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    CVS Pharmacy

    2.5 (83 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    CVS in Davis Square, Somerville MA
    Bruce K.

    Super busy at the end of the workday here in this CVS located right near the Davis MBTA station and in front of Davis Square. They're working hard to pack all the usual stuff into this shop and I'd say that the only thing that they need to do is arrange some better queue management for the registers but there really isn't much space to do it. They do have the self-checkouts and it was great to see one worker right there to manage them all. I was here for a passport photo, which I need for the visa application form I'm sending off. The gent who took the picture was calm, polite, efficient and most of all quick. He had to retake it due to a shadow on my face and apologized profusely. Good shop!

    They have no intentions on answering the phones. Save yourself the time, use a different pharmacy.

    This place is horrible. Short on staff, never answer phones, could careless about customers. I would suggest avoiding this CVS Pharmacy at all cost. If I could do less than one star I would. You're welcome.

    Waiting for someone to pick up.

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    10 years ago

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    16 years ago

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    Review Highlights - CVS Pharmacy

    Went to this cvs just a few minutes ago and the manager with the white shirt was extremely kind and helpful.

    Mentioned in 2 reviews

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    CVS Pharmacy

    CVS Pharmacy

    2.2(26 reviews)
    0.9 mi
    $$

    Just Ana average CVS. Staff is attentive but not friendly…read more The locked shelf needs to call the staff to open. Make no sense to lock cheap stuff like $3. Location is convenient for me but not for drivers.

    I rarely leave negative reviews, but I hope sharing this experience prevents another patient from…read moregoing through what I did. After foot surgery on July 31, my surgeon electronically sent my pain medications to the CVS Pharmacy on Medford Street in Somerville. Because I couldn't drive, I requested delivery online. The website never indicated that my prescriptions would be mailed rather than delivered locally. As soon as I saw a five-day delivery estimate, I called the pharmacist. She assured me that the medications would not be shipped and that my friend could pick them up instead. I also sent a message through the CVS app confirming this. Despite those conversations, my medications were mailed anyway. What hurt the most wasn't the mistake; it was what happened afterward. Instead of empathy or accountability, I was told, "You put it in the system," and later, "Mistakes happen. We did nothing wrong. It was your mistake. We did you a favor." "A favor?" I spent my Friday evening after surgery trying to find pain medication while being passed between pharmacies and ultimately had to contact my surgeon at home for new prescriptions, which the pharmacist told me to do. Then, they refused to accept the new prescription. No one from the pharmacy called to see if I had received any medication, to apologize, or even to ask how I was doing. When I later spoke with the store manager, she wasn't even aware of what had happened and promised to follow up, but instead, she called CVS Corporate. If they had sent me a $15 bottle of Advil, I would have accepted it gladly. But they just washed their hands of me, like I was dirt under their fingernails. 5 days later, Damien at CVS Corporate contacted me, I hoped he would have news that this would never happen again. Instead, I was told the pharmacy staff claimed I had been "harassing and threatening" them; an accusation that was completely false and deeply upsetting. Rather than acknowledging the failures in my care, he "blamed the victim" again for advocating for myself while recovering from surgery. If they were so scared at the store, they would have called the police. Of course, they didn't because nothing bad was done on my end. Healthcare is about more than filling prescriptions. It is about compassion, communication, and accountability when things go wrong. Mistakes can happen, but how an organization responds to those mistakes matters just as much. I sincerely hope no other post-operative patient has to spend the first five days after surgery fighting to obtain the pain medication their doctor prescribed.

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    CVS Pharmacy - drugstores - Updated August 2026

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