This has been our pharmacy since our move to Staten Island. We are treated like family something…read moreyou could never get in the chain stores. They all have helped us countless times calling doctors etc to make sure we received our medications. Support local business the way they support us

I just started going here about 2 months ago and have nothing but great things to say about them…read moreall extremely helpful staff and pharmacist. HIGHLY RECOMMEND! Sincerely Cilynda Reyes

My prescriptions are very important to me, Literally life and Death and the Pharmacists and Techs…read morelike Adam really take the time to explain everything and make sure everything goes smoothly with my prescriptions. It's hard to find a Chain Pharmacy that treats you like a member of their family. Other pharmacies could learn a lot from this establishment.

For the past about five months now, I have been having issues with my CVS card and on the app after…read morespeaking to multiple people in the store at a few different locations, including supervisors and managers some of them were able to just waive the coupons and the other half told me that they couldn't do it in case I was scamming them and using this at every store I was told to get a new card and when I went back in, I was told I couldn't get a new card I was told to give them my email and when I gave it to them, they told me that that's not the email. Meanwhile it's the same email I've had for over 15 years Then after I don't know how many months they finally gave me a phone number thrown at me so that I could call customer service I called customer service and they did absolutely nothing and after being on the phone with them for over a half hour we're supposed to call me back in one to two days never received a phone call a few days later I got an email asking me about an order number and a store number which I explained this has been going on for months with no particular order number and in multiple locations Then I finally received a call about a week later. I had two women on a three-way phone call that got disconnected a total of four times and took me forever to get back in touch with them and repeat the same story over to every single person that I've seen on the phone and in person Then I was specifically informed after I said it, and the first woman said it that the card would not be going through unless they were able to merge and show on the account today and be used while she assured me it would and then ended up doing it and saying the complete opposite so the first lady was arguing with the second lady on the phone And then after over an hour I got disconnected for the fourth time and no one has yet to call me back, this was over a week and a half ago. I also have not received the physical card in the mail, wondering where it could possibly coming from that it's taking this long so now I called again. I spent again an hour on the phone speaking to three different people telling all three people the same story from the very beginning all over again And all they did was blame the person that I spoke to prior saying that nothing was recorded in the notes all they have is my phone calls. Nothing was written down. No new card was supposed to take a fact and that they are confused as to why there is nothing in the app and there's nothing there. I usually don't like to talk about people's intelligence, but clearly it is at a very, very low I'm reading the same card numbers from one to the other and everyone is confusing cards multiple times I'm just repeating the same things over and over again that should be very simple to understand one to two sentences. They're transferring me to different departments. I'm put on hold. Kohl's are being dropped. The app is not loading I have already signed in and out. I've already deleted and reinstalled the app and this is not including for the last five months and also today nothing seems to be working. They finally get the new card to come on. No one knows how to emerge it Then they're telling me that they wanna rush me off the phone. They don't know why it's not working they're giving me the card number that conveniently ends in the same card number that I already had because it's the old card and not the new card then it's showing up on the app and disappearing multiple times so I must've logged out of my account about 40 times today. Face ID is not working. Nothing is working. It's not loading on the home screen and no one can tell me why there's not two cards there that I asked them not to remove it now I'm being told that they can only be one card on the account. This one in complete circles was a complete waste of time and I'm hoping to see if this actually works and now I was told to wait 3 to 4 weeks for the physical card to come. This was the most frustrating annoying stupidity that I have ever dealt with and I just don't understand how no one seems to know why or how to fix anything and no one seems to listen to anything that you say, and just makes up their own answers and then tells you one thing and completely becomes a hypocrite Everyone seems to just keep giving you promises about how they can fix something and then minutes later can't they'll give you promises and tell you that you'll get a phone call in days you never get a phone call and it's never resolved. I think customer service is completely trash

They screwed my medicine. They didn't care. Now have wait. It's 3 times a day. Not once. This…read morepharmacy sucks unfortunately I have go there. I hopetjey give me the right amount. Gapenten 3x day for a month 90 pills.

Its not a good center for COVID drive through testing. I gave my drive through Lab test on Jan 13th…read moreand no results as of today. Nobody answers phone calls at Minute clinic and these guys says they are not responsible for test results as they are sending samples to Minute clinic...then who will provide my results...when i tried to call automated voice call to Minute clinic with my date of birth it says i dont have any report. I'm here suffering with few covid symptoms but not sure until i get my test report...please dont prefer to go there for drive through testing...

This is literally the worst pharmacy on earth. I have been on hold for the last 55 minutes now and…read moreEVERY 15 SECONDS the same message repeats on loop "We're sorry. Our staff is answering other calls. Please hold on and we'll be with you shortly." It is absolutely driving me insane. And the funny part? This local 718 number does NOT go to the store - this goes to the call center where you then have to tell them you want them to speak to the store. What is the point of having this number then? And the staff there? RUDE AF. They have sometimes 6-7 people working in the back, laughing and having a grand old time - meanwhile there is a line literally almost out the front door of the store. They move like snails and offer zero help but 100% sick attitude. I have had it. I am switching my pharmacy. Do not get your medicine sent here unless every other pharmacy on Staten Island has went out of business and/or you want to test your mental stability.

Everyone who works here is very nice but they are chronically understaffed, and if I can get out in…read more30 minutes, it's a good day.

