Very cheap paper items toliet paper paper towels trash bags weekly specials and cheap cigarettesread more

Always a wait. Sometimes for days. I have never been to a pharmacy as backlogged as this one…read more Always out of medicines, but the wait time is terrible.

Got to the drive through at 615 (pharmacy is open until 8) and the gate was down on the window,…read morehowever the automated voice said "we'll be right with you." Sat there for 15 minutes with no acknowledgment and plenty of cars behind me. Finally gave up, went inside and got my prescriptions. I asked the kid who rang me up why they had the drive through closed an hour and a half before closing with no note on the window or any indication that they weren't servicing customers through the drive through. Response: "we only have two people here." That doesn't explain why they can't put a note in the window saying drive through is closed and doesn't assist disabled customers who utilize the drive through rather than deal with going inside. As someone who works in healthcare, I get that we're all overworked and underpaid but going against company policy and closing a service without giving some indication that people will need to go inside is both inconsiderate and irresponsible. While I doubt this review will cause any change or result in a response from management, one can only hope they get their act together.

I get so frustrated with CVS, a pharmacy that I am forced to use because it is dictated by my…read morehealth insurance. We have a family member on a controlled substance, which can create an understandable delay in monthly prescription fulfillment. However, no matter what I do to facilitate the filling of this prescription, including multiple calls between the pharmacy and the doctor's office starting as soon as the prescription can be refilled, there is a problem. Every month. These snafus have left us in gaps without medication. On the other hand, the robo calls from CVS for prescriptions that can be--and purposely haven't been--put on auto refill are incessant. Multiple calls a day, incessant. And these prescriptions are filled even when asked not to be. This has resulted in accidental pick-ups of prescriptions that are no longer being used (and of course could not be returned). (The fault for picking up unnecessary prescriptions is ours, of course, for not checking/miscommunication between family members/etc., but it is beyond frustrating when I have requested prescriptions to be cancelled or not automatically refilled.) I'm going to try using another location, but I think the flaws like the robocalling and pushing auto refills are company-wide. This location worked for us because it is located close to one of our work locations and is not in a strip mall, making it easy to access at rush hour, but there has to be a location that is somewhat better. And there is a pharmacist who is rude and unpleasant when picking up the afore mentioned controlled medication. Like I said, I understand the requisite control and protocol, but the politesse and customer service is lacking. I am just so fed up with constant hassle that has very real effects because of delay in medication fulfillment, regardless of my efforts and the efforts of our doctor's office to facilitate the transaction.

This is my preferred pharmacy for both myself and my family. While I can only speak to the pharmacy…read moreside, I've consistently had great experiences here. The staff is always friendly, knowledgeable, and willing to help with any questions or concerns. I personally prefer going inside rather than using the drive-thru, as I find it tends to be a bit quicker. One thing I really appreciate is the self-service kiosks for prescription pickup. With multiple customers able to check in at the same time, the process feels much more efficient and helps reduce wait times. It's a small detail, but it makes a routine errand much more pleasant.

Have not had any issues...as of yet. Customer service is so-so. parking lot was cleaned. Bathrooms…read morewere decent but definitely could've been cleaner.

The reviews don't lie this pharmacy is a total mess. My sent in the form three times and they…read more three times they told me they didn't receive them took them a week to finally say they got the form and then when I get my prescription filled for the last three still haven't filled it. I complaint with Walgreens corporate waste of time three weeks now I'm a diabetic immunocompromised. Patient don't have my medication so I was able to get it from my doctor's office. I couldn't recommend this office even if you were the last living person on the planet they all have the IQ of a softboiled egg and this place should be shut down.

This pharmacy is a total mess. It takes an average of 3 trips to the store to pick-up…read moreprescriptions. I've told them a 100 times I have no insurance and every single time my prescriptions are not being filed even though last year there was no problem. Staff is always new and cluless.I am left in horrible pain while my requests are ignored. I'm done. Don't bother with Walgreens they could care less.

