Wanted to let everyone know. I went to my doctor and he said CVS was WAY OVERCHARGING me for meds. My prescription is $160 100 pill 40mg at CVS, Walmart $27 bucks I am leaving you CVS, Thanks for bending me over all this time. read more

This CVS location has gone way down in customer service areas. I wish it was possible to give a negative numerical rating. If it were not for the 24 hour feature, this would be a location to avoid at all costs. Rude clerks who seem to think they know more than your doctor. Avoid if possible!!! read more

Totally mismanaged. In disarray all over. I have been with CVS Hayward Mission Boulevard for 5 yesrs and never had a problem. When I moved in CVS in Fremont Hub I feel like I'm dealing with a different pharmacy. Corporate honchos should fix this store ASAP. They apoear to be operating in a different system or just simply lazy people not taking down notes. I got tired of calling and talking to different people and nothing is being done with my account. It's a simpke transfer for Pete's sake and they can't get it right. So far, I spoke to six people ( in store and by phone) but to no avail. I'm fed up. read more

I will be avoiding this location from here on out, despite it being walking distance from home. They just started requiring you to leave any backpack or shopping back with a checkout clerk which, when coupled with every other complaint one might read here on Yelp, makes spending money here not worth the inconvenience. I am not prepared to surrender $3000 dollars of gear I need for work, just to buy less than $100 worth of toiletries and over the counter medication. It is already inconvenient hunting down one of the members of your understaffed store to unchain your "precious" allergy medication. It's just not worth the hassle of trying to give you money. That's who I am; someone who would like to give you a profit. I will go to a store that has the staff and security measures to treat me like a customer. read more

I took a cart out to my car to bring in some used sharps for proper recycling and the clerk came running after me. "You can't take our shopping cart out of the store." Excuse me but isn't the cart for customer's use? Then when I came back to the store they hassled me because my authorized sharp containers weren't the right size for their disposal bin. They told me to leave and come back with smaller sharp containers. I've been shopping here for over 30 years and this is the way they treat a loyal customer? Just because you are a big corporation doesn't mean you can treat your loyal customers like a thief. Someday you will discover you don't have any customers. Hopefully sooner than later. read more

Their food is expired. my cheese its were expired back in January...its May...i didnt even bother to take them back. But it bothers me that they think its okay to sell expired food... read more

CVS Pharmacy - Expired - Drugstores Near Me - FREMONT, California

Worst pharmacy I've ever been to. I didn't think it was possible for a cvs to be. As. I was wrong. Lines are crazy long no matter when you go. Everyone working there is rude. And they don't pick up their phones. I honestly don't know how this level of bad service is legal with a company that's in charge of something so life and death as medicine. I won't have my medicine tonight because after 30 minutes they still wouldn't pick up their phone. After getting my final prescriptions here that I can't wait to be transferred, I will never be shopping here again. read more

If I could rate this a 0 I would. Approached aggressively by an employee then asked multiple times if I need help I said no but he continued to treat me like I was going to steal everything in the store so I asked him to get away from me and he flipped out saying I can not talk to him like that so I told him he was being rude then he tried to turn it on me using the black card. Very unprofessional employees. 56 years old disabled and the first time I have ever been kicked out of a store. read more

Deborah in the pharmacy is an angel! She let me know my prescription was $170 and called the pharmacy to see if I could use one that was 15 miligrams less and only $20. She even took the time to call my doctor to discuss the issue. I am in a ton of pain but she definitely helped the whole situation. Even snuck a picture so you know who to go to. read more

CVS Pharmacy - Deborah the pharmacy angel - Drugstores Near Me - FREMONT, California

