and friendly. You treat everybody with respect and love so why would you do this to us today? Huh?! Lol. Please take me for coffee to explain. Lol. Today was a horrible experience. It was only 3 or 4 no more than 5 of us in the store. Keep in mind, I like to be aware of my surroundings and how people are being treated. Everybody in that store was over 65 except me. I ran in looking for a sewing kit to fix my coat and I couldn't find so I asked for help. Asking for help should be acceptable right? If it annoys you, customer service isn't for YOU. Anyway, I went to the front because the pharmacy was closed and I asked for help. I asked for help and the lady ignored me. She didnt even look up. An elderly young man came up and she pointed her finger to the self check out. That young man was African american. Then 2 more elderly people can up and she pointed to self checkout and basically sent the other African American couple to self check out. Rolled her lil nasty eyes and everything. While she was rudely handling the customers I was still waiting. She finally rang the bell for someone to help me and the other girl got mad. She was either mad she had to help, was mad she couldn't personal shop or read ingredients, or she was mad she was rang to the front. Either 1 doesn't matter, presentation matters. Representation matters. Your attitudtriggers others others. Yall, the elderly white man though, he got to get checked out at the register. With help and a bag. When she took me to a random part in the store she said they don't have what I was looking for. I got other items I came for and tried to go the the register. She put the closed signs up and pointed to the self check out. When I started to self check out she was getting mad she had to help. Then wanted to argue with me. She said" you need to put your items to the left and I need to use cash for the self check out". I told her no and I tried to go to the register and she didnt want to help which is cool HOWEVER, If the self check out is broken don't blame me for the machines malfunctions. Do your job and leave me to your devices. Once I was done she came over 3 times to fix errors. I paid and once I grabbed all of the things I had,THEN, she wants to be helpful and say do you want a bag?. Ugh. Gurl BYE! I waited for help so you could feel free to mistreat the eldery. I was so upset. So, to my original thought process. To the CVS Supervisor. The black lady, the friendly, welcoming, cheerful, helpful, honest supervisor. We know you need a break, time off, a raise, a hug for all the hard work you do. However, ima cuss the next time I see you. After the hug but before I ask you how are you. You finna get this ear full. I wanna KAREN so bad. I wanna speak the the supervisor. I wanna file a formal complaint. Im writing a letter to the corporate office. And ima calling ICE. (Not whats in the ice machine the other ice) I feel like I got the Karen part right but it's my first time. Lol. I havent practiced Karening before. Lol. I respect my elders and everyone around me. I'd be damn if I allowed such travesty to take place on these young folk and DO nothing. What could be different is respecting the current staff, hiring respectable staff and doing a solid background check. We don't need this stress and we want the same energy we always get from cvs staff. Happy, hopeful and helpful. read more

Normally I've had decent experience with the pharmacy...until today. Long story short...I had my phone ready to be scanned (like the automated voice tells you to do when you pull up.) "Are you here to pick up?" "Yes," I said. "Date of Birth?" "Are you going to scan my pick up code?" "Date of Birth?" ***I provide my date of birth*** "Robert?" "No," I said. "I thought you said 57." It dawned on me later that she meant the year birth...but I said, "No, I've only given you my birth date." Thinking she was asking about an order number, I don't know but clearly a miscommunication. Then silence. I was ignore for about 3 minutes until the pharmacist came over and opened the glass window; I said, as I held up my phone," I thought this was supposed to make things easier. "Yeah," said the pharmacist. "Inside the store but not so much the drive through" as she scanned my bar code halfway through the sentence. Then nothing. She went back to filling prescriptions. I wait another few minutes and the pharmmacist goes and grabs my scrip and hands in to someone else. She takes her time getting to the window, tells me how much, takes my card, and gives me my scrip. No words were spoken by the tech other than the price. I say "Thank You," she says nothing. read more

I was unfairly treated by the Pharmacist this week. I have been a respectful, understanding and easygoing customer for years (ask the staff). I will be moving my scripts after being disrespected earlier this week and today. Shame they make assumptions before understanding my side of the story. It is a thankless job, but they are not the only ones living under this screwed up system. I think the Pharmacist has a form of autism because he acted like a child with no adrenaline control. Oh well, it was good while it lasted. I wish the staff well as they are really cool, and understanding. You all made my life easier and I hope I returned the favor. The Pharmacist can pound sand but I hope he finds happiness one day. read more

