Safety Alert: The CVS on Swan Street Methuen ma has a very large hornet's nest in the tree line…read morealong Adelaide Ave, which is CVS property. The trees are badly overgrown, and the hornets are extremely aggressive--people walking by are being chased and stung. This is dangerous for neighbors, families, children, and anyone passing through. CVS must address this immediately by removing the nest and trimming back the trees. Until then, I'd strongly caution people to avoid walking near that area for their own safety.

I recently changed pharmacies. I was a client with. Walgreens and they were unreliable and often…read morehad to order my needs after running out. They were rude too. Since switching my prescriptions over to your store at 76 Swan St. in Methuen, Massachusetts, my experience as a client who uses a lot of medication has been more than fantastic. They always seem to have my prescriptions in stock, they always get refilled on time with the automatic refill and when I go to pick them up at the drive-through, the pharmacy representative is very nice, and able to find my bag of prescriptions very quickly. It's overall a great experience to shop in this store.

Awesome service, fully satisfied, Cruz and Berny helped me with my prescription I had 3 days going…read moreback and forth with my doctor and they helped me with my prescriptions, they should receive a raise for all the hard work and dedication, they seem so dedicated to their job and they know what they are doing, definitely will be receiving all my equipment from there, great work girls!!

Have so many reasons why they couldn't fill a rx. When they stated the manufacturer is not making…read morethe product to they change vendors never called or return emails . Very very poor customer service.

We have been happy customers of Letourneau's for years, and have purchased several handicap support…read moredevices (electric wheelchairs and lift, etc) from them. While such equipment can be a boon to the handicapped, a dependence on them makes their routine failure a real emergency. Thats when the real value of a committed, top-notch local vendor like Letourneau's becomes clear. One such incident (not the first) happened this morning, motivating this review: an electric lift failed on Saturday morning of a stormy weekend, and we sent a panicy email to Letourneau's. One of their heros (Luis) responded immediatly with a quick house call, and the device was back in service bybmid morning. Its hard to put a value on this level of support, but worth thinking about when you're choosing a vendor for something you'll depend on.

The owner of the pharmacy does not live up to the values he claims his business has. There's a…read moreloss of compassion and respect for understanding the health problems of others, especially the elderly. He speaks in a condescending manner when he explains how right he is and how wrong you are to believe otherwise.

I work for a doctor's office that implements e-prescribing. I have sent the same prescription in…read moretwice for a patient. The patient keeps trying to pick up her medication and is told that it was not called in. The computer tracks the e-prescribing, so we know it was done. Finally, in desperation, we called the pharmacy and were told that we need to re-send it AGAIN. And if it doesn't show up in 10 minutes, that we would need to call back and give the prescription over the phone. She would not just take the prescription over the phone at that time, and she promptly hung up on us. Ironically (or not), the very same pharmacy made one of our 90 y/o patients come in twice, because they pulled the same stunt with her. Tsk, tsk. not very good patient care.

If I could give less stars I would. This pharmacy never has prescriptions ready on time. I can't…read moretell you how many times they've chewed up my day. Example told me the prescription will be absolutely ready by 3 o'clock. I went to the pharmacy. Turns out can anybody guess prescription was not ready then they told me 330 I came back at 4 o'clock. It still was not ready so at this point I've been out for over an hour. They then told me 15 minutes. I waited around for the 15 minutes, went back up in 30 minutes. It still was not ready. This pharmacy is a joke. They cannot even give you adequate times when a prescription may be filled. They can't even approach the appropriate time within an hour of when they tell you the fill will be ready. I will be moving my prescriptions to Walmart. Maybe they can do a better job because this pharmacy clearly is either understaffed and incapable of giving appropriate times.

Pharmacist, Hasham is the smartest pharmacist I have ever known. He is like the TV Show…read more'Cheers'...'Where everybody knows your name'.... Great on prices, insurance and knowledge. He explains everything like a true gentleman!!!

This business feels like an undiscovered gem in our community. It's an old-style soda fountain +…read moreindependent pharmacy which is truly unique! The best part is that the pharmacy staff remembers the names of its clients and takes time to discuss medications. I take my kids to the soda fountain to grab a frappe or hot chocolate a few times a month--as it is a great place for a made-to-order treat and a location where you can hang out together. Many residents of this town are frustrated by the remaining "name" pharmacy chain and their impersonal service. Worst of all, they are frequently without inventory of some of the most popular medications--which seems to make no sense! Rather than stay frustrated, we moved our prescriptions to Goldenseal. It has become our "go-to" for so many reasons including getting our prescriptions for the absolute best price! Move your prescriptions to Goldenseal. You won't regret it.

