Coming here is, at this point, painful. The two main challenges appear to be staffing and technology @ check-out. They are ALWAYS understaffed at the front check-out and often at the pharmacy. For the latter there is almost always a wait; for the former, self-check-out never works - today, I gave up after three tries and no staff to help, and just left my attempted purchases near the registers. Just a consistently painful experience. read more

Candace, the manager, is incredibly mean. I watched her throw a temper tantrum on a customer because she couldn't figure out how to use a gift card. She was yelling, cursing, and calling th customer stupid and disgusting and gross. She was loudly arguing and inviting other customers to engage with the fight too. She needs anger management. I will never return to this CVS. read more

Horrendous. If I didn't have to I wouldn't by any means. The customer service is non existent. From the front of house to especially the pharmacy it's ridiculous. 20-30 minutes in line to pickup?? Just plain awful read more

This is the WORST pharmacy I have ever witnessed. The staff is unbelievably rude, extremely slow, and horrid at their job. The customer service skills are repulsive to say the least, they take hours to fill a simple prescription, and they do not care about a single person that receives their medication from here. I have had multiple prescriptions that don't get filled and they do not let me know until I arrive. This location needs to be shut down ASAP. read more

Am currently on hold with their pharmacy. My third attempt today. Each time I've been put on hold and gave up after 25 minutes waiting to speak to a human. The third time, I called the main store to make sure the pharmacy was actually open. He assured me it was. Told me he could transfer my call. So now I'm on hold again. GO SOMEWHERE ELSE. read more

Ok, I am going to misuse my Yelp powers. While this is a perfectly fine, new CVS located near the new train station and a Dunkin' Donuts with adequate parking-- I am more interested in the former establishment that it replaced. Come on people, you have to recall the Bargaineer! I think it had another name in between, but the Bargaineer is what I will always remember. It was one of those old crappy junk stores where you could find the randomest stuff imaginable. I still remember that they had a clothes section, a fake flower section in the back and, my personal favorite, the stationary section in the middle. I used to buy romance novels that had the covers ripped off them for like 25¢ Maybe I should credit all of those Danielle Steel novels that I bought at the Bargaineer for becoming an English major? read more

I am so frustrated with this pharmacy. Whenever I have a question and call them they never pick up the phone!!! I'm on hold a minimum of 30 mins!!! I'm so done!!!! read more

Their pharmacy is so slow that even when I come two hours after a script is promised, I still usually have to wait while they fill it. They might as well tell you "we will fill your prescription at the least convenient time for you" instead of asking when you'll be back for it. Avoid at all costs. read more

Worst pharmacy staff of all time. Can't count the amount of times they messed up prescription orders. If I could give it zero stars I would.

The Minute Clinic at the CVS at Jackson Square in Weymouth needs to be renamed the Hour Clinic. Service here is impossibly slow. The waited 1 1/2 hours to get the first Shingles shot vaccine and now back