I visited the CVS at The Wharf on September 22 and 29 to grab a few items for my hotel stay. While…read morethe location is convenient, especially if you're staying nearby and need quick essentials, there are some things worth noting. Pros: * Great location for travelers and locals in need of last-minute items. * Open late and within walking distance of hotels, restaurants, and the waterfront. Cons: * The store is often busy and disorganized. Shelves are not front-faced, and items can feel scattered. * The checkout process is chaotic. While self-checkout is available, most customers avoid it, and there's usually only one cashier, which slows everything down. * Prices are high, but that's expected in tourist-heavy areas. Still, it would be nice to see more effort in store presentation and customer flow. Final Thoughts: If you need something quickly and you're in the area, this CVS will do the job. Just adjust your expectations--you'll likely wait in line, pay a bit more, and find things slightly out of place. I recommend it only because there aren't many other options nearby.

This is a convenient location on The Wharf and you never quite know the situation you're in for…read more Sometimes it's incredibly busy and crammed with people. Other times it's not. I usually find what I'm looking for here -- this recent visit I was surprised to find what I came for -- a swiffer mop. But almost every single time there's an issue with the self checkout machines. This time one machine was out of service and one was being serviced.

Great experience at this location in Washington DC. We grabbed some waters, snacks, and other…read moreessentials. It was a nice respite from the cold Washington days. The footprint is on two levels.

Great selection. Good customer service. Had everything we needed while we were vacationing in D.C.read more

There seemed to be a staffing shortage as only one worker. TheSelf Checkout seemed to have an issue…read morewith recognizing some customers rewards. The coupon kiosk was out of order so unfortunately this quick resolve was not an option. Despite pressing the help button, one staff walked to the back after holding a 5mins convo with another customer yet ignored those at the self checkout awaiting help.

My only negative public review and I would give 0 stars if possible. Staff treated me like I was an…read moreidiot and was completely unwilling to attempt to help/remedy the situation. Nobody at the store at 10:30am on Tuesday 3/31/26 knew how to process an OTC credit and nobody was willing to try to figure out how. I've used the OTC credit at this store many times before and they refused to call the CVS a few blocks away that I told them just processed an OTC credit for me an hour before. The pharmacist wouldn't even share his name with me when I asked.

In this Walgreens I was able to get the chips I was craving for but the most important thing was…read morethat I was able to get some souvenirs at great prices. Wonderful service and great prices!!

Pharmacy spends 90% of time with walk-in flu, Covid-19 , + more vaccine requests. Pharmacist…read moreappears to be attending to in store vaccine requests and other employees too busy or unwilling to assist. The store itself is well stocked with home shopping supplies but the pharmacy rates a zero.

On the bottom level of Walgreens, this location gets a bad rap, but I appreciate it. It's spacious…read morewith all the necessities, including grab-n-go food. There's even a FedEx kiosk inside!

Store clean . They have police present . Not the best location because a lot of homeless hangout in…read moremall . It's in back of food court so if you don't know it's there u a miss it. Have sales often . Stock often cashiers was friendly.

DENEEN was very nasty and distasteful out of her mouth !!! I pressed the button for her to open an…read moreaisle glass and spoke to her ignorant self and said "good afternoon" she looked and said "What you want, I'm tired hurry up" and I just walked in but wether I was in there 2 min or a hour YOU DO NOT TALK TO CUSTOMERS THAY WAY..... then I proceeded to say I don't want it I'll be calling corporate and she began to make slick comments very distasteful and ignorant and more..... it's really sad that our kind is very rude and nasty ALL THE TIME AND WONDER WHY PEOPLE JUDGE US..... she has really pissedme off for the day

Unprofessional cvs pharmacy employees talking about food and talks very aggressive won't recommend…read morethem they are very unprofessional

As a contracted shopper for Uber Shop & Deliver, and Instacart, I frequently visit your store at…read more1201 First Street NE in Washington, D.C. I must commend Valencia and Ursula for their exceptional customer service. They consistently demonstrate professionalism, efficiency, and cheerfulness, which greatly enhances the overall shopping experience.

This grocery store is pretty convenient with its location, pharmacy, fresh produce and parking…read more Parking is validated for up to 2 hours with purchase. The validation has changed and it's a strange tablet situation where you hold the parking slip up to the camera and align the squares. It's tricky and usually people aren't there to explain it to you, so I've had to help a neighbor out myself. It is annoying to have your receipt checked. I know there have been issues with theft and I'm grateful that the entire store isn't locked down, but sheesh! This is not unique to this store though. It happens across this city. The pharmacy has been a positive experience, outside of the app not working. I stopped receiving app updates for renewing my medication. That was frustrating. The texts always come through though! If they aren't updated, I can call and ask and usually get through to them. I'll never understand the checkout line system. How do I put my cart on the opposite side of the grocery belt and still load the bags, etc.? I just do self check out!

