A pleasant and wonderful 5 glowing STARS for: 1) Their stellar and just so aware, efficient, proactive and kind employee Karmjeet who was cashiering at 3:15 pm on a Saturday afternoon. She went through the line effortlessly - smiling and thanking everyone. CVS - if you are reading this - give her a BIIIIIIIG raise! Most of your Long Island stores have angry, we don't care and not too good employees, imho and experience in the last 4 years! 2) a clean I mean immaculate store. 3) Well stocked food section( rare to find) with really good deals. 4) Very well laid out store. 5) Easy in and out and 3 way access to the parking lot ( no littering, no garbage) from Hillside Ave. read more

They always have what I am looking for If I need help they have employees that are ready and willing to help you They have excellent value If you shop there you get discounts in your next purchase on your receipt, all the time I often pay 40% off I get my meds there as well If my insurance does not cover they search different coupons that lower the prices by as much as $70 read more

CVS is dirty inside and outside. The pharmacy is always backlogged. I called the pharmacy to make sure my mom's prescription was ready. They confirmed they were ready for pick up. Today, the drive through assistant had me wait 15 only to tell me they would need another 15 minutes to complete my prescription. Terrible service read more

pharmacist Binu was excellent, we received our immunization today. She was very pleasant and we walked in but we didn't have to wait , with in 20-25 minutes we are able to leave the pharmacy. read more

Not every experience at any store 100% great, and I don't always have a good experience at this store but today, at this CVS, my experience was amazing. I needed an antibiotic and went to an Urgent Care. After I was prescribed the antibiotic I didn't see it show up on my app. I called the Urgent Care and they told me they sent it over twice. Gave it over an hour and a half since being prescribed to go up to the pharmacy and see what was going on. Went to the consulting line after confirming my prescription wasn't even sent over and spoke to Diana. I have met Diana many times and have always had a pleasant experience (taking into account that she is being run around that pharmacy a lot). Today she went above and beyond and called the Urgent Care and took the prescription right over the phone. It was done and ready in 5 minutes! read more

Terrible pharmacy. Lunch is at 1:30pm and they're taking costumers even after and letting people in the line and then they start screaming to come back at 2pm. Who do these people think they are. Order your medicine somewhere else. These people suck so bad. read more

Easy prescription pickup once texted it's ready! Helpful staff! Clean store and great service

They never answer their phone when you call the pharmacy, slow drive through, rude pharmacy, better to go to Walgreens. This is the worst cvs on hillside. read more

For any of my fellow asthma folks out there, there's no worse feeling then when you need your inhaler and either can't find it or it's running very low. I've learned over the years the best cure for that is prevention so I anytime my emergency inhaler or my daily inhaler approaches the half-way point, I'm on the phone with my doctor trying to get a new prescription ready. This CVS has been my go-to pharmacy as when I need to pick something up, I usually go early right before I go to the gym. Sure there's often a line later in the day but that's to be expected, so just plan accordingly and remember that everyone is there for the same reason you are, and no one actually enjoys being on line. On Sunday morning I realized my daily inhaler was well below 50%, actually closer to 5% (C'mon Jared!) so I phoned my doc and went through the drive-through. I must have timed it perfectly because it was ready in two minutes. I was tempted to visit the Tbell drive-thru next fir a quick cheesy gordita crunch (after reading a great review from a fellow Elite yesterday) but decided to go straight to the gym instead. read more

CVS Pharmacy - Drugstores Near Me - NEW HYDE PARK, New York

Everyone is very pleasant and ready to help. This is my go to CVS. Pharmacists will go above and beyond to make sure every customer understands how and when to take the prescribed medications. Definitely recommend! read more

Convenience store? I don't think it is very convenient for those that need assistance getting around. Why can't you ever find a shopping cart here? If you go in with a cane to get around it is difficult to handle a hand basket and a cane and retrieve what you need from a shelf. How about you become truly convenient and get some shopping carts and while you're at it clear the aisles a bit so people in wheelchairs can get through them. I'm not saying everything about this place is a problem. The staff in the pharmacy are always very helpful and friendly. read more

This pharmacy is incompetent. Whenever the doctor changes the dose, they will not fill it with the new dose. They need to verify a change was made and they do not update the computer system properly so on the next renewal, they revert back to the wrong dosage for refill. Furthermore, they are out of stock on a few medications so there's always a day or two delay on getting the prescription filled. Lastly, they do not pick up on phone calls. I once called on two separate days with a hold time over 1/2 hour until I hung up. I then called the front store to speak with someone and the same thing happened. No one answered the phone. The store is not well stocked and everything is under lock and key. We know why but that discourages browsing and buying. After being a customer for over 20 years I have noticed a terrible downturn in customer service. I am taking my business elsewhere. read more

