Not sure why you would tell something can be picked the day after tomorrow. Only to text and call…read moreme the next day to say it is delayed because of supply shortages. Did you not see you were out of it when I called? This happens every single time I refill a script for Ozembic. EVERY SINGLE TIME. Maybe learn what your customers are in need of on a regular basis and start having that on hand. Also we all know you're going to take a lunch break. So if you could stop telling me about it every time I call, that would be great.

All the vaccines have been good experience here. I have set up the rx for auto refill and that…read morehelps, but my insurance keeps jacking up the copay, might have to go mail order soon...

I took my mother in-law here for her flu shot. We had an…read moreappointment, but when we arrived they asked us to scan the QR code. I was glad I was there because she would have struggled with it. Even after entering her information using the QR code, it kept saying they couldn't locate her appointment. So someone eventually checked us in manually. Actual shot was super quick and the person administering it was friendly. We shop here fairly regularly and usually get good to great service. My only complaint is they have been out of my deodorant for many weeks!

Wait times in the pharmacy are way too long. There has been a line every time I've been there…read more two family members had vaccines there this fall. I was served 20 min after my appointment time. my daughter was served 30 min after her appointment time. this isn't ok for people who go to work or school. the pharmacy needs better staffing or I will be switching.

Terrible service; looking for bag of planting soil. It was outside. I went to outdoor department…read moreand out of 3 assistants no one could tell me how to get the bag from outside so I could buy it. Got the run around and 2 assistants had trouble speaking English that they gave me their phone to translate. I'm not against other nationalities but there must be a better process for communication. Finally went to checkout and they just looked it up and charged me and told me to drive over to the pile of bags and grab one. Took almost 1 hr to get to that point.

I arrived at this Walmart to return an item that I had purchased at the east Walmart. The women at…read morethe service desk today (5/24/26) essentially accuse me of trying to return the incorrect product, said that it was too old or too dirty, I explained that I was a mechanic and that the device was not functioning. Well they said you did not even purchase it here.... Aren't all Walmart locations corporately owned? She said they're not all the same. The item was an ONN brand item, and she did not stand behind their own brain. I felt like she was accusing me of some sort of deception. She was disrespectful. I asked her for her name. She refused to give it to me, although I did see that it started with KO and there was another woman who was sitting on a chair that also covered her name tag what a horrible experience on the west side of Madison I am sorry for those who have to deal with these kind of people.

Drab looking. Unfriendly staff. Trash on the ground in front of building. Very unkempt and dismal.read more

FITHY women's bathroom. It's was dirty the last couple of years, and I thought about switching…read morepharmacies. But the staff at Whitney Way in the pharmacy and at the store are so good that I stayed. However, yesterday I went into the bathroom. Not only did it have the grime from the last time I was there, but it was absolutely filthy with bodily fluids and more. Please please clean the bathrom. Scrub the thick layer of grime. You can't fully blame the customers. Make it clean and customers are more apt to respect the space and be cleaner themselves. It needs to be tended to. Come on -- gas stations are cleaner than this store that dispenses medicine, where people get shots. BAD.

The amount of things behind a lock and key should be criminal. I immediately left the store once I…read moresaw that not only the simple SHAMPOO bottle I wanted was locked but also that there were no employees in sight to help me except the clearly busy cashier. Not the employees fault but seems to be some kind of upper management issue. I get it, there is a theft problem in a lot of locations but dang does it take away the convience part of convience store! Never going here again.

If you have an Adderall prescription, do NOT use this place. I have no idea why I'm still even…read morebothering, but I have been attempting to get my Adderall prescription refilled here for years. Literally every single month, without fail, it is extremely problematic. If my doctor calls the prescription in so much as a day early, they will simply not fill it, at all, saying that they aren't allowed to fill it ahead of time, but then they will never actually fill it even on the date it is due. If I call it in after the due date, they will still never fill it, and always based upon some new and completely random reason. It's gotten to the point where I have to call literally on the day of, and only then will they MAYBE fill it. Yesterday, my prescription was due, and I had my doctor call in for a refill. There was a note on my file, however, literally from August 2021, that said not to fill it until 25 August, 2021. So some brainiac there decided that the note REALLY meant August 25, 2022, and they decided to just not fill my prescription based upon this insanely illogical assumption. I seriously do not know who ties these people's shoes for them in the morning. But I think I've figured it out! During one of so many episodes, my prescription just got "lost." So I think what is happening is that they will do anything they possibly can to mess up your Adderall order so that they can basically gank it for themselves at some point. I think that's what's going on because literally every single month for years and years on end, it's always been a problem. My guess is that they're trying to make Adderall prescriptions fall through the cracks so that they can walk out with it themselves, which has happened before as I just mentioned. These people are unbelievably shady. In fact, I would probably avoid using them for ANY prescription at all because they just don't seem to be playing with a full deck on any level, nor do they seem particularly honest.

We had a prescription to pick up and a line at these places is expected.. however we waited for…read moreover an hour out in our car in line, got to the window and they told us to come inside and my girlfriend is still waiting, in line again. We have been here for over two hours now. Ridiculous to say the least. F*** this place, go out of business if you cant hand someone a prescription within 2 hours.

Like most Walgreens locations, the Verona store is either understaffed or just plain slow! My…read morephysicians office left a message for a prescription refill at 10am, and when I called 3 hours later to confirm receipt, they said they had not received anything. I called my doctor back and was told that a message was left with the Verona Walgreens, and the doctor called the prescription in AGAIN. It is now nearly 4PM, and it took 15 minutes to find out if they were filling the prescription. Finally, they are, but there is no reason why a prescription refill should be SO-O-O-O difficult! I long for the days when we got our prescriptions at Target. We never had these problems. Unfortunately, our insurance will not allow us to use Target anymore and we are stuck with Walgreens. If I could move my prescriptions somewhere else, I would jump at the opportunity!

They're in the clinic so that's a 5 star…read more I hate the wait. That's 2 stars. Love the mail service even if YOU"RE OUT OF TOWN!!!! 5++++ stars. Service: egh, it's ok. Nothing to write home about. 5 stars for the NO CRACK HAND CREAM, BODY LOTION, NIGHT LOTION but 2 stars for the cost. 3.5 stars for the Pharm answering questions. Service folks will call back to confirm things and I'm loyal because I like what I get from them. Can pick up at any Dean. No extra costs for mailing prescrip.

I'm no longer a customer of this Target due to such slow drive up service and getting rotten food…read moreevery other purchase. I have waited 15 minutes for a drive up, even when I press the "on my way" button. The employee pushing the carts is usually super nice, but the manager should be offering people something for how long they wait. They also bring out one order at a time, it's a huge waste of employee time and energy. We once went and one of us went in to grab something while the other waited in pickup and he was able to buy 3 things from grocery and the drive up order wasn't out by the time he got back! Another 10 minutes -- we went in to get the order ourselves. Last night I went to returns, and 6 employees walked by and around me, the manager came up to two other employees and not one of them helped me until someone brought keys to the customer in front of me.

The drive up service is slow here as they fill orders at a dreadful pace. I went in and spent 5x…read moremore. Alas, the cashier saves this place as the service is worth it from the floor. Limited selection of items/choices on the floor. Grocery section isn't limited. Location made other stores build nearby. I always forget there's a hyvee grocery next door.