No courtesy, the woman in the pharmacy chatted with her friend for 10 minutes before getting to me. Eventually, once they got my rx, they THEN had to fill it (no clue why as they'd called me several hours earlier to pick it up). Pharmacist literally read the directions off of the box to me quickly and walked away. I then realized that they'd given me the wrong size (the rx had a larger size written on it, as did the sticker on the box). Waited for someone to come help me to no avail. Will be transferring my prescriptions out of here as this place is now inconvenient since regardless of how many people are here, it'll take me at least thirty minutes to get my stuff and go, and I'll be afforded no courtesy. * Updates: it's been a year, but this cvs strikes once again! I ordered my rx but didn't get in until a week later, and what did I find when I got home? I'm actually getting the pleasure of actually mixing my own medicine! I get acne cream from here and there were a few vials with some instructions on how to mix it. This isn't the first time I've picked this up, but I've never had to do it myself. This is the last time I come here, I'm transferring all of my prescriptions. read more

CVS customer service is going down fast! They now close for a hour at the prescription counter. After I waited for them to reopen for 30 minutes. They tell me they now have a computer surge and I will need to wait for another hour. The girl snarled "it's not our fault " Fix your staffing issues CVS read more

Open 24 hours, well-stocked, peaceful and empty at night, quick check-out. My boyfriend hasn't really had too many problems with the pharmacy... But then again he always picks up his prescription way later than he was told it'd be ready, which gives them ample time to prepare it. We tend to come here at odd hours of the night since not many stores are open late night for things like toothbrush, non-soda drinks, contact lens solution, etc. Being a 24 hour store, this CVS gets 4 stars for being super convenient and well-stocked. Night employees are usually also very friendly. read more

First off, let me say that I am a couponer. I like shopping at CVS because corporate policy allows shoppers to combine manufacturer coupons with CVS store coupons (from red coupon machine, some cvs.com coupons, CVS mailers). You can get some really good deals if you put in some work and research ahead of time. I shop at this CVS location at least four times a month. I consider myself a regular customer. This store is pretty clean and well-stocked, but it's a really good deal, make sure to go first thing Sunday morning, or Sunday 12am even. Otherwise, grab a rain check. The service really varies. When provided with a choice, go for the younger cashier. They are faster and more sure of themselves. The older ones (the women, especially), even if they have been working there since Longs because CVS, take FOREVER. And they are less friendly. They read the fine print on every store and manufacturer coupon. If the coupon beeps, but don't use common sense to match up the product to the coupon and push it through. They will just shrug and say, coupon doesn't work. Seriously?! Oh...maybe they are not friendly to me because they expect I will have some coupons. Which I guess is more work for them. I can go in there and have the same issue, and the older cashiers won't remember the solution but the younger ones will. Five stars to the younger cashiers. They are friendly and ask me how my day is going. They ring stuff up super fast and know how to work the checkout computer screen. They learn from all the different scenarios and apply the solutions when the issues arises. The older cashiers will just hit the buttons in the same order over and over...and get the same error message over and over...really? It didn't work the first three times...just get the manager already. The lines can get really long. Some of the managers will pitch in to help clear the line, others are just too good for that, I guess. The service of the managers varies a lot...some are downright surly (the short blonde woman). I think they must hate their job. Others are pretty nice. A lot of families shop here. I can tell by all the screaming children and screeching toddlers, who are giving me a headache. Check the expiration dates of the products. They even have a sign in the vitamins and supplements aisle asking customers to check the expiration dates before purchasing. They also have expired sunscreen sitting on the shelves. Plenty of parking available in front of the store in an uncovered lot. This CVS is open 24 hours, 365 days a year. Weekly deals end Saturday 8:59pm, not 11:59pm. So if you buy some Revlon spend $10, get $4 ECB, it won't print out if you buy it Saturday night at 9:30pm. The manager will have to manually provide you with your extra care bucks... CVS Green Leaf - this is good if you usually bring your own shopping bag...for every four times (max once per day) you use your own bag, you will earn a $1 ECB. The leaf costs $0.99 though... CVS rain checks have no expiration date. CVS extra care bucks can only be used on the account that earned them. Sign up for CVS.com and link up your extra care card. I have lost a ton of quarterly earnings because I didn't make an account on CVS.com. You have to sign up at CVS.com, link up your extra care card, and send the reward either to the card or send to printer. read more

CVS Pharmacy - Saw this outside CVS one night! - Drugstores Near Me - FREMONT, California

Very bad service!! No one picks call and they request to come back for medicine after calling them. Really pathetic !

