Not sure why you would tell something can be picked the day after tomorrow. Only to text and call…read moreme the next day to say it is delayed because of supply shortages. Did you not see you were out of it when I called? This happens every single time I refill a script for Ozembic. EVERY SINGLE TIME. Maybe learn what your customers are in need of on a regular basis and start having that on hand. Also we all know you're going to take a lunch break. So if you could stop telling me about it every time I call, that would be great.

All the vaccines have been good experience here. I have set up the rx for auto refill and that…read morehelps, but my insurance keeps jacking up the copay, might have to go mail order soon...

I took my mother in-law here for her flu shot. We had an…read moreappointment, but when we arrived they asked us to scan the QR code. I was glad I was there because she would have struggled with it. Even after entering her information using the QR code, it kept saying they couldn't locate her appointment. So someone eventually checked us in manually. Actual shot was super quick and the person administering it was friendly. We shop here fairly regularly and usually get good to great service. My only complaint is they have been out of my deodorant for many weeks!

Wait times in the pharmacy are way too long. There has been a line every time I've been there…read more two family members had vaccines there this fall. I was served 20 min after my appointment time. my daughter was served 30 min after her appointment time. this isn't ok for people who go to work or school. the pharmacy needs better staffing or I will be switching.

I went for one item that showed to be in stock on the app. But after I looked around and asked…read moreabout the item I was told they don't carry that product anymore. Little frustrating when things online and the store doesn't match up. However, the employee there was very helpful and efficient.

If I could give zero stars I would. First of all, every time I called the pharmacy nobody answered…read more I stayed on the line for 10 minutes both times. So then I was forced to drive to the pharmacy as their website said my prescription was ready for pickup and it wasn't. Then I was told I can't use any coupons. And the lady was really rude and didn't even look at me once. This pharmacy sucks.

In addition to picking up personal prescriptions, we were picking up something for my…read moremother-in-law. My wife, son and I stopped in to get medicine for him since he wasn't feeling well. The pharmacist, Brett, a parent himself, was very helpful in answering all our questions about best products/ingredients for which symptoms and so forth. Just as we're checking out at the front of the store, our son throws up. Jacob and Muhammad were quick to help. We felt bad leaving the entire mess for them to clean so I did what I could and they offered us gloves and plastic bags to make things easier. A kind woman (customer) also purchased him a unicorn hooded blanket since his clothes were dirty. Never before has it been so easy to answer the survey question around what made for a good visit - the sincerity of employees showing that I mattered, as another human individual beyond just a paying customer. I'm forever grateful. It's the way we show up for our loved ones that lets them know they're loved. And it's the way that Brett, Jacob, and Muhammad showed up that shows me they (and ultimately, Walgreens) cares.

They gave me someone else's prescription and then tried to gaslight me, making it somehow my…read morefault?! I could even see the person's name, address, and phone number. To make things worse, it was a controlled substance, and they didn't even ask for my ID (the bag said they had to), but they had me verify my address and phone number, like, WTF? This was the last straw for me. Every time I go, I have problems, and they are a mess and super rude. Management is no better.

Do not recommend. Came for a covid and flu test and they had me wait over 30 minutes past my…read moreappointment time before even going back there. I'm sick you should want me out of your store ASAP. Not only that but my online receipt said the visit was covered by insurance. Even with my email they made me pay $25. What's the point in having me put in my insurance information and getting that email saying it's covered by insurance when it's not. I would not have came here if I knew I had to pay.

I have been a Walgreen's Pharmacy customer for years, but this location (3700 University Avenue)…read morereally needs to have an efficiency expert in and help them REALISTICALLY ESTIMATE when prescriptions will be filled. I'm 68, and trying to get a much needed prescription for Paxlovid so I can minimize the effects of Covid, which I tested positive for yesterday. I jumped through all the hoops of having the prescription called in by an online UW Health physician. I got an acknowledgement and an estimate that it would be ready around 11 am. It's now 3:45. i just get a repeat "we are running behind... we'll contact you when it is ready." There is no way to talk to a pharmacist from the phone number they give you on the site. You just get an audio version of the "we are running behind... we will contact you when ready." What terrible service.

So lucky to have this pharmacy on Monroe St. Madison. Kind and helpful staff, I really appreciate…read morefeeling known and cared for!

I've been using Neuhauser for years... decades. Here's the deal it's got fantastic customer…read moreservice. They work really hard to provide excellent service. When you tire of the impersonal, so so service of the big box pharmacies come back to the old school experience. Bonus: Neuhauser is nestled into the wonderful Monroe Street Neighborhood... which is nostalgic for me... but provides a nice distraction if you need to wait for your Rx.

This review is specific to the pharmacy. The pharmacist and one of the female assistants are…read moreincredibly rude, complete with eye rolls. My husband had a pharmacist challenge his request for a measles vaccination RECOMMENDED BY HIS DR. Today, I was denied a vaccine because they couldn't figure out my insurance card. When I said I had just received another vaccination in a nearby Walgreens without a problem, she shrugged, saying "I guess something changed." She is at best, not good at her job and at worst, an anti-vaxxer. This doesn't seem like a great fit for a pharmacist. I will go elsewhere for my pharmacy needs.

Slowest store in the world! Employees are slow, zero workers, terrible customer service. Save…read moreyourself and find products elsewhere

As a cancer patient really recommend Delta9 for pain . i have had very painful lymphodema and…read moreneuropathy. Pain meds from the doc were not working and doing a number on digestive organs . I felt horrific on them . So when I knew I needed to see what was available I went here . Taking CBD gummies with the Delta9 to increase the freedom from pain . Community Wellness has top notch services and products . I have been a customer since they opened this location . Thank you for the huge welcome when I come in and no one stared at my kerchief over my bald head .

Great supply of products to live a healthy life style. The staff was helpful. Thank youread more

We needed a charger, so we stopped by this Walgreens. It's well-lit, though some aisles felt a bit…read morecramped with boxes around. When we found the electronics section, there were no chargers for my friend's iPhone. No big deal, she could use mine, and only needed it since she was staying longer. We ended up buying snacks and drinks instead. The location is convenient, though the selection of electronics, snacks, and drinks felt a bit limited. Overall Service: Swift and friendly at checkout.

Walgreen's Whitney Way Pharmacy (Madison,WI) manager S***a has a monstrously bad attitude towards…read morecustomers. A medical worker should have sympathy to people who need medicine because they are ill，but S***a makes it difficult to customers who merely try to get their prescriptions filled in the pharmacy. A few encounters with her and you will find that you are dealing with a mean spirited, angry person. She doesn't belong to this profession. I have decided from now on to never to visit this location.