The blond pharmacist is so nasty to customers, she gets (very) rude to people trying to talk to her. Would NOT recommend this place at all unless if you like miserable pharmacists. read more

One of the women who works here is absolutely determined that every customer MUST use the self- checkout, even when an employee is standing behind the register ready to check someone out. She has passed the point of being rude about it. I'm no longer comfortable even asking a question in that store, and she infuriated my spouse today. We'll be going to the CVS in Honesdale or the RiteAid in Hamlin from now on. I've found the employees in Honesdale to be very pleasant. read more

To put it simply ... pharmacy in Hawley PA sucks . Try Rite Aid which is much better . I switched to the one in Hawley and as well as my girlfriend and we are more than pleased. read more

I was ripped off. I needed needles for my pen injector. Only needed 3 needles. I was told they were only available in boxes of 100 for $48.00. I know they have open boxes they draw from when they give out prescriptions. The courteous thing would have been to just give me three needles, the cost is minimal to them. But they chose to charge mne $48.00 dollars for a box of 100 tips which I can get delivered to my home the next day by AMAZON for $9.87. I find CVS pharmacies to be a rippoff for everything, so I avoid patronizing them whenever possible. read more

We had a very pleasant visit to CVS in Hawley. For some reason, drugstores often have staff members who seem very grumpy and unhelpful, but at this location, we were asked what we were looking for and pointed to the right aisle by a male employee. My son was sidetracked by the toy aisle and an employee named Autumn was very kind to him, treating him like an adult customer and helping him find the prices on toys. He chose a toy that required batteries and she helped him find the cheapest set that would work. The woman running the check out counter was also very pleasant. The store was clean and organized. It was a very pleasant drugstore. read more

Believe me if I can give zero stars I would like the other Person said the people that work at the front are very nice but certain people that work in the pharmacy just act like they shouldn't be working with people they act like animals and I think they need to get their act together before they go and continue working around other people that are just going there because they need their medication and not treat them with disrespect Very disappointing this would be the last time that I will ever go in there my experience was not good and I warn everybody you will not get treated with respect. It would be really nice if whoever is in charge of these pharmacy technicians would reprimand these people and let them know that if they continue to be disrespectful and unhelpful they will get fired . Never have I worked anywhere and treated people so loud like these people do, disgusting! read more

Though the regular store is always very clean and checkout staff if usually very helpful, there are a few employees who truly make the place look bad. One of the staff, an older man possibly in his fifties or sixties was complaining about other staff members out loud next to customers, this is not the first time I have witnessed him being less than professional. The other is a woman who works behind the pharmacy counter, I have had multiple experiences with her being nasty to me and others. Instead of saying hello or something of that nature, she looks at you until you speak first, I usually wait until the person would say what can I do for you so we know they are ready to help us. I placed my credit card in the swipe machine and she said " I didn't tell you to do that yet, now you are going to have to wait because that stops the whole thing", there is a nicer way to say that. I will say that there is a fantastic gentlemen behind the pharmacy counter who is always willing and ready to help with any concern, I have also heard him use customers first names as they come in, that is customer service. He is always soft spoken and investigates any issue I have ever had with insurance or prescription issues. He has long curly hair and is the most fantastic worker in that store. I am in CVS at least 2-3 times each week because it is very convenient, I would love to see some more help in the pharmacy, there is always a long line, but the pharmacist is fantastic. read more

The pharmacy department employees are rude and make fun of customers. Better count your pills at pick up. I've been shorted on more than one occasion and they get pissed when you call them on it. I've spoken to multiple people that have had the same issues. Do yourself a favor and use Stephens in Honesdale. They treat their customers with kindness and respect plus they deliver for free! read more

While the store itself is beautiful and the staff in the front of the store is professional and VERY pleasant the PHARMACY DEPARTMENT STAFF is in need of some customer service skills. Everyone in the Pharmacy must be taking downers because they do not make you feel welcome. They all look miserable and greet you with an attitude and act like you are a bother to them. I've never seen a more miserable group of people. Ever hear of service with a smile. TRY IT!! read more

Every time I go in this store,From the front counter to the back, I find happy people. They have been eager to help and always have a smile. I don't understand the previous bad reviews. Maybe these folks didn't feel well and were cranky. Hope they feel better now. Smile!, Jane Olsen read more

Hi, I would like to know why, when I was a new customer everything was going okay with my prescriptions and now since I've been there awhile, these past few months or more have been a living hell with these pharmacy employees????????They are disrespectful, rude, unprofessional and incompetent!!!!!!!!All my prescriptions used to be filled at same time, now, thru their errors, my medicine has to be picked up at three different times.Automatic refills, problem, calling in, problem, what is wrong and why?????????When asked why, I'm told I don't know what happened or you don't know what you are talking about!!!!!!!!!!!!!!!!!Really, you know how to be nasty but you don't know how you screwed up everything???????????I need to find a courteous, professional old school pharmacy, does anyone know of one nearby??????I'm not feeling well and don't need unnecessary stress while trying to get medicines at a pharmacy!!!!!!!!!! read more