I really don't like visiting this store for a number of reasons, but I was in the area and needed…read moretwo items so rather than going back to the one in Salem, NH again as I was there yesterday, I went to the Methuen branch. I needed white socks and tshirts. All of these items are locked up in cabinets....REALLY? In Salem, there are rows of these items where I can peruse w/o glass and don't require to contact personnel in order to make a purchase. This is VERY inconvenient and what is wrong with this store? Are people stealing tshirts, socks, underwear and more? I believe that their batteries are also this way too. Finding someone to open the case was not something I wanted to do, so I just drove across the street to TARGET where I could find what I wanted and I could make the purchase on my own - the selection was less, but I was more than happy NOT to have to seek out someone with a key to make a small purchase. (Apparently the clientele between these two stores is very different or perhaps it is just the way that Walmart handles it or treats their customers - I do find it insulting that the store has to lock up things or perhaps it is just sad... :-( ) In looking at he reviews, I see that someone else has commented on items locked up tight and the hassle she had to get to the item of interest: Bad customer service experience I asked for help three times and nobody could get somebody with a key for something small I wanted in the glass cases. They made an announcement to the store and there was still nobody until one woman noticed I was waiting and went across to the store to get a set. I guess this store has a lot of mistrust with people having keys that nobody has one ---- This just stresses the fact that I will continue to visit other Walmarts if that is the store I need for an item and avoid the Methuen store if at all possible. I recall someone telling me about 20 years ago that they refused to go to this store also.

People were not helpful in this location today. They usually have everything you want, but im not…read morehappy with how things went today. They have a good selection, but the customer service is lacking

Always empty shelves and I get it that everyone is having trouble getting stuff now but this has…read morebeen for years since it switched from Rite Aid. The pharmacy team is super nice but it's slow as hell

The pharmacy is always backed up and seems short staffed. This typically means dealing with a super…read morestressed out staff, not the most pleasant experience. I see the frustration on their face, and don't know why management isn't doing anything to change this. They will lose (and likely have already lost) customers and employees. Every time I have come in the past 6 months I have been told to come back or wait one to two hours to fill a prescription. Who has that kind of time? My recommendation to anyone connecting a pharmacy to your health care, pick any other location.

I have experienced phenomenal customer service every single time I have visited. The pharmacists…read moreand techs are kind, polite, and have always taken the time to answer questions or help with any problems I have. They are sometimes very busy, but the wait goes by quick, even when there are only one or two people working. I also love getting the occasional $5 target credit that prints out with my receipt!

The worst CVS or any drugstore I've ever been to! Located in Target, they've decided one…read morepharmacist enough at any given time can do everything! Answer phone, fill rxs give 2000 vaccines to people, what the ??? This is CVS in Target Methuen Ma, 67 Pleasant Valley St. They have a sign up thay have a staffing problem, been up for months! My doctor faxed over 2 rxs on 12/20. Somehow got through on the phone, after much confusion if it was ready not ready, it was ready. Get to the store, no other customers. She was apparently filling a prescription for another client, says give her 5 minutes! I had the freaking flu with a temp of 101 and couldn't breathe, my scripts were ready, 2 inhalers because, again, I COULD NOT BREATHE, could not stop coughing. Went back on January 3, could not get anyone on the phone, find out my script isn't ready, suppose to be ready at 3:12, it was after 3:30, she was doing 3 or 4 things at once, not answering phone because I rang it for 20 minutes. It is now 3:40, only 1 client ahead of me in line, tells me she needs 10 more minutes. Oh yeah. This time I had PNEUMONIA THAT THE FLU DEVELOPED INTO AND THE RX WAS FOR AN ANTIBIOTIC! FOR THE RECORD I WAS MASKED?, OF COURSE. THIS "UNDERSTAFFING HAS BEEN GOING ON FOR NEAR 3 YEARS AND IS UNACCEPTABLE! IF YOU CAN'T STRAIGHTEN OUT THE PROBLEM, CLOSE THE HELL DOWN! I'M GOING TO RESEARCH AGENCIES TO REPORT THESE JOKERS TOO - BOARD OF REGISTRATION IN PHARMACIES FOR OPENERS!AND OTHER STATE AGENCIES AS WELL!!!!!

Absolute joke here , I have had enough of waiting in drive thru for 20 minutes everytime I go there…read more.In process of transferring presrciptions out of there.Dont waste your time Literally,Dont!

I have never met a Ruder pharmacist and staff at the pharmacy. Pharmacist (older gentleman) acts…read morelike you're bothering him if you have a simple question. Worst pharmacy and customer service. Should be a 0 star review

If I can give this pharmacy -20 stars I would the actual pharmacy is good. But the actual Pharmacy…read moreit's a joke always a mess. Literally they never answer the phone I can never speak to a live person it's ridiculous I have literally been on hold for two hours . Not cool at all totally unprofessional. Switching all my medications from this place .

Total waste of my own time, has kind of become a living hell. Have been unable to receive my covid…read moretest results, although I was informed they would be sent to me the next day. Has been over a week. Have been spoken to disrespectfully and hung up on. Extremely poor customer service.