I have been going to CVS in Ashton to get my medicine for a few years now and they are great however I was in the drive-through and we were 15 minutes early to get my medicine and this car in front of us took 15 minutes and the employees clearly saw us and just ignored us. But I do recommend it though. read more

Pharmacy service is awful. 1. The pharmacist refills your prescription before you need a refill, which would be fine except that you're not notified that they've done so. 2. Therefore, when you use the automated service to request a refill, the system tells you that you have no refills ... and then you learn that they already refilled it and it's ready for pick up. However, when you go to pick it up they tell you they put it back because you were a no-show and to come back later. 3. They don't apologize for inconveniencing you. 4. The automated service tells you that you will be notified when your prescription is ready, but the Pharmacist told me to ignore that because it's not true. 5. Do yourself a big favor, and don't get prescriptions filled at CVS. read more

This is by far the best CVS in my whole entire area. I have a CVS 2 minutes from me in Burtonsville, but I drive the extra way because they have the best pharmacists and are very speedy in filling prescriptions. I feel very lucky to have found such a great pharmacy! read more

Very much liked this store after dealing with Olney's nonsense for years...until? Jesus, everything is behind plastic and locks all of a sudden. There are legit almost always more employees than customers at all times at this location. It makes it just a giant PITA to shop here, rather than get my over the counter stuff at my local grocery. So, that I will. I'm stuck here for prescriptions because of work policy, but I certainly don't have to shop here while waiting for them to be filled. What a dreadfully awful business model. Congrats? read more

Your pharmacist Martha is the most disrespectful unprofessional pharmacist I have ever met. Every time we have to pick up a prescription she is rude to me and my husband, asks my husband if I'm even communicating with my doctors and treats me like shit. If I could give zero stars I would read more

Went here for my Covid booster shot. The scheduling was very easy online . Everything was right on time when I arrived to the pharmacy. The pharmacist and staff were excellent And professional. The whole process only took 15 minutes. read more

My favorite CVS! Never crowded, like there's never anyone here!! Super organized and very friendly staff! I've come to print pictures and had a very easy time. I had an employee even come to me and ask if I needed help, very rare for cvs. I've come to get snacks and various items and always had no problem getting them. Sure it can be frustrating not having the exact sale price up, but if it's on sale it will come through when you put in your phone number! I'm always pleasantly surprised with the sales! They're always working very hard in this cvs. It's very clean and parking is a breeze! read more

Went there in the night. They put up the next day of ads a day before just so they wouldn't have to work extra hours. What a bunch of lazy people. read more

We had the same problem as the Olney, MD. Store. They can't get their sale prices up by 1 pm Sunday. We shop on Sunday. If we don't see sale prices up, we go somewhere else to spend money. CVS has really gone downhill! It used to be our favorite store but no more. read more

One year ago in February 2020, I had a list of restaurants, mostly ethnic ones in Wheaton, that I wanted to try. And then everything changed. So instead of trying new restaurants it we now seem to be visiting all the local CVS Pharmacies. Like most of the others, this store wasn't crowded so it was fairly easy to social distance. The store sits on a corner intersection in Ashton and is easy in and out, with a parking lot with plenty of spaces and easy access into the store. It's an average size CVS with the typical layout. We were able to find everything we were looking for, though Rich passed on the vitamin supplement he was looking for because it was much cheaper on Amazon. There was a self-checkout station but a man who was talking really, really loudly into his cell phone was using it. It worked out fine though because there was no line and the young man checking us out was very pleasant. Actually decided to shop at this CVS because it was a pleasant drive so it was nice to get out and see a little different scenery. read more

Check the dates on all over the counter medications before you purchase them. I brought expired vitamins from the store. The manager was rude about me doing the return to get my money back. I had the receipt and still she was basically stating that they don't remove meds from the otc shelf unless they are within a month of expiring. We are now in October, what was a medication bottle that expired in September doing on the shelf for sale. We trust our local stores to keep us safe and not expose us to things that are expired but I guess they are doing a pretty poor job. read more