This Pharmacy is the WORST! pharmacy I've ever dealt with!!!! The are ignorant rude and nasty to…read morecustomers.. one pharmacist says one thing then another says something else no one knows what they are doing & they try to make it as difficult as possible to full prescriptions esp if it's a script 1 or 2. I HIGHLY suggest you don't go there. I'm putting in a complaint with the state & have already contacted local state rep on the unprofessionalism. If they hate their job they should quit!

I miss the CVS on Charlotte St Pottstown Pa They were the…read morebest (kind and friendly) Been to one on High St now a few times since other has closed down I'm older and I have trouble seeing the print on the card reader and when I asked a question about it the pharmacy cashier girl responded very rudely. I was taken by surprise. Perhaps she didn't intend to sound so rude but the tone she used made it very rude. My husband even heard how she spoke and he left the front staff know that she was rude to me. I'm considering never going inside again. Her name was Sara according to my receipt. Please train these employees to show kindness What they do is not just a job but a profession. We sometimes look to others for assistance and being older myself and a lot of older folk use this pharmacy now more then ever

The good - close to my home. Friendly people. The bad -…read moremistakes and more mistakes with my c pap supplies. Wrong timing, wrong size supply. I am really tired of going back several times because of their mistakes.

If I could give zero stars I would. Every single time I go to get my medicines there is an issue…read more Literally every single time. I have been extremely patient up until today experience. They have the most unprofessional staff at the Pottstown facility. Greg the pharmacist was extremely short with me and yelled at me in front of other customers. Then Bonnie started yelling too using profanities. I asked her if she treats all her patients this way and her response was "only ones like you". I asked her what that meant and both her and Greg blatantly ignored me like a child . I cannot believe the unprofessionalism of this pharmacy. Please please please don't go here unless you want to be treated like a piece of crap.

Nick & his staff are the most caring & kind people you'll meet. If u enjoy waiting hours for you…read moreMeds, then go elsewhere. They are fast & thorough. Their prices are the lowest & they'll match it. I'm so grateful for them. They are the epitome of what you want in a neighborhood pharmacy.

Do not use this pharmacy. They act all nice when you go in and after a couple months of taking your…read moremoney for medication that your insurance definitely covers , they make up a reason to boot you out. Also I was bullied by an employee while the Owner was sitting right there, when I went in when the bully wasn't there the owner couldn't say enough bad things about his employee who bullied me. Then he unlawfully cancelled all of my preparations , not to mention he is a racist, bully and swindler who took my cash at least 200$ a month for meds that my insurance definitely covers. I am filling a complaint with the Pharmacy board of health Pennsylvania and the Dea and L+ I This pharmacy has broken so many laws including the employee bringing her 5-6 year old daughter to work with her all summer and sitting her in a chair not 5 feet away from the pharmacist counting out medication that could easily reach the child. Also the pharmacist used the N word on several occasions. I am filing a formal complaint with the Board of Pharmacy in Pennsylvania and the BBB , DEA, L+I and the Governor's Office.

The reviews on this site refer to CVS location..,these pharmacists get rotated to different…read morelocations in the area..BELIEVE THEM !! I KNOW AND HAVE exp. The SAME TREATMENT FROM the. Lady. TALL ,,CURLY HAIR // glasses. I was informed that complaints were filed,due to disrespectful behavior. Among other issues. I have to admit there are a few people..pharmacists. and techs that are KNOWLEDGEABLE AND COURTEOUS. AT CVS ITS LIKE PLAYING ,LOTTERY!

Super rude pharmacist. The cashiers are helpful and nice but the pharmacy staff surely needs some…read morecustomer service training.

Only cvs I use in this area. I lived up this way for 3 years and love it. The one lady is always so…read morehappy go lucky and willing to help. She is up-front. The pharmacy is also just as friendly. The only other cvs I seen is from my home town but that was hit and miss with the employees.

I don't know if every cvs operates the way this particular one does,. I'll begin with that. When…read moreyou go to get your prescription, you have to sign in on a touch screen, provide your name and birthdate. This is while there are several, I counted six people in the pharmacy. Three of which, from my own deductions, have the job of retrieving your prescription located 3 feet behind them. They don't make I contact with you until you have gone through the computer middle man, at which point they must see that you have jumped through their meta hoop. Now I made the unfortunate mistake of being in foul of this , I stood, attempting attract attention of one of the employees but they're skilled in the art of ignoring customers. Finally when they broke, a good minute I would say, I was asked what I needed. I replied I was attempting to get my prescription. This didn't sit well with her. She rudely pointed at the screen and said to me I needed to go through the touchscreen. So I did, while she picked up things and sat them back down. Perhaps the picking up and setting back down of things was her hard at work, but. It felt like a stalling tactic, I could be way off base and wrong, I'll admit that. I soon as I entered my name and birthdate, and told the screen how I didn't want any flu shots or other medical procedures, she came over and addressed me as if we have never had a previous encounter. Mind you, between picking items up and setting them down she kept a keen eye on her side of the computer screen. Then she asked if I was here to pick up a prescription for the name on the screen, which was me. I confirmed that was my intention, to pick up my prescription. She told I could wait over there, and pointed behind me. So I backed up three steps and waited. She turned around and grabbed my prescription and then read the name out loud as if I wasn't standing right in front of her. This has got to be the most ridiculous system I've seen for retrieving a dam prescription. Who comes up with this convoluted insanity. In an effort to be understanding that sometimes things can appear off after one experience, I did return to get another time today to see if maybe it was me or if it was just a bad day for the staff, but, it was the same crazy ass, unfriendly service. I will not be back and I hope they change this weird ass shit, so other folks don't have to deal with it. Seriously off putting stuff going on there. Maybe it's just me?

So I went to pick up my prescription earlier and I had a problem. The guy who works there I'm…read morepretty sure his name is Scott has a problem with me cursing which is part of my Tourette Syndrome. Yes I'm putting your name on here. What you did is discrimination and I'm calling you out publicly. You're disgusting and you should be ashamed of yourself. Further more when I went to pay the machine froze and I smacked it and the old nasty lady who works there had the nerve to grab my hand and I screamed at her and Scott didn't say one word to. He did however repeat to me that I can't come in here cursing even after I told him that's part of my Tourettes. There's no reason anyone should be putting their hands on me and for the manager to be ok with that is absolutely not ok.

I just got my first Covid vaccine here at Rite Aid. They were amazing!!!! We just barely got there…read moredue to a snow storm and they treated me so kindly. It was fast and painless!!! More importantly, they are working hard to help us all with this pandemic. Thanks Rite Aid!

Amazing local pharmacy. So yes to small business and no to large pharmacy chains. A must try!read more

They truly are the best Pharmacy I've ever dealt with over the years.They are all friendly,polite &…read morehelpful. They deliver, help you if you need to transfer scripts,will call the dr. if there's an issue with scripts etc. Plus, there's basically no wait time. Love this place.

My pulmonologist referred me them. Lisa in medical supply is a rockstar. Helped me all the way thru…read morethe process of getting me setup with my cpap machine. Navigated me thru the Medicare process and I received my machine in a month. Definitely recommend these people.