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    CVS Pharmacy

    1.8 (12 reviews)
    Open 7:00 am - 10:00 pm
    Updated 1 month ago

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    CVS Pharmacy

    CVS Pharmacy

    2.8(13 reviews)
    1.4 mi
    $

    I work for a doctor's office that implements e-prescribing. I have sent the same prescription in…read moretwice for a patient. The patient keeps trying to pick up her medication and is told that it was not called in. The computer tracks the e-prescribing, so we know it was done. Finally, in desperation, we called the pharmacy and were told that we need to re-send it AGAIN. And if it doesn't show up in 10 minutes, that we would need to call back and give the prescription over the phone. She would not just take the prescription over the phone at that time, and she promptly hung up on us. Ironically (or not), the very same pharmacy made one of our 90 y/o patients come in twice, because they pulled the same stunt with her. Tsk, tsk. not very good patient care.

    If I could give less stars I would. This pharmacy never has prescriptions ready on time. I can't…read moretell you how many times they've chewed up my day. Example told me the prescription will be absolutely ready by 3 o'clock. I went to the pharmacy. Turns out can anybody guess prescription was not ready then they told me 330 I came back at 4 o'clock. It still was not ready so at this point I've been out for over an hour. They then told me 15 minutes. I waited around for the 15 minutes, went back up in 30 minutes. It still was not ready. This pharmacy is a joke. They cannot even give you adequate times when a prescription may be filled. They can't even approach the appropriate time within an hour of when they tell you the fill will be ready. I will be moving my prescriptions to Walmart. Maybe they can do a better job because this pharmacy clearly is either understaffed and incapable of giving appropriate times.

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    Walmart

    Walmart

    1.6(49 reviews)
    1.6 mi
    $$

    I really don't like visiting this store for a number of reasons, but I was in the area and needed…read moretwo items so rather than going back to the one in Salem, NH again as I was there yesterday, I went to the Methuen branch. I needed white socks and tshirts. All of these items are locked up in cabinets....REALLY? In Salem, there are rows of these items where I can peruse w/o glass and don't require to contact personnel in order to make a purchase. This is VERY inconvenient and what is wrong with this store? Are people stealing tshirts, socks, underwear and more? I believe that their batteries are also this way too. Finding someone to open the case was not something I wanted to do, so I just drove across the street to TARGET where I could find what I wanted and I could make the purchase on my own - the selection was less, but I was more than happy NOT to have to seek out someone with a key to make a small purchase. (Apparently the clientele between these two stores is very different or perhaps it is just the way that Walmart handles it or treats their customers - I do find it insulting that the store has to lock up things or perhaps it is just sad... :-( ) In looking at he reviews, I see that someone else has commented on items locked up tight and the hassle she had to get to the item of interest: Bad customer service experience I asked for help three times and nobody could get somebody with a key for something small I wanted in the glass cases. They made an announcement to the store and there was still nobody until one woman noticed I was waiting and went across to the store to get a set. I guess this store has a lot of mistrust with people having keys that nobody has one ---- This just stresses the fact that I will continue to visit other Walmarts if that is the store I need for an item and avoid the Methuen store if at all possible. I recall someone telling me about 20 years ago that they refused to go to this store also.

    People were not helpful in this location today. They usually have everything you want, but im not…read morehappy with how things went today. They have a good selection, but the customer service is lacking

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    CVS Pharmacy

    CVS Pharmacy

    3.0(2 reviews)
    1.6 mi

    I have experienced phenomenal customer service every single time I have visited. The pharmacists…read moreand techs are kind, polite, and have always taken the time to answer questions or help with any problems I have. They are sometimes very busy, but the wait goes by quick, even when there are only one or two people working. I also love getting the occasional $5 target credit that prints out with my receipt!

    The worst CVS or any drugstore I've ever been to! Located in Target, they've decided one…read morepharmacist enough at any given time can do everything! Answer phone, fill rxs give 2000 vaccines to people, what the ??? This is CVS in Target Methuen Ma, 67 Pleasant Valley St. They have a sign up thay have a staffing problem, been up for months! My doctor faxed over 2 rxs on 12/20. Somehow got through on the phone, after much confusion if it was ready not ready, it was ready. Get to the store, no other customers. She was apparently filling a prescription for another client, says give her 5 minutes! I had the freaking flu with a temp of 101 and couldn't breathe, my scripts were ready, 2 inhalers because, again, I COULD NOT BREATHE, could not stop coughing. Went back on January 3, could not get anyone on the phone, find out my script isn't ready, suppose to be ready at 3:12, it was after 3:30, she was doing 3 or 4 things at once, not answering phone because I rang it for 20 minutes. It is now 3:40, only 1 client ahead of me in line, tells me she needs 10 more minutes. Oh yeah. This time I had PNEUMONIA THAT THE FLU DEVELOPED INTO AND THE RX WAS FOR AN ANTIBIOTIC! FOR THE RECORD I WAS MASKED?, OF COURSE. THIS "UNDERSTAFFING HAS BEEN GOING ON FOR NEAR 3 YEARS AND IS UNACCEPTABLE! IF YOU CAN'T STRAIGHTEN OUT THE PROBLEM, CLOSE THE HELL DOWN! I'M GOING TO RESEARCH AGENCIES TO REPORT THESE JOKERS TOO - BOARD OF REGISTRATION IN PHARMACIES FOR OPENERS!AND OTHER STATE AGENCIES AS WELL!!!!!

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    CVS Pharmacy - drugstores - Updated May 2026

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