Of my hundreds of reviews, this is the first time I have ever reviewed a Walmart location. Why?…read moreBecause they're pretty much all the same. This one, however, is to be avoided. Our daughter lives here as a patient of the Cleveland Clinic, and we traveled from Houston to spend Christmas with her. The trip to the local Walmart was supposed to be easy. However, it was anything but. First, the shelves were half empty -- no exaggeration. I totally get that when a weather event is on the way and everyone is stocking up, but temps are in the 40s in the Cleveland area this week, and several locals have mentioned how warm it is for this time of year. So, throw that excuse out the window. Secondly, I saw no fewer than 10 employees with pallet jacks hauling products around the store to restock ... except they were shooting the breeze. Meanwhile, they were almost out of orange juice, milk and even Coca Cola. While the place seemed relatively clean, it was disorganized. I chalk all of that up to very poor management. When we arrived back home, I mentioned that the place was like shopping in a third world country, and that many of the patrons acted as if they were the only people in the store -- blocking aisles, turning right in front of us -- and our local family members acknowledged that such is normal around these parts. I can't write a review on rude people in general, but I can definitely say that they seem to congregate at this store. My two stars are generous for this location, especially after hearing that my experience here is par for the course. Needless to say, I don't think management here will be receiving any bonuses or promotions anytime soon.

Since moving to Parma in October, 2023, we have seen a consistent decline in our local Walmart on…read moreRidgewood Drive. The store is EXTREMELY dirty and disorganized. Many of the employees are too busy chatting with each other, or blocking the aisles with their online shopping order carts, to even notice that there are customers trying to get past them. They do not seem to care. The lack of cashiers is ridiculous, and the yellow vest "leads" stand around watching the insane lines form. 20+ minutes to give you people our money is insane. This store is obviously poorly managed. The pictures I am submitting with this review should be mortifying to any of the Managers/ Supervisors associated with this store. Wake up folks...there are a lot of options out there for those of us who are disgusted with what the store has become. Aside from the Pharmacy staff, your store is really pretty pathetic.

Horrible experience. Covid vaccine scheduled on line. Multiple confirmations received by text…read more Arrived on time to be told no vaccine was available! Was told they couldn't contact me to let me know- despite obviously having my contact information! Pharmacist was rude and dismissive. Awful people, awful place. Avoid!

They only got that because the first time I went they were extremely nice…read more There was a long line of cars for the drive thru for prescriptions and my one script was in. I had a written one in my hand. I pulled out of Linné and put it in the drop box. I called and spoke to a very nice young man who told me I couldn't get it that day as it was a controlled substance. Ok I understood that. I told him I would be in early the next day to get it. 10:30 the next day I was there. They had no script for me and the other one they had to order. Huh? Oh yeah they do have a script but it couldn't be filled until today. Huh? Oh yeah it could be filled at noon. Huh? I took my written script back and went to my regular pharmacy. No problem. I WILL NEVER GO THERE AGAIN

There's a lot of talk about what's happening with this brand and how they treat their employees…read more It's a good store, but it's not for me.

The food selection is OK but the management is harsh. If you take an extra sample from free food…read moresample handouts you can get arrested. I personally avoid it because I'm afraid that if I forgot I already took one sample, and accidentally taken another one, I might get arrested. I also make sure my hands are fully viable at all times because I don't want them making a mistake and thinking I am taking something illegally. given their past track record, I know they deal with these types of situations, harshly I don't want to mistakenly be put into one of these scenarios. it's probably easier just to shop somewhere else.

they gave me milky looking long lasting insulin. the pharmacist kept hanging up on me. Finally had…read moreto discontinue the whole prescription. The store is a complete mess. Big turn over , which means corporate treating employees like dirt. Some of the new employees can't speak comprehensive English.

This is a great CVS! The pharmacy staff always works hard and does their best to help all the…read morecustomers despite their serious lack of staff. The staff pharmacist goes above and beyond to make sure everyone is greeted and leaves the store happy. The pharmacist and all the girls back there have been working here for years. They've really gotten to know their regulars over the years and greet them by name. It's a pleasant experience because they always ask how I am doing and how my boyfriend is doing. Great crew. Just a tip - if they aren't nice to you it's because you're not kind to them. Remember not to rush them, they have a lot to do and not a lot of staffing. They usually have prescriptions done in 15 minutes or less if there are no problems with your insurance or the way the doctor wrote the script. Just please remember to give them a little bit of professional courtesy. They're dealing with dangerous drugs and checking for interactions while billing your insurance. It's not fast food, it's health care and they have laws to follow. Don't treat them like fast food workers.