I LOVE Grubbs. They are so great with vaccines. Especially with kids. We go there at least once a…read moreyear for shots.

Not willing to fill my Rx without purchasing $30 of extra merchandise that I did not need and…read morewasn't in my budget. This system is messed up, for pharmacies and customers but getting less than 24 hours notice that I needed to have my Rx switched to a new business isn't best practice for customer satisfaction or the health of the patient either. Maybe if they sold things I need (milk, produce, peanut butter...) I could do the $30... but I don't need $30 of lozenges and Knick knacks. Side note: I really hope we vote in some people in that will fix the mess insurance companies, big pharmacies like CVS, and others have made of our medical system.

We just need to pick up some supplies and this CVS was close to our hotel on Pennsylvania Avenue…read more We found exactly what we needed. The associate who checked us out with very nice and helpful.

I don't feel safe at this pharmacy and neither should you…read more Store itself is fine. Getting a vaccine is fine. I would recommend to anyone thinking of picking up a prescription to look elsewhere. I would not fill a prescription here if it was life-saving. For those of you unfortunate enough to have experience with CVS pharmacists, you are probably very familiar with the ethically dubious practices and excuses they make their life's work, but this pharmacy decided to take it up a notch and I feel compelled to not let it go unrecognized. I asked for an update on my prescription and they told me it was illegal to do 90 days for this drug. So I decided to call and see if it could be sorted out and was again told it was illegal and my 10 year prescription history of 90 days was illegal. When I pushed back I was later told my 90 day history never happened. I was later told they didn't have it in stock. They were playing the greatest hits like a cover band. As an aside, I believe most CVS pharmacists change quantity of prescription for customers instead of doing inventory management. A conspiracy I'm sure most believe but cannot yet prove. Another seems-true-but-not-enough-evidence-yet is that they delay more for sicker or older patients to give themselves less work long-term. Anyways, back to my prescription, It's not illegal. In the 10 years, I've heard every excuse in the book these folks use to not do their jobs, but never have I been accused of criminal behavior and never have I been lied to about my own medical history. So I called my doctor's office shared some frustration and a little laugh and reached out to a lawyer to confirm I am not, in fact, the El Chapo. All this over filling a prescription I have had for 10 years. I reached out to CVS corporate - yuck - to report this behavior and got every reassurance that this is par for the course so I am writing this. Begging the public to not go to this pharmacy. CVS corporate will probably get another review since they asked me for a survey and then end the call on my first attempt. Glad to know my tax dollars are subsidizing a datacenter for automated call responses that go nowhere. OK back to my revenge. I planned to reach back out this morning since I was still upset I was lied to and still upset that I was accused of a criminal conspiracy with my doctor's office. I didn't actually think a resolution was coming this morning, I'm not an idiot. I reached back out because I wanted to inconvenience them. I wanted them to be inconvenienced the way they've inconvenienced me. I wanted them to feel the frustration my doctor's office and I had. I wanted to be a CVS pharmacist right back to them. I asked my doctor's office to send the prescription elsewhere, then reached out this pharmacy demanding an update on my prescription. I am not even in town. It's the perfect revenge. I act all upset (which like yeah, I am upset, but not upset for the delay this time, upset they lied to me), demand some answers in my message, talk about how my doctor's office and I feel wronged, give a deadline of ASAP, actually make them worried they might have to do their jobs. Now usually they would just ignore, take a 4 hour lunch, then dip, but I downloaded the CVS app and you can send messages to the pharmacy. I encourage everyone to take a moment to realize how idiotic an auto-messaging system is with no cap for spamming. Only a company as dumb as CVS would have that be an option, and I bet they even monitor response time. I was clicking "I would like a callback" whilst pouring my cereal. A pharmacist gave me a ring - different one this time. I wanted to record the call and post whatever stupid response they gave to social media and make a bunch of ~memes~ about it IYKYK. But as I have alluded to, I am not a breaker of laws. Despite this company's insistence that I am Scarface, I was well aware of my current jurisdiction that I cannot record without consent. So I asked, consent wasn't given, and I hung up. And though I can't do any super hilarious memes referencing my favorite nintendo characters, it was enough to get the wheels spinning. 30 minutes after I hung up I got an alert "your prescription is ready for pick up". Lol like I was going to pick up this prescription. Fat chance, clowns. Healthcare in this country is a train wreck. Insurance companies are the conductors and CVS Pharmacists are the ones shoveling coal into the firebox and accusing customers of being Casey Jones. I hope some of you out there who hate working with CVS pharmacies end up adopting the strategy of trying to get them to do their job only to rug-pull.