I came here at 9:50 on Wednesday Feb 4th, and the doors were locked. They still had 2 people…read moreshopping in the store and the Black woman with a low ponytail and White male with Dark hair both look at the door and just hid off to the side instead of letting us in when it was still TEN MINUTES until closing. Just super frustrating because I forgot to grab contact solution & just needed to run in and grab some & there were other people in there shopping.......

I am talking about the CVS @ 13800 Hull Street, 23112! Incredibly frustrating! I called the store…read moremultiple times trying to get to the pharmacy counter to ask if they could deliver my heart medication as I am not currently up to going out. The first time, I got that impossibly STUPID ROBOT who would not answer any questions, only insisted on the dumbest questions such as did I want the Instant Clinic. No. If I did, I would ask. I know I have a filled prescription. I didn't need the Robot to tell me I did or I didn't. When asked, I gave my birthdate, since I was not given a choice and it couldn't even get that right. I kept asking for a "person", the pharmacy, a clerk, a customer service representative. NONE OF WHICH DID I GET. I asked if they could deliver and there was no intelligent response to that. What is so hard about "yes" or "no". I then tried to look up the corporate number to see if there was an intelligent being there and somehow, I found myself talking to the CVS at the intersection of Centralia and Ironbridge and that person (it was a person) was dumbfounded to think I thought that I had been talking to the 13800 Hull Street Road store. I know what store I called (it was the same one that had been calling me on Hull Street to tell me that my prescription was ready per Robot.) However, I took their direction and called Hull Street again several times always with the same result of NOTHING ACCOMPLISHED until I decided to ask for the front store and once that phone got answered and I told the person to please tell the pharmacy to call me or pass on the message that I was trying to speak to them I was told, "Oh, I can't" but that dear clerk did ring the pharmacy. Finally someone in the pharmacy answered the phone and yes CVS could deliver, but only after I clicked the link they would send me, and she did. Because, the catch is: they have to ALREADY have my charge card on file. Well, by that time, I could NOT remember the password on the charge card and so NOTHING HAPPENED. YOU KNOW WHAT, WALMART DELIVERS AND THEY ALREADY KNOW ME AND MY CHARGE CARD. SO THAT IS WHERE THE PRESCRIPTIONS WILL GO FROM NOW ON. Dream on CVS. Some/most of the staff in that store are very nice and have tried to accommodate me. BUT THAT ROBOT IS DRIVING PEOPLE AWAY AND YELP SHOULD FORWARD THIS TO CORPORATE CVS. Thank you Carol Conz 14500 Ashbrook Parkway, Chesterfield 23832

"In Virginia, any adult or child who desires immunity against hepatitis A is eligible to receive…read morethe vaccine." Yet they cancelled my appointment to receive this citing "eligibility". I am a wildlife technician and it is an occupational hazard, putting me in a high risk group, yet I was denied healthcare, despite insurance coverage and relevance. Thanks for the notification at 5 am, hours before my appointment. Ridiculous

Horrible cvs Prescriptions never ready and forget them ever letting go you use the bathrooms as…read morethey have them all locked for no one to be able to use while you wait on prescription that should have been ready hours prior

Most of the time going to a drug store is like waiting forever…read more Yesterday was the exception at CVS in Moseley. I was wanting to print a family picture from my iPhone. I asked a nice lady for help. Her name was Jennifer and approaching the end of her shift. But she took the time to help complete the task with a smile. Customer service has returned and it was a delight interacting with Jennifer. While I'm at it, I find the pharmacy at this location to be more responsive and professional than most. thank you

I had a prescription filled and asked if there was a cheaper alternative and was told no. I found a…read morecoupon and called the pharmacy and they said to return for a refund. I drove back to the pharmacy and the cashier said I needed my receipt and they couldn't use my credit card that I used to purchase the prescription. I told them I would go back home to retrieve the receipt. I left and went straight home and came straight back. I returned to CVS at 8:10Pm and was told the pharmacy closed at 8. I was never told they were closing and they were rude when I asked why they had not told me they were closing. I am very disappointed in the customer service as they did not attempt to assist me with alternative options for discounts and not informing me that they were closing in 20 minutes. I would give a zero star if possible.