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    CVS Pharmacy

    2.4 (20 reviews)
    Open 7:00 am - 11:00 pm
    Updated 1 month ago

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    2 months ago

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    1 year ago

    I was helped by Linda and the pharmacist Jen who helped me with my prescription. They went above and beyond I can't thank them enough.

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    1 year ago

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    1 year ago

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    2 years ago

    Excellent CVS always ready to please the customer! I have never had a bad experience in the CVS at 260 Arden Avenue!

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    3 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Pharmacy doesnt pick up the phone very terrible customer service, mgr of the store stinks and doesnt care

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    4 years ago

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    9 years ago

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    13 years ago

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    13 years ago

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    CVS Pharmacy

    CVS Pharmacy

    3.0(13 reviews)
    2.0 miHuguenot
    $$

    My prescriptions are very important to me, Literally life and Death and the Pharmacists and Techs…read morelike Adam really take the time to explain everything and make sure everything goes smoothly with my prescriptions. It's hard to find a Chain Pharmacy that treats you like a member of their family. Other pharmacies could learn a lot from this establishment.

    For the past about five months now, I have been having issues with my CVS card and on the app after…read morespeaking to multiple people in the store at a few different locations, including supervisors and managers some of them were able to just waive the coupons and the other half told me that they couldn't do it in case I was scamming them and using this at every store I was told to get a new card and when I went back in, I was told I couldn't get a new card I was told to give them my email and when I gave it to them, they told me that that's not the email. Meanwhile it's the same email I've had for over 15 years Then after I don't know how many months they finally gave me a phone number thrown at me so that I could call customer service I called customer service and they did absolutely nothing and after being on the phone with them for over a half hour we're supposed to call me back in one to two days never received a phone call a few days later I got an email asking me about an order number and a store number which I explained this has been going on for months with no particular order number and in multiple locations Then I finally received a call about a week later. I had two women on a three-way phone call that got disconnected a total of four times and took me forever to get back in touch with them and repeat the same story over to every single person that I've seen on the phone and in person Then I was specifically informed after I said it, and the first woman said it that the card would not be going through unless they were able to merge and show on the account today and be used while she assured me it would and then ended up doing it and saying the complete opposite so the first lady was arguing with the second lady on the phone And then after over an hour I got disconnected for the fourth time and no one has yet to call me back, this was over a week and a half ago. I also have not received the physical card in the mail, wondering where it could possibly coming from that it's taking this long so now I called again. I spent again an hour on the phone speaking to three different people telling all three people the same story from the very beginning all over again And all they did was blame the person that I spoke to prior saying that nothing was recorded in the notes all they have is my phone calls. Nothing was written down. No new card was supposed to take a fact and that they are confused as to why there is nothing in the app and there's nothing there. I usually don't like to talk about people's intelligence, but clearly it is at a very, very low I'm reading the same card numbers from one to the other and everyone is confusing cards multiple times I'm just repeating the same things over and over again that should be very simple to understand one to two sentences. They're transferring me to different departments. I'm put on hold. Kohl's are being dropped. The app is not loading I have already signed in and out. I've already deleted and reinstalled the app and this is not including for the last five months and also today nothing seems to be working. They finally get the new card to come on. No one knows how to emerge it Then they're telling me that they wanna rush me off the phone. They don't know why it's not working they're giving me the card number that conveniently ends in the same card number that I already had because it's the old card and not the new card then it's showing up on the app and disappearing multiple times so I must've logged out of my account about 40 times today. Face ID is not working. Nothing is working. It's not loading on the home screen and no one can tell me why there's not two cards there that I asked them not to remove it now I'm being told that they can only be one card on the account. This one in complete circles was a complete waste of time and I'm hoping to see if this actually works and now I was told to wait 3 to 4 weeks for the physical card to come. This was the most frustrating annoying stupidity that I have ever dealt with and I just don't understand how no one seems to know why or how to fix anything and no one seems to listen to anything that you say, and just makes up their own answers and then tells you one thing and completely becomes a hypocrite Everyone seems to just keep giving you promises about how they can fix something and then minutes later can't they'll give you promises and tell you that you'll get a phone call in days you never get a phone call and it's never resolved. I think customer service is completely trash

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