This place wont fill your prescription until you call 4 times and go thru the infuriating aswering bot that picks up the phone. This happens every single time I need to go through them. They wont do their jobs until you are driven isane. read more

Not sure about there usual customers however I went in to buy insulin syringes for my grandmother and after being profiled by a pharmacy tech I was told the price was double and they didn't sell the cc I requested after the woman in front of me got same ones I requested I inquired y and was told CVS doesn't buy needles anymore. Very unprofessional I feel even if someone using for other reasons you would promote safe use smh read more

I came in to pick up some meds, the pharmacy techs were slightly less than friendly but that's to be expected; they were busy. I'm not sure what the workplace culture is for them but it doesn't seem like a great place to work. There was some kind of drama between techs while one of them grabbed my meds, two other female techs said something that made him angry and he began shouting and cursing at them and who I assume was the pharmacist saying "Control your employees god damnit" - all while he had my meds in hand and was within earshot of probably 15 customers. I hope they sort out whatever workplace culture issues they have... because it doesn't seem like a healthy environment for the techs or the customers just trying to pick up medications. read more

awesome staff,, they help in every way possible ,, Concord st Framingham They especially have a substitute pharmacist, John is awesome,, as is Cody and Ryan. Always listens despite being so busy. read more

No stars Doc called in a prescription at 2 pm. Arrived at 415pm to pick up- wasn't ready after waiting 20 min, still not ready. Now it is 548. I wanted to ask how much longer and a tall brunette pharmacist said very caustically , one line! I said, 'yes, I have been in the line twice'. She said- well when I call your name, come up. The prescription is for a simple antibiotic. Then they called me up to say it was filled, but I had to wait again for the pharmacist to mix. Finally at 610 pm I have my one bottle of antibiotic. Wow. These people are slow, everyone had to wait, and those that dropped off their script got it faster than those who had the script faced or called in. Horrible customer service. read more

I was in the one on Concord St., Pat rang Mi Up older middle-aged woman I Could not get the self check out to Work I asked Pat for help she screamed into the microphone ,,manager!!! to the front. she never help me there .there was no custshe was very rude and the gentleman in the pharmacy department he was also very rude ignored me.. ann read more

Shelves were legit destroyed when I went the other day. Almost every aisle I went down was in complete disarray like a 3 year old went to every shelf and mixed everything up. Looked like someone was pulling a prank on me. No idea how a store can be that messed up. Management get your staff to organize things for goodness sake. Shameful. read more

I walked in today just looking for a few things. 1 man greeted me while I was in the back. I passed and employee and I clearly couldn't find what I was looking for. I waited to see if I was going to be asked if I needed help.. never happened. After searching for what I needed, I walked up to the counter and an older rude woman range me up. Never greeting once. I won't be coming back. Period. read more

The people are amazing and helpful... service is wonderful and everything is in stock .

I take multiple medications. I also have severe allergies, which means if a medication uses certain things as fillers in a medication, I can get really sick. For years I've struggled to find ANY pharmacy - not just CVS - who can help me get medicine that's safe for me to take. I often had to fill prescriptions I was allergic to and had to take medicine that made me sick just so my other conditions were manageable. This is the ONLY pharmacy that helped me navigate things. For years, every month when I filled my prescription I'd have to set aside several hours to call different pharmacies and check to see what brands they had in stock. Often the only pharmacy that had a brand safe for me to take was over an hour away, so filling my prescriptions every month was an ordeal. Of all the pharmacies I called, this is the only one that tried to help. I explained the situation, that CVS had an allergy alert in my chart but I still mostly got medications I was allergic to. The pharmacist helped me figure out a solution. This is the ONLY pharmacy that has made sure I get a brand that is safe for me to take. I generally hate CVS. The employees everywhere else are indifferent at best. Not here. They are lovely to deal with and so kind. I live much, much closer to other CVS pharmacies but I always go to this one because it's the only one I feel safe going to. I'm so grateful I don't have to take medications that make me sick. I wish I could give all the staff here raises and gold medals. read more

Something must have changed. The 3 previous 5 star reviews are from at least 2 years ago. My family just moved to the area and with every visit leave disappointed. The store is a mess with items in random boxes everywhere. Employees are rude and many times don't seem to know what they are doing. Finally, they rarely have shopping carts to sit my child in. The CVS at the speen Street / 135 intersection is much better. read more

Literally the worst customer service I've ever experienced. Every time, without fail. If you need a prescription, look elsewhere. If you need toilet paper, they'll probably screw that up too. No thank you CVS. read more

BRAND NEW CVS/Pharmacy in Framingham. After a trip to Market Basket down the street, I just happened to pass this brand new CVS store on Route 126 in Framingham, and decided to stop. The store was VERY new, clean, and organized. They had a well stock of everything and the store seemed much brighter than some of the others. The staff were somewhat friendly and helpful at checkout, and the parking lot has no issues at all. On Route 126 between Framingham Center and the Ashland town line. UPDATE 2016 : I visited this CVS store for the third time this weekend. It's not as great as it was when it opened (doesn't that happen with everything). Yes, the basics are still good. The store is clean, large, somewhat modern, and has everything you'd normally find in a CVS-like store, plus more. The best thing about this location that I always am happy with are the prices, which fall just a bit below any other CVS store around (don't know why). If you are buying a lot of stuff, you can actually notice the difference (especially using coupons). While I will not penalize it's rating, what it lacks is music. Specifically, 2 staff members working in the Valentine's candy section were SO LOUD and talking about their other jobs and other junk. I don't care, and would prefer to NOT know. There's nothing you can do about customers being a bit loud, but really, employees! They were the only voices in the entire building. Somewhat annoying and did not create a peaceful, quiet shopping experience, which annoyed me a bit. Store is still good, and definitely the best place in the area to stop, but they still have things to work on! read more

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It was so lovely they so nice people and service was good but only is stuff their was good just some stuff was Expensive their place is like dollar tree really great place recommend going their read more

Two employees were in an isle complaining about another worker. The pharmacy is horrible, I have asked countless times for NO child proof caps and got another one today! I understand the pharmacist are overworked but if you are filling a script and it is clearly noted in the account No childproof caps then... Lines are typically long with one pharmacist and one assistant. Phones ring and ring and drive up announcements are so annoying. Good Luck! read more

Excellent customer service ! This is a very clean organized store considering the location and amount of employees that work here.

I ordered some photos from the website. When I came to pick them up, I was pleased. This was in September, 2016. In December 2016, I got an email from them, saying that they overcharged me by 16 cents. They offered me 10 free prints to make up for their mistake. I was astonished. It made me happy to know there's a company that really cares about their customers. They also offered to refund the $0.16. They've earned a long-term customer. read more