Great store friendly staff treats for my little dawg..Alwys a good experience every visit clean…read morerestroom.

The store is okay but the pharmacy is horrible. The pharmacy employees couldn't be worse. Customer…read moreservice is substandard. It used to be good back in the day but has really gone downhill.

It's the only CVS in the area. I have always enjoyed shopping at CVS when I lived in another…read morestate. The Key Largo CVS has a few employees who don't seem to want to be bothered, not even with checking your items out. I went to the pharmacy today at 8:30 (they open at 9:00). I saw the pharmacist was behind the counter and said "Excuse me?" and she responded with "WE'RE CLOSED!" I explained that I just had a quick question - my husband is sick and has a really bad dry cough. Can she please recommend something? She replied with an answer very quickly. I asked if that was the strongest one. She snapped back "Yes!" Was I supposed to wait until 9:00 just to get an answer from her? So much for a little empathy. I am considering going to the nearby Walgreens from now on. I have spent a good bit of money at CVS in the past. I don't need the substandard customer service.

Just got my Pfizer booster here. I was able to schedule online for just two hours later the same…read moreday! As of this writing, vax appointments are wide open. I arrived about a half hour early and went straight to the pharmacy counter. The pharmacist was super nice and asked if I had an appointment. I apologized for being early and he said it wasn't a problem. Gave him my driver's license, insurance card and vax card and he only needed the vax card. I waited a couple minutes and he came out and gave me the booster with absolutely no "jab." 5***** injection. Handed me my updated vax card and I received a CVS email at the same time, providing a digital copy of the booster! My entire time inside CVS was maybe 5 minutes. (You do not need to wait the 15 minutes after a booster). Absolutely 5***** pharmacy experience at this CVS! Thank you for making this so convenient and easy.

Traveling north through the Keys, I really needed some cold meds (this was one of the coldest days…read morein the Keys in recent times and had picked up a cold with a nasty cough. We spotted this Walgreen's and stopped in. Icronically, the night before, we had listened to a stand-up comic who panned Walgreen's for their lack of staffing. His routine was obviouly not based on this particular Walgreen's. The store was very well-staffed, clean, well-stocked and friendly. I'm a Wlagreen's customer back in Ohio and I wish my Walgreen's was more like this one. I found what I needed and check-out was a breeze.

June 25, 2026 To…read moreWhom It May Concern, I am writing to express my disappointment regarding the treatment I received at the Marathon Walgreens store during a return/exchange transaction. On June 23, 2026, at approximately 10:30 p.m., I purchased several items, including two hats. Before completing my purchase, I asked the cashier whether I could return the hats if my son did not like them. The cashier informed me that I could do so as long as I kept the tags attached and brought the receipt. On June 25, 2026, at approximately 10:30 a.m., I returned to the store to exchange the hats. When I greeted the cashier, Kim, with "Good morning," her response was, "I heard you." I then explained that I was there to return the hats. Kim immediately stated, "We don't accept returns." I explained that I had specifically asked about the return policy at the time of purchase and had been told that returns were accepted with the receipt and tags attached. Kim replied that she did not know who I had spoken with and repeated that the store did not accept returns. I then requested that she show me where this policy was stated in writing. At that point, Kim called the store manager. The manager informed me that an exchange could be processed. I presented my driver's license and was prepared to provide my receipt. Surprisingly, no one asked to see the receipt. As the line behind me continued to grow, I politely suggested that they assist the waiting customers while my transaction was being processed. I was told, "No, I am in the middle of it. They can wait." I was then informed that I needed to provide my passport. Since I did not have it with me, I had to return home and retrieve it. When I came back, Kim appeared confused about my middle name and last name and proceeded to enter my personal information into the computer system, including my home address. I found the request for my passport unnecessary and invasive, particularly because I had already presented a valid driver's license and was exchanging a low-cost item. The process left me feeling uncomfortable and concerned about the collection of my personal information. What should have been a simple exchange became a frustrating and unpleasant experience. I was disappointed not only by the inconsistent information regarding the return policy but also by the manner in which I was treated throughout the transaction. I respectfully request that Walgreens review this incident, clarify its identification requirements for returns and exchanges, and provide additional customer-service training to ensure customers are treated with courtesy and respect. As a result of this experience, I no longer feel comfortable shopping at the Marathon Walgreens location. Sincerely,

Brian Was Patient & Informative w/my Questions. Love The…read moreEnergy & Products. #SupportYourLocal

I realize you guys have two locations, so I'm guessing the other one is better, but I called ahead…read moretwice an hour ago, no one answered, I drove all the way here (Key Largo location) because I thought perhaps they were just busy. It's 6:30 PM on a Wednesday. Hours on the door say they're open, hours online say they're open, sign in the window says they're open... no one here. No sign on the door explaining why or when they would be back. I waited in the parking lot for 30 minutes, it's now 7:05 PM. Still no one. I just moved to the Keys and was looking for a new shop to buy from regularly. What kind of new business/location operates like this?

Pharmacy is (much) worse than the actual Marathon DMV. Also, pretty sure the drive thru is…read morepermanently closed. I may be wrong but have never been able to get service there. Have sat for 20 minutes watching staff mill around inside.

Well Probably One Of The Nicest Walgreens I've been to everything's right there…read more1. Staff is nice 2. Excellent choice of drinks 3. Prices aren't that bad 4. Service is quick 5. Lines are short and quick and the list goes on well they even have funko pop toys and the list goes on. I even earned my Glamorama badge from here

When in Key Biscayne, Key Pharmacy is the place to stop by. I went to grab a few essentials I knew…read morethey would have. The family business carries all types of things, from beauty products to medications. They have some of the most luxurious products you wouldn't expect to find. I was able to buy a couple of European products I was on the lookout for that I knew I would have to go to four or five different places to find. The owners were super sweet. Prices can be steep, but you should double check whether it is one of those luxury products, as that would explain the higher price.

Key Pharmacy is exactly the kind of staple business you expect to find in Key Biscayne. It is both…read morecharming and elegant. It has a welcoming atmosphere with knowledgeable people who care to serve their community and their healthcare needs. I had the pleasure of watching Max take pride in his community and give everyone who walked in his genuine attention as providing care. He told me how important the pharmacy is to both him and his family but also to the amazing people of Key Biscayne. Will be very glad to fulfill my pharmaceutical needs at this respectful practice.

Product itself arrived fine. The issue is the return process. I followed the return address listed…read moreon their refund policy page and the package was returned by USPS marked undeliverable. I emailed the company twice with full documentation and received no response. If you order from this company, I'd recommend screenshotting their return address before shipping anything back, and paying with a credit card so you have chargeback options if needed.

This place has all natural clean products and great options for traditional medicines. One of the…read morebest nutritional supplement shops in the upper keys. Excellent customer service !