I have been going to avenel pharmacy for many years They're…read moreall very nice and if you have a problem they will help you. Now that I'm living in Colonia when I start having a problem driving there they also have delivery

Staff are helpful & friendly. Notary on site! Snacksssss :) Like legit all the old school chips…read morefrom the early 2000s can be found here. Yes, I'd go to a pharmacy for good snacks lol.

I wanted to try and use this pharmacy because they are close, but they either don't have your…read moremedication or want to send you somewhere else.. this is the 2nd time I had a problem ,now I pick up medication that I'm supposed to get a 3 month supply they give one. When everywhere else I get 3. Also wrong sticker on my medication. And rude on the phone

The staff and pharmacists are always so helpful and full of knowledge. They are on top of my…read morerefills so there is never a delay in refilling my medications. The owner Mike is a staple in our community who is always finding ways to join forces with local business' as well as holding events like pre -diabetes management, participating in events held in Staten Island with lots of free goodies as well as knowledgeable nurses informing people of vaccines and premeasured medication dispensary packs, that is available for our convenience. This pharmacy reminds me of the old mom and pop stores from back in the day, where the staff knows you by your name and is willing to bend over backwards to make you happy. I've recently moved to NJ but refuse to change pharmacy; because I know I will never find the one-on-one experience I have experienced at Super Health Pharmacy.

24-7 Walgreens with a break periodically every 12h for the pharmacy, so keep an eye out on the hour…read moreyou stop by. Parking lot has a police camera and light. Inside the store is a bit disorganized and shows its age but can't help but appreciate the efficiency of the pharmacy, available exactly at the time they said they'd have it available when I called. Didn't have to wait more than a minute for the counter and picking up the medicine.

I have several prescriptions with this pharmacy. Service has deteriorated badly over the last year…read more They're constantly out of medications. They give me a 3-5 day supply, necessitating a second trip to get my prescriptions fully refilled. They have lost authorizations from my providers, leaving me with medications for several days while I struggle to get things straightened out between them and the doctor. Escalating a problem to management only results in someone creating a file and promising a call back.

Been coming here for 5 years and I'm officially done. This place has gone completely downhill. The…read morecashiers are young, rude, clueless, and act like helping customers is the biggest inconvenience in the world. Half the time they're standing around talking while customers wait forever. The phone service is an absolute joke. You get put on hold for 20-30 minutes just to ask a simple question, and then they come back with an attitude like YOU bothered THEM. The pharmacist acts overwhelmed and disorganized constantly, also a rude dick. Prescriptions are never ready when they say they will be, nobody communicates with each other, and every visit turns into unnecessary stress. What happened to professionalism? This is a pharmacy, not a high school hangout spot. The staff acts annoyed anytime someone asks a question, and the customer service is honestly embarrassing. I've had better experiences at busy chain pharmacies than this so-called "friendly neighborhood pharmacy." Honestly, I'm switching to CVS. It's closer, faster, and at least when employees have attitudes there, management actually steps in and fixes it. Here, the bad attitudes are apparently encouraged because nobody does anything about it. And CVS calls you to tell them they have your medications and then call you when they're ready. Here, you have call them. You wonder why you're losing business? This is exactly why. The ownership changes constantly, employees don't care, and the whole place feels poorly managed. I give this place maybe 3 more years before it either gets sold again or shuts down completely. You'd think they'd read these and take them into account and learn from them, but NO! they think they're doing you a favor. We're right, you're wrong. What do you expect on Staten Island? This is why mom and pop businesses are going under and everyone would rather shop online just not to hear people's attitudes. Keep having this mindset. They're also only kind to you if they know you personally, if they don't know you they don't care. I get a mild low dose benzo, but because this is Staten Island, junkies galore!, they just lump everybody into the same category. As long as your bottle has the orange label on it, you're going to be treated just the same as anyone who picks up Oxycontin. I especially don't have to tell them what my medical diagnosis is. I wasn't aware they were my physician. I could go on and on and on. One last thing: imagine dreading having to call this place because the nasty heifer that answers the phone, only a cashier btw, always asks you what you're looking for while smacking her gum. Rude much? I'm looking for your mother, whatever the doctor sent, you got my name, you see the prescriptions, why are you asking me. A joke. She isn't the owner, the pharmacist, and i'm sure i'm not the only one who has complained about her, yet, she's still there. This place will never do better, so don't waste your time. It's a shame. I support small businesses, but unfortunately, a lot of small businesses, especially on Staten Island, don't care. I guess because they're just miserable and arrogant to begin with and feel as if they got it like that and they're entitled to be a jerkoff because they're having a bad day. Imagine if we all did that because they're the only one'sallowed to have a bad day. I've worked in retail, personal stays personal, and most of all, the customer is always right. Do better. but you're not going to. Go to CVS, Walgreens, don't go through nonsense and get upset by these people just to get a medication.

Rude & unaccommodating. I spoke to two different people in this place attempting to get a…read moreprescription transferred. The first young lady, had me on hold excessively then sent me on a wild goose chase calling the other pharmacy for no reason. When I called back she was just as clueless when I asked her more questions on getting this taken care of. Another person, a man, then got on the phone & was outright rude. It's unfortunate that my attempt to support small & local business was met with such apathy, but I can see why places like this are going under. It's unfortunate, because the big chains cannot really compare to a family business that's run properly.