I have been coming to this CVS for many years and it has gotten a lot better than it used to be. They improved on having sale items in stock which is very important to me. Also I had noticed over the years that when the line gets long they call for help off the floor to open registers to get the line moving. Another great improvement. I find the staff very friendly, efficient and always willing to help you. I f there is an item not on the shelf they will go in the back to see if it's in stock. Also they have great sales and with their promotions and coupons you can save a lot of money. This helps so I'll have extra funds to go out to restaurants to enjoy the food and atmosphere and conduct reviews. For all this they get 5 Stars. read more

First I will say that this is not a review of the people that work here. I only needed to get a booster shot here. But I have never been to a CVS as disgustingly dirty and Ill kept. The floors looked never vacuumed and the shelves were grimy and dusty. I wouldn't buy anything here. It is a shame because I just moved here and wanted to transfer my prescriptions to this cvs. Nope. read more

I have been on hold for an hour and 18 minutes to speak with a pharmacist. This is unacceptable. If they can't answer the phone, then they shouldn't offer this option. They've lost my business. read more

It was our first visit to this NHP location. We went in booster shots. We waited 20 min. past our appointment even though there was no one at the pharmacy when we arrived. I am writing this more for the female staff who has to use the very dirty unsanitary bathroom on a daily basis. This bathroom room was so grimy it reminded me of an old gas station. The germy grime in the toilet & the sink would can only be at that level if it hasn't been cleaned in days. The floor was littered with hair & paper. I hope management would pick up the slack & provide a clean bathroom for their employees. I still appreciate the fact that there was a facility. read more

This CVS location is extremely convenient. I recently started using this pharmacy, (instead of using a mail order pharmacy), and every time that I pick up my prescriptions...it's been a problem. Apparently ... the staff created "multiple profiles" for me, and every time I come in to pick up my Rx.. they always have a hard time locating my account.. Then when they finally find my profile.. they have to open my Rx ...and recount the pills again ....while I wait because of the profile issues that no one cares enough to resolve.. It's a shame... because the location is really convenient... the price is right... but its inconvenience of waiting for them to try to locate me in their system every month is annoying. read more

I would have given a zero if not for the kind lady at the register. l made a store pickup order online today for La Roche Posay 10% Pure Niacinamide Serum ($39.99). I used my 40% coupon, and $10+ of cash rewards accumulated in my account. After I picked up my order and returned home, I found that I was given the wrong item - La Roche Posay Moisturizer ($20). I brought the item back for an exchange. It turned out the serum was out of stock and in fact, the staff was aware of it while packing it. Staff informed the store manager (staff showed me the text messages that they had) and asked if they should cancel the order, but the manager advised her to keep the order. It is totally irresponsible and dishonestly. Store manager decided to "CHEAT" on the customer by giving an item that is half of the price of the original item. I bet he/she hoped the customer would just keep an unwanted item and not returning it?! It wasted my whole hour making another trip to the store, dealing with the issue and not receiving the item I purchased! I was also told that I was not the only customer who is experiencing this treatment. The store manager had done the same for other orders that were out-of-stock but he/she would advise the staff just pack something else. I will never go back there. I advise everyone not to use store-pickup purchase here, go to another location or just do a store purchase yourself. read more

My place to go. Pharmacy is great and very knowledgeable. But what more can I say it's a cvs. Ok soooo the pharmacy is lagging lately! Takes them hours to fill a prescription. And sometimes they don't have a prescription and you have to wait. BUT they're extremely knowledgeable. CVS needs to hire more pharmacists there read more

CVS at 310 Hillside Avenue New Hyde Park NY I can honestly say that they are the worst pharmacy I've ever dealt with. I was forced to use them bc they put my local pharmacy out of business. I get text messages that are incorrect. Like being told my meds are ready, and when I call I'm told they're not ready. I have a number of chronic serious conditions. I cannot be without my meds. But calling them means a 15 minute wait until I can speak to the most unfriendly pharmacist, who cannot answer my simple questions and then sounds annoyed and she hangs up the phone before I finish. THE WORST CONSUMER SERVICE of any pharmacy. My wife has gone to pick-up my meds. She said the lines are extremely long and slow. They have a number of cash registers, but only one pharmacist! We are looking into other pharmacies in our area. Dealing with CVS is so frustrating and unfriendly. So needless to say; I CANNOT RECOMMEND CVS STORE 3104. I HAVE NOT HAD ONE GOOD EXPERIENCE. EVERY MONTH IT'S ANOTHER ISSUE. WITHOUT MY MEDS MY NERVOUS SYSTEM GOES BESERK AND I HAVE EXCRUCIATING PAIN! BEFORE CVS I ALWAYS GOT MY MEDS ON TIME. NOW IT'S HIT OR MISS. read more

