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    Niles Pharmacy

    3.3 (9 reviews)
    ModerateDrugstores
    Closed 9:30 am - 6:00 pm

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    2 years ago

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    3 years ago

    Great location, fast & friendly service. They utilizes text notification to let you know when your prescriptions are ready for pickup

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    2 years ago

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    Walgreens

    Walgreens

    1.5(419 reviews)
    0.4 mi
    $$

    Man! Talk about frustrating... I along with 10 others were literally in the pharmacy line for…read moresoooooo long! One person at the drive through and one and the on the store side. One gentleman has already been waiting for an out and eventually left in frustration. Attempting to remain calm and not allow this to ruin my evening I had to by something and the lady at the register... no customer service skills whatsoever! I tried to lighten the mood with chit chat and the importance for customer service and she said "good for you". Wow! If I acted like that towards guests... well, I'd be unemployed. So sad!

    Dear Walgreens Customer Service / Pharmacy Management,…read more I am writing to formally express my dissatisfaction with the customer service I received at your pharmacy location during my recent visits. On my most recent visit, I was waiting in line to pick up my prescription. When I reached the counter, I encountered a staff member who I understood to be a manager. Unfortunately, the interaction was unprofessional and unhelpful. I requested assistance in transferring my prescription so that it could be filled through Amazon Pharmacy for convenience. However, instead of assisting with a straightforward transfer process, I was told that I would need to complete a lengthy form. The staff member did not provide any supportive guidance or attempt to help facilitate the process, even though this appears to be a simple internal system action on your end. During the interaction, I also felt that the tone used toward me was disrespectful and dismissive. I was informed that there were many other customers waiting and that there was no time to assist me properly. This was said in a manner that I found sarcastic and unprofessional. I would also like to note that this is not my first visit regarding the same issue. On a previous occasion, I was informed that my medication was not fully available, and I was again required to complete additional steps myself in order to resolve the issue. Overall, the experience has been inconvenient and not patient-friendly. As a patient/customer, I expected a higher standard of service, especially when dealing with prescription medications, where efficiency and clarity are important. A simple prescription transfer request should not become a repeated and burdensome process for the customer. I respectfully request that this matter be reviewed, and that staff training be reinforced to ensure patients are treated with professionalism, respect, and appropriate assistance in the future. I would also appreciate clarification on the correct and simplest process for transferring prescriptions to another pharmacy in situations like this.

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    Walgreens - Attention Walgreens Pharmacy Customers: Pharmacy will be closed from 12:15pm-1:00pm for mandatory lunch. Thank you!

    Attention Walgreens Pharmacy Customers: Pharmacy will be closed from 12:15pm-1:00pm for mandatory lunch. Thank you!

    Walgreens - Connecting you with better healthcare!

    Connecting you with better healthcare!

    Walgreens - Only 1 window open!!!!

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    Only 1 window open!!!!

    Niles Pharmacy - drugstores - Updated August 2026

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