Attitude of the people at the pharmacy instead of trying to help you they give you a attituderead more

Extremely rude nurse practioner here working Monday morning July 8, 2024 named Ashley at the minute…read moreclinic - scheduled an earwax removal for my father and was denied service- our insurance is billed for this - extremely rude about him needing hearing aides over not wanting to be sensible in explaining an ear cleaning procedure - will not return even to shop here. She's just lazy. We do not trust our health care needs being met or even discussed at cvs middleburg heights pearl road minute clinic ! We went to the minute clinic on ridge and explained what happened- Ashley claimed we yelled at her when we were shocked by how rude and unprofessional she was the exact opposite of the truth of how she explained how cleaning our ears can cause an ear infection she makes it sound like an ear cleaning is very dangerous and risky. She does not trust her patients is extremely dishonest and fake - the other minute clinic was very understanding - I have had my ears cleaned in another state by a minute clinic while I had an ear infection to cure my otitis media - I never got a fever or infection by them helping me that way ... Ashely does not have any professional medical clue what she's talking about very disappointed we even stopped at this location ! we did not file a complaint about her over the phone the to corporate we don't have the time to waste people have very busy lives - we had to schedule minute clinic online and had to drive there just to be sassed harassed and listen to ignorance ! but if you're looking for unprofessional health care workers and want to have a hard time getting your health care needs met this is the cvs to go to ! We honestly thought after this experience with Ashley that wasted our time and affected our morning start to the week - that every minute clinic doctor was very hard to deal with and they would not respect the service we are to be billed for ! We will only go to cvs in ridge Parma for minute clinic needs ! Ashley does not explain health appropriately ! She is very incorrect and gives bad advice and Ashley obviously doesn't get paid enough to call people deaf .... Jesus how annoying :/ this place will give u a very HARD TIME for a very simple request . This place sucks . Was so offended . We just walked out .

On 2/11/26 I went to cvs on Westside Blvd with my prescription and was told it will be ready in a…read morehr. But we're closed for lunch until 2:00 so I came back at 4:00 and my prescription wasn't ready, the female pharmacist told me that a paper script for that medicine was illegal and that they only take it digital, I told her my dr. Wouldn't given me anything illegal I told her I'll take it somewhere else and she refused to give me back my prescription! This was an unlawful act, the prescription had my name on it it was my property and if she wasn't going to fill it she was supposed to return it. Then 2 days later I call in about another prescription and their male pharmacist A. Omar tells me to shut the hell up then he slams the phone down in my ear. It's obvious the standard at cvs has declined, my suggestion is to shut them down take your business anywhere else if you want quality service because in talking to the store rep Shelby I can see where the staff gets their mafia behavior there tough guy tactics. Within 6yrs. Or more I received 2 gift cards for the infractions and poor customer service I received, so when I suggested a gift card be given to me for these 2 infractions Shelby said absolutely not, she said in the past we've already given you 2 gift cards, My question is were those 2 gift cards that I received in the past supposed to account for in present and possible future mishaps on their part? An absurd analogy of that would be you were in a car accident 20 yrs. Ago and sued now anymore accidents rather were at fault or not we won't be repairing your car and if you get hurt we won't pay your medical or pay anything for your pain and suffering, Shelby sounds a little off dont you think? That's why I decided to take my business elsewhere so as a customer I will be treated with respect and dignity. I want excellent customer service and Cvs doesn't have that atleast in the pharmacy department and on west blvd.

I needed a restock on some toiletries while on the road for work. The hotel convenience…read morestore/pantry did not carry what I needed - so off to CVS! Picked up the restock I needed - deodorant, hand moisturizing lotion, plus some bottled water and V-8 juice. CVS was clean, well lit and well stocked, and organized. Cashier was friendly and prompt! #CVS

Omg my go to pharmacy now. Instead of screaming I'm calling your doctor she explained it could…read moreinterfere with my other medication and did I still want it. I did not. Calm conversation between adults. Wow. Good job Lauren!!!

I would give a zero if i could. Do not use this store. They falsely advertise their products by…read moreposting sales signs early and then tell you the "sale" doesn't start until they close. Then they charge full price for the item. I asked for the price to be adjusted since their signs do not say when the product goes on sale and was already posted by the products and was told no price adjustment would be given. I even tried to call customer service to address the issue. I was told they would give me extra bucks but no price adjustment. I was then told to go back to the store to return the items for a refund. I was told by the cashier at the store that multiple elderly clients were complaining about this system for posting their signs early. I asked to speak to a manager and was told no manager was available and that they would contact the district leader to call me back. When I asked for the number to speak to them myself. I was told that they didn't have a number and that my number would be given over email. This is not how you do business. It is completely dishonest.

Out of most everything I went in for. Find one thing for $3.99 and want to pay. Nope, guy in front…read moreof me forgot something, walks all the way to the back of the store to get it. Cashier thinks the best thing to do is make everyone wait while said customer finishes shopping. Keep it, Ill order online and save myself the runaround. Brick and mortar days are numbered and this is exhibit A. Pay more, worse service, no thanks.

Lots of items available at this location. Large parking lot too. Went in for a few first-aid items…read moreI needed to re-stock my personal first aid kit. Was able to get what I needed since there was a large selection of items in that section. Walked around the store after I found what I needed. Very clean and organized store! The cashier was helpful too.