OMG, this place looks so ratty when you enter. Could it be that the gray mini looped synthetic cheap a$$ carpet makes it look like a flatten rat? Ya think? This was a really nice Long's before it turned in to a ratty CVS store. None the less my boyfriend was able to find a cute little $.99 birthday card for his daughter after fighting our way past the Valentine's Day Cards in December.. ...and oh by the way CVS, can you get a few checkers up front so we can pay and be on our merry way please? Must admit there is always plenty of parking out front, which is a good thing...hence a second star for this rating otherwise it would be 'uno'. read more

Pharmacy is amazing; the Indian guy, the red haired lady, and Rudy Nguyen. Excellent customer service.

I came in and got meds I noticed that they were the same meds that I got two months prior I never open the package went back to get the right prescription for the right meds and I didn't want to exchange of money I just wanted the right meds I used all my money on the first meds and they wouldn't exchange them because they said they left the store understood that but I'm a teacher and we're not getting paid nothing so when I spend money like that and the mistake wasn't on me with the hospital and I brought the meds back in the package that clearly showed the way it left three minutes prior to me leaving and coming back I feel like they wouldn't treat me this way if I didn't eat at a discount and also on African-American with long hair I always get prejudge and this doesn't stop here I'm out of meds clearly show the package wasn't even tampered with I just went to the hospital so I can get different meds and brought him back and now I'm without them this is not fair I'm going to put this same message up on Google and Better Business Bureau the manager on duty was Somaya and the guy that denied me was a younger fellow that was on that shift today is December 20 2021 4:45 pm mst when I asked them was this the policy he said yes but I can ask the manager so I guess the manager felt like I wasn't worthy enough or didn't believe me because I was African-American and I had long hair without me telling her I was a teacher in Maricopa County helping kids during covid 6 during covid and trying to work and now I got to pay extra money because of not my mistake and it was up to a manager to change it and they wouldn't clearly because of everything I stated read more

CVS Pharmacy - Drugstores Near Me - FREMONT, California

Made an appointment for my 97 year old mom 2 weeks ago. Got to CVS 15 minutes before appointment and there are 12 people in line with appointments also. What the heck. If you don't have staff to take care of your appointments, DON'T ALLOW people to book an appointment. This is utterly ridiculous! They want us to stay 6 feet apart but the isle way is now full along with the waiting area. Follow your own rules!!!! read more

This review is strictly for the passport photo service. DO NOT, I repeat DO NOT go here for your passport photos. My child's photo had to be retaken multiple times before the lady felt they were good enough to be printed. Sent in my photos with passport application and it was denied due to the photos being too blurry. Fml!!! Save yourself a trip, hassle, money, and time and go somewhere else. We went here because the post office camera wasn't working. Go with Foto Express aka Niche Business Cafe. They know what they're doing! Crossing our fingers we get her passport back in time for our trip! As for CVS, I have 2 fingers for you!!! read more

Too few checkout people in the Pharmacy. I have 9 people behind me and the first two customers took 15 min to just find prescriptions and check out too slow. read more

Great customer service! The moment we walked in Megan at the registered greeted us making us feel welcomed! Austin, the store manager, made sure we found what we needed! At check out, Megan had a bit of a line and Austin jumped right in and opened the next register making everything run smoothly! Awesome team work!!! read more

CVS Pharmacy - Drugstores Near Me - FREMONT, California

Horrible, horrible pharmacy. Always long lines. I was the 10th person in line. They never can find my RX and are not motivated to find out why it's not available. I was a previous Rite Aid customer for years and never had to wait more than 10mins max to get my meds. I'm going to try Walgreen's. Maybe better service with them. read more

