Although they were closed after my Urgent Care visit across the way, the pharmacy section (non-RX) had a really nice selection of pain products. I got some Lidocaine patches and Advil dual action for my back - first time in my LIFE that it "went out" on me. OMG the PAIN!!! :( This CVS is housed inside of Target - one of my favorite stores - wow - was it HUGE! Too bad I was too beat and in pain to peruse! read more

I usually wouldn't rate a CVS store, but after the most horrible possible experience at this one, I feel it necessary. The pharmacist here (who I will not name out of respect) is downright rude, unfriendly and does not follow company policies. I recently moved to Westmont. On my first visit to the pharmacy last month, I called ahead and told them what time I would be there. Upon arrival, my prescription was not ready and I had to wait 20 minutes for it when I had other things to do. This time around, yesterday, I was fine with waiting. When I walked up to the drop off window, the pharmacist instantly sighed in front of me. She didn't greet me. I said, "Hi" to her, which she barely acknowledged. I then told her I planned to run over to the Acme next door for some eggs and come back. She told me that wasn't possible (well, more like yelled), said I should have called ahead and that there would be an hour wait. At that point, I explained that CVS's company policy does not call for people having to wait an hour -- especially for a pill pack, like I was picking up. She told me she wouldn't guarantee anything and there was a whole slew of people in front of me (though no one was waiting.) After returning from Acme, I spoke with the manager on duty and then sat down in one of the waiting chairs. When the manager walked up to her, she instantly started bad-mouthing me. "What, did you get a complaint? Well. She could have called ahead!" I then walked up to her and calmly explained that I did not appreciate her treating me that way, that I understand being busy, but she is violating company policy and it's unnecessary to be so rude to a customer. I then thanked her for the warm welcome to Westmont. She said she'd fill it, looked in the computer, and almost instantly told me that they were out of the prescription. I needed it that day, so I drove through rush hour traffic to another CVS to pick it up. Couldn't she have told me from the get-go that they didn't have the pills? I have been a CVS customer for my entire life, but I can firmly say that I am transferring my business to Walgreens and I would not recommend anyone visit that pharmacy, lest they get verbally assaulted by a crabby woman who is supposed to be a professional. read more

Great to be greeted by a beautiful smile in the morning. Thanks L. Ingram!

In desperate need of an antibiotic while traveling in N.J., I went to an urgent care for a U.T.I., who forwarded a prescription to this CVS. They were busy. I realized, when we were given the medicine, that it was the one and only antibiotic I've been told not to take. We asked to speak to the pharmacist, she immediately called the clinic, and we were out, correct prescription in hand, within fifteen minutes. They were pleasant, knowledgeable and efficient. All the employees were friendly and helpful. This will be our go-to drugstore, when we're in this area. read more

I have recently visited this pharmacy and had to deal with the worst pharmacist. Her customer service was terrible. I had a problem with a script so I had to go back to the docs and have it rewritten. upon my return she said they didn't have the medication anyway. So I had to go back to the docs for them to give me a script for something comparable. My doctor called to make sure they had it in stock. Upon returning to CVS the Pharmacist told me my insurance company had a 48 hr hold before they would refill. Ok would have been nice to know before all the running around but whatever. I said I need the meds because I'm going on vacation so I said Ill pay cash. She gave me the price and then refused to sell them to me just because she could I guess. So I contacted my insurance company they lifted the 48hr hold and said I was good to get my medication. The pharmacist once again refused to give me my medication after my doctor ok'ed it and my insurance company called her and said it was ok . She is the worst person I have ever met. She at no point was helpful. I was instructed by my insurance company to go to another pharmacy, were I was happily waited on and helped. That's sad considering my pharmaceutical plan is through CVS Caremark. read more