You shouldn't lock up every item as though your regular customers are thieves AND also not provide…read moreenough staff to attend to buyers when the customer service button is pushed. It can't be both, CVS. If I run in for a quick drink/ personal item/ etc, I shouldn't be waiting aimlessly in aisles for 5-10 while my requests are ignored.

this location is great plenty of parking , convenient…read morelocation , fast service -I'm always in and out . they always fill my Prescriptions on time - without any issues or delays . Walgreens on the other hand .. ALWAYS an issue :) thanks for being awesome cvs

I am someone who's used Sturbridge CVS as my pharmacy for majority of my life and within the last 5…read moreto 10 years every I need my prescription it is out of stock. I'm a type one Diabetic. But every single time I go to refill my life-saving prescriptions they are out of stock. My problem is that without said prescriptions severe medical complications could happen. They never have no solution for it. i've had to transfer my prescriptions to a different location over 25 times this year. I do not recommend using CVS pharmacy as a location where you get your prescription sent or refilled to. Southbridge CVS is a million times better and has never been out of stock on any of my prescriptions

Always kind and helpful when you ask with something as they don't just tell you they take his exact…read morespot to where it is and if you have the right product before they go off and help someone else they always say to remind you just forget your coupons in the machine when you coming in the door they say hello to you so I was at CVS they're willing to sub to one probably for another with the right of the price you should get on a rain check in the first place I just all-around nice people they understand that you don't come from I have a lot of money we really need to get some good buys now to get through life

This is a wonderful, small, family owned pharmacy. Excellent service and they are always so…read morehelpful and they really do go the extra mile. I love this place much better than going to big name stores. Fast service and very, very little wait. If you live in the area, hate going to crowded pharmacies where you have to wait, then it's worth switching to this pharmacy.

These guys are great. Excellent customer service and friendly. I used to go to CVS, but then CVS…read moretold me they couldn't supply a certain medication anymore. Center Pharmacy came to the rescue (and were cheaper) and has been my pharmacy ever since.

I had high hopes for this one. Small, seemingly personal. For transactions that went entirely…read moreaccording to plan, they were fine. Sometimes they gave me good advice about a drug. But some of my drugs require prior authorization and I'm actually not sure this crew understands what the process is and what their role is. Over the past two weeks I talked to them plenty of times. I only got more confused. They never gave the same convuluted answer twice. And each time they became increasingly annoyed with me. When they had been especially snotty and as unhelpful as usual, I asked them to wipe all my prescriptions. I moved. Interestingly enough, I had ALL my prescriptions in hand the second day I signed up for the new pharmacy. And they called me a few times to make sure I understood the arcane process that is prior authorization. Don't go here unless you don't need much more than aspirin.

I experienced some initial resistance from the pharmacist, Mohamed Smaili, when trying to fill my…read moreprescriptions. Almost 2 years later, it seems that my complaints about retail prescription substitutions are more closely being watched. However, Mr. Smaili continues to display reluctance in properly completing his duties as pharmacist. I reported concerns that he was acting more like a salesman than a pharmacist with vaccines given my awareness of health informatics; and so I shared that information with another paraprofessional at the pharmacist who didn't seem willing to consider the documents about ethical pharmaceutical dispensation that I provided from the national institute of health and PUBMED library databases.

racist cvs i hate you. every hygiene product is locked up. the pharmacy is useless, at least in…read moreterms of keeping prescriptions stocked. some of the employees are really nice and the other ones don't want to be there, because who would?

I would give the pharmacy manager 0 stars. She was rude to me and my son. He has never had a good…read moreexperience with the pharmacy in the 2 years he's been in Amherst. Some people just don't need to be in customer service.

On a recent visit, I found what I was looking for so that part was good. Shelfs were 1/3 empty and…read moreI used self checkout, which worked fine. But, I walked by 3 employees who didn't say anything, didn't greet me as I walked in and by then, nor did they ask me if I needed any assistance. If you know what you want and know where it is and want to use self checkout, this is your place. Otherwise, some effort will be required.

Always understaffed long lines sick people forced to go inside because you can't get service at the…read moredrive through go somewhere else anywhere else