I had to take the time tonight to say what a dedicated and really caring pharmacist Diana from CVS at 310 Hillside Ave NHP NY is. My husband and I have been using this Pharmacy for years. I'm not going to lie and say we switched a few times because we just felt like we didn't matter, but, I am on some medications that if taken incorrectly or interacted with other meds could be fatal. My Dr. Had increased the dosage if one of my meds and my husband went to pick it up through the drive thru mind you, and Diana made a point of coming to the window to advise my husband that I should only take 1 and not 2 doses because it had been increased. This is not the first time Diana has exceeded my expectations. She took the time out of her extremely busy day to call me and educate me about different interactions with different drugs. I don't care how long I have to wait In line. This type of customer service is invaluable! Thank you Diana! Anne Harrington read more

This is literally the worst CVS , I used to go to rite aid for my Pharmacy needs and they we amazing efficient and diligent. They never answer the phones and when you come there is always a tremendous wait time with irate , frustrated clients. The bathrooms reflect their respect for clients. This sink looks like it has never had a wash! read more

CVS Pharmacy - Dirty bathrooms at CVS New Hyde Park. - Drugstores Near Me - NEW HYDE PARK, New York

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I tried to get my medication but somehow the system was down so they told me every single doctor who sent in a prescription after 3 pm yesterday did not have their messages go through. Mind you this is a lot of doctors. So my doctor sent a message three times to CVS, and never did they receive anything and now I'm two days off my antibiotics. My condition is getting worse and CVS does not have any sense of urgency whatsoever. Very irritating. read more

The store just had a remodel so it's really nice and fresh and clean....but very show check out. Store is busy and only a few employees to check you out. No self service check out lanes in this store. read more

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This 24-hour jumpoff across from the Stop & Shop lot completes the incomprehensible triumvirate that is the drugstore Bermuda Triangle: Rite Aid buttressed by (this) CVS complemented by Walgreens. The store is side-facing but virtuous, packed to the brim with estrogen on line and testosterone behind the counter (reference Exhibit A). There's a winter-friendly steam machine at one point along the counter (Exhibit B) and the corporate nicety incited by the alarm: "Please return to the register so that we may complete your transaction" was semi-endearing, even if it didn't work. And just when I get so lonesome I can't speak I see some flowers on [H]illside Like a wall of new TVs Ya they go wild read more

CVS Pharmacy - B - Drugstores Near Me - NEW HYDE PARK, New York

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Terrible- the pharmacy is so slow. I was the first on one on line when they opened, they didn't have my refills ready. They said wait 10min, 35 min later still waiting. The place opened late by a few min, it's just not very professionals and not well staffed for a very busy pharmacy. Half the time I never want to come in cause the line is so long. Since I'm here I wanted to pick up everything but the wait.... read more

This Pharmacy needs to hire more Pharmacists, there's never anyone to help at Drive Thru, and I waited so long before someone helped me. No wonder why there's always a long line. Other than that, the Pharmacy is okay, everything is usually neat in the store. read more

I just really want to thank all of the staff at this location for showing up to help keep this store open for the neighborhood during this crisis! The pharmacy and regular staff have been understaffed and under-appreciated for far too long! I just want to offer my appreciation to those who keep showing up to work and providing the best service that they can under these circumstances. read more

Greatest thing is the drive thru pharmacy pick up!! It's a convenient way to shop. The staff is prompt and courteous.

This place is decent. I come for late night stuff when everything else is closed because its 24/7. I wish all cvs pharmacies were 24/7. This place is pretty clean and has a lot of merchandise. However, there is this cashier that works there and she always look miserable! Shes always there at night. read more

Pharmacy = 2 stars. This pharmacy isn't as good as it used to be. I used to have such great experiences here but I think they're short-staffed now. Wait times at the drive-thru window have been ridiculous the last few times I used it. In the past the pharmacy person would very nicely offer to call my doctor for refills when I ran out, but last time the employee seemed annoyed when I called and asked her to contact my doctor (she didn't offer). Store = 4 stars. That hasn't changed since my last review. It's a good store. They have a good selection of stuff and the cashiers have always been pleasant. read more

My prescription took 3days to be ready then was told drive up was closed. Told to wait on line outside of store which was 3hours long. Ordered delivery and was told 2days,it is now 4 days still no delivery and they will not answer phone. I am 78 and cannot stand in line out on the street during the corona virus read more