CVS Pharmacy - Looooong lines! - Drugstores Near Me - FREMONT, California

1. ghetto crappy store and staff 2. no ones seems to care that their store is crap 3. suckered into online photo "print and pick up" twice, I shouldve learned the first time that they cannot produce what they promise. poor quality pictures, nothing was EVER finished on time. the manager and staff were useless at helping. A clerk even made a drug reference to me since my change was $4.20. Yes I look young, I am latino. But I dont do drugs.... why do you think it is ok to use drug references with me and give me the "wink wink" ghetto only bright note is there is an older gentleman employee with a silver beard that has helped to try and fix my problems with their photo department for me. (never caught his name, becuase I was pissed both times) This guy is nice and honestly tries to fix the foul ups of his company and co-workers. this is why there are 2 stars here instead of 1 read more

The worst pharmacy in Charlottesville. Every visit to pick up a script online says it's filled go to pick it up and they say oh sorry not sure why it's not ready but you can wait 30 minutes or come back. They have terrible attitudes and just aren't helpful or friendly, avoid this place! read more

I don't know what kind of adhesive they put in some make up products, I just know they are almost impossible to remove, if we use nails they will be broken, it's difficult to remove even using knife or adhesive remover... I've never seen something like that before read more

CVS Pharmacy - Drugstores Near Me - FREMONT, California

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This CVS/Pharmacy is located inside the Fremont Hub. It has great service and friendly workers. A great plus is that it is open 24 hours! The carts are located inside the front of the store, or in the parking lot. This store doesn't have red hand baskets for customers to use, like the Newark CVS does. This store the workers use them to put stuff back. Watch out for those carts in the parking lot! read more

My twin sister and I were shopping at cvs today on vegas drive and Bobbie was amazing,so beautiful,friendly,helpful,went above and beyond thankyou so much!!!!!!!she made our day read more

The checkout clerks Kristie and Samantha are so nice and give excellent customer service! I had to come in there to print out a years worth of pictures and I had my VERY high energy 3 year old son with me. Because I had so much to print out, we were there for awhile...and getting a toddler to stay still for that long is nearly impossible! I expected to get dirty looks and judgment from them as they witnessed him running around pulling things off the shelves but instead they were so nice and understanding. They even helped me open a toy that needed a screwdriver to get out of the box so that my son could play with the toy while he was waiting for me to finish. I truly appreciate when I receive good customer service because it's so hard to find these days. Thank you Kristie and Samantha for being so kind to us! read more

This review is about the photo desk service. The gentleman was super nice and helpful on my photo order at the kiosk. He wasn't overly pushy but was knowledgeable and polite. I called this location prior to visiting yesterday and the same gentleman was very detailed with his price quote... and again, polite. Gotta love good service these days. read more

Picked up prescriptions from Pharmacy prescriptions in a pharmacy bag and two boxes of Kleenex stopped at the exit produce your receipt

Wentin today to buy some shampoo andbodyspray an the manager was very rude .When i sprayed a little body spray in my arm to see id that was the one i wanted .I don't think ahe was a real manager because of all the CVS location i have gone all managers an employee's are very kind,friendly as well as hospitable.And definitely are not as rude an disrepectful as she was .I left because i was felt humiliating an embarrassed by her rudeness.I word to the wise to customers that go in to this CVS.avoid talking to the short lady manager woth glasses she will humiliating you with rudeness an disrespectful towards her customers!Won't ever go back....... read more

The old lady very rude. I don't have a phone number with them I typed it twice and she asked me so what do you want to do. Like umm buy the product and gave me the most attitude and held up the line because of a phone number and on top just being disrespectful. I've struggled getting pregnant so I choose for once buy a test out in a store instead of ordering it. And that happens. Very rude. Don't come here. read more

First of all, I would like to say that this review does not reflect the wonderful customer service that I received from the Manager, Kristie. Kristie was very competent and helpful...and if it wasn't for her coming to rescue me from my rude cashier, Beverly, I would have just walked out of the store and gone to Walgreens instead. Beverly, you get one star (wish I could give zero) because you were sarcastic and rude to me... and your crappy attitude left a bad taste in my mouth, which is unfortunate for your store considering Rite Aid and Walgreens are near by... If you never see my family or me around your store again, now you know why! read more

The pharmacy is pretty quick and are very friendly, especially to those facing a language barrier. They actually treat people like people instead of sick insects (like some other CVSs that I've been to). This one is big, well-lit and pretty organized. We came here shortly after a visit to the Palo Alto Medical Foundation and the service was quick. Not sure about ordering prescription days in advance, but I personally had a good experience here. read more

Been in line to pick up a prescription for almost an hour. Slowest service I have ever encountered. Absolutely ridiculous! If was a necessary medication I would just skip it and go to another pharmacy. This place deserves no stars! read more

Nice clean CVS. Really polite staff. Their pharmacy is pretty well ran too. I haven't encountered a problematic visit so goooo CVS!!! Plus cute lil techies work behind the counter too. ;) read more

Ehhh this pharmacy is still better than the stupid walgreens so called drive thru pharmacy on mowry. This one is unorganized though i can tell you that fa sho. the pharmacist took like 30 whole mins just to find 2/5 of the medications. they dont communicate with each other and medications are all over the place. Could do a better job being more organized and tidier. the place seems like a mess esp where the RX on the front are... left side.. next to the fridge.. read more

CVS is the worst drug chain I have ever dealt with. If I could give them a zero, I would. We were forced to move our scripts to CVS when my domestic partner's employer health plan mandated that we use them. Historically, I used Walmart and she used Walgreens. From the get go, we had issues with their automated texts that literally hounded you when you had a script waiting. Since we live 15 miles away from the nearest CVS, we have to plan our trips when we have other business in the area. On numerous occasions, I picked up an order only to receive yet another text the next day telling me to come back for another. No proactive attempt was ever made by CVS to consolidate my monthly scripts even when I requested it. Just more repetitious texts! Between my partner and I, we have to make multiple 30 mile round trips every month unnecessarily. There have been occasions where the CVS location runs out of my meds and puts the responsibility on US to find a CVS store that has them in stock!!!!! Shouldn't they use their computer network to locate the store that stocks my meds? Don't they have runners who will perform store transfers of drugs? I don't want to deal with multiple store locations based on who has my meds in stock. This is B.S.!! In the end, it requires me to transfer certain scripts back and forth between stores. Really??? The straw that recently broke the camels back with CVS and me is when they refused to give me a refill on two meds, one of which I only use occasionally. The other, I use daily for severe L4 back pain. I had been getting these scripts (non narcotic) for months with no issue and suddenly, they refused to fill them, telling me they had to contact my doctor first. In other words, they (CVS) are a better judge of my health needs than my own personal physician. I understand a consultation, but refusing to fill scripts prescribed at therapeutic levels?? This happened on a Thursday and my doctor did not have office hours until the following Monday. I suffered through an uncomfortable weekend because of it. In closing, I loved my local Walmart pharmacy despite the fact that I dislike Walmart stores overall. They were always friendly, had low turnover and filled scripts much faster while I waited. Their re-order phone program was also far easier to use. For her part, my significant other loved her local Walgreens for similar reasons. CVS must be the low bidder for most insurance plans and their customer service and policies reflect it. Don't just take my word for it, google "CVS" and prepare for a good nights read of how customers feel about them. read more

DO Not register with the CVS Online services. If you value your privacy. If you value your well being. Do not register. Unfortunately, CVS lacks the technical expertise to maintain their site properly. Stay Away. read more

No stars!! This place is horrible! Been on hold 15 mins then called back and on hold for another 19 mins. What's going on? People that need prescriptions filled urgently can't sit around in the phone for hours! Such CRAP! read more