i went to pickup my son's pain meds at the drive-thru. I informed the lady at the window that I was picking up my son's medication while he was in surgery. I gave her my id and she said that nothing was ready for him. I informed her that he received a text saying it was ready. After driving the way back across town to the doctors office, they verified it was called in. After driving all the way back to CVS, it was indeed ready. If she would have verified the date of birth, she would have found it. Just poor customer service and lazines. read more

Like the others here, I had the same humiliating experience. NOT EVERYONE ABUSES RX MEDS and the little Asian lady behind the counter needs to learn that she just needs to do her job... people who want pills are going to get them!! My story: CVS says it'll be ready this day at this time...went that day at that time and was told "oh we have to call your doctor because he wrote it wrong" (LIE LIE LIE! The doc called the med in!).... Then they just brushed it away like it didn't matter that I could go through seizures or withdrawal without my anxiety med...so luckily my doc was available and told them to fill the Rx, but if it were up to the pharmacy, I'd still be waiting. EXTREMELY POOR CUSTOMER SERVICE I WILL NEVER FILL HERE OR SHOP HERE AGAIN (and I'm loyal to most CVSs) read more

The service is fast and Dependable. It is convenient to me the employees are very knowledgeable read more

Took care of all my medicine needs quickly and precisely. Great location and convenient read more

Horrible pharmacy. We have been long time loyal CVS customers. Last Friday my wife went to fill a prescription for a chronic medical condition that periodically flares up. Being new to middle Georgia after just moving from southwest Georgia this was the closest CVS to our house. Upon handing the lady the prescription for the narcotic, the lady looks her up and down as if she was some distasteful minority druggie and handed her back the prescription proclaiming they don't fill it there, especially for an out of town (Albany) specialist. If the lady took the time to review her records she would see my wife rarely fills this type prescription as it is only used as needed. But instead she just loudly embarrassed her in front of other customers. So we drove back to Albany to fill it where we have before, where they have treated her with dignity and respect. Shame on CVS pharmacy! read more

I couldn't agree more Kenny D. I have had terrible service at this pharmacy on several occasions now, including yesterday. They are more than rude and should be reported. I will be taking my business elsewhere. read more

I have been trying to fulfill a necessary prescription for my seven year old son since Monday afternoon. My wife called in the Rx between 3:30pm to 4:00pm on Monday ( 2-4-19). She stops off today after work today between 5:30pm to 6:00pm. The prescription is not ready and they tell her it will be another hour. She calls CVS around 7:30pm to 7:45pm and they tell her twenty more minutes. I wait until 8:10pm to 8:15pm to leave. I get there and wait in a line with four customers ahead of me. I meet a guy behind the counter and he apologizes about the wait and being slammed, but says it will be another ten minutes. I am hesitant and give him the stink eye, but I say no more and browse the store. He tells me that he will make my prescription a top priority and will expedite me. I get bored of the store and pace around the prescription desk again. An older blonde female pharmacist asks if she can help me and I tell her my story thus far. She tells me that she can only give me 22 pills of the prescription because that's all they have. One, she couldn't transfer it to another CVS since it was electronically sent to them from the doctor and two, we would miss eight pills because of the electronic prescription. She says sorry, that someone should have checked to see if there was enough for the prescription. The funny thing is that it was her and one other male employee that was running the pharmacy. Is she blaming herself? When she told me she couldn't fill it short of us loosing eight pills, I saluted her and walked out. Nothing but silence from the pharmacist upon walking out. Yes, we waited too long to fill my son's prescription, but does one mean to tell me that a common needed prescription can't be filled/communicated after approximately thirty hours in the 21st century. I will never slide another dollar of my money across the clerk counter of this CVS. We are transferring this prescription in the morning. read more