Horrible horrible if I didn't have to come here I wouldn't . People can't speak or understand English they tell u one thing and it is something else read more

I'm sorry, I truly hate to nit-pick, but after continued issues at this CVS location re: availability of weekly circulars, I feel the need to continue to express my disappointment. I continue to shop at this CVS location since I have no issues with their employees, availability of items, or good prices. However, absolutely nothing has changed...every time I walk in, the rack in front which is designed to hold circulars is completely bare, and as usual I have to go to the counter to beg for one that is kept in the vault (in most cases, I spare myself the aggravation and just bring one from home). My urge to update my review came on Thanksgiving Day: On Thursday I decided to do an early morning run to CVS to pick up some of the Black Friday deals that went on sale starting that morning (had seen online circular for their Black Friday deals). So at 7:30 am (on a holiday when barely anyone is out), I stroll into CVS and of course the circular rack is empty...no surprises there. As I face the front counter (store was empty), I saw employee engaged in reviewing the Black Friday ad. I asked if I could get a copy, and he gave me copy he was holding...he went on to say that this was the only copy he had. As a tear came to his eye, I assured him that I would return it back to him when I finished shopping. Of course I had to throw in my "Wow, they never give you guys enough circulars" comment, and his response was, "We only get a limited amount". Limited amount?? Dude, it is 07:30 in the morning on the day the sale starts...it is a holiday and no one is in the store. You mean to tell me that an hour after sunrise you have only 1 circular left on the day the sale starts?? Wow. My main frustration is that there are 2 competing pharmacies right across the street in walking distance (Walgreens & Rite Aid), both of which have tons of weekly circulars upon your arrival. I honestly do not comprehend why CVS is having such a tough time providing this to their shoppers. read more

the pharmacy manager is rude and refused to give me a flu shot because they had to fill prescriptions. she told me it was an hour wait with literally no customers at the counter. she also wasn't wearing a mask which is concerning considering she handles people's medications and supposedly administers vaccines read more

This store has a serious customer relations problem and has had it for years. The employees and managers are not friendly and mostly look and act like they are miserable. Today I went to buy Nexium which is locked up on a shelf near the back of the store. I asked the cashier who was not busy when I walked in to assist me in getting it. He walked over with me and I told him which one I wanted and he retrieved it but then said he would hold it behind the counter instead of just handing it to me. I guess they lock this item up because some people might take a bunch of them without paying but this clerk presumed that it was a risk to hand me an item that would cost me $11.99. That kind of interaction made me feel he thought I was a likely thief who couldn't be trusted to be handed an item costing a few bucks. read more

Why does the web say the pharmacy is open 24/7 but when I call at night, it's closed?? :( Other than that, I have no problems read more

I wouldn't even give this place one star. I ordered a picture frame and a photo online that was supposed to be made the same day. I ordered this at 10 AM and was told it would be ready by 2PM. I called to just make sure everything was being done, because I understand things happen. I call and get put on hold to then get disconnected. I call again and talk to someone else who explains that who is in charge of doing photos is not there today and my order will not be processed until the next day. Being that I needed the order today I just wanted to cancel the order, since now I don't have time to wait for the order to be completed by someone else now at 1PM. I then get disconnected or hung up on again... so I called again and asked to speak to a manager which happened to be the first person I talked to. She answers the phone starting with- Listen we didn't see that your order was placed until 12 PM... She didn't even ask who I was to know I was the same customer. ALL I WANTED TO DO WAS CANCEL THE ORDER and she was saying how I was never disconnected the first time... trying to make up excuses when I truly didn't care and just wanted my money back. She wouldn't let me talk and kept interrupting me. I addressed how she was speaking poorly to me when I wasn't even trying to cause trouble, but to just make sure my order was canceled for a service I would not be receiving. The fact that she said I didn't call her twice but yelled at the guy while I was speaking in the background saying she says you hung up on her twice is so pathetic. If she just listened to me and didn't come out of the cage like a wild animal from the start that whole conversation would have gone a whole lot faster. I think she thought I was trying to complain that my order wasn't being processed or that I was mad I wasn't notified but I was truly just trying to cancel my order and if she would have just shut her mouth for 5 seconds and listened she would have understood. read more

Not bad when you need last minute small items. The place has a parking lot that is oddly shaped and can fill up quickly once the 9 to 5 people get off work. The store is 24 hours which can be convenient. The pharmacy is generally 6 am to 10 pm. Deals can be hit or miss. read more

Hire more people in the pharmacy or learn to do ur job more efficiently! There is no need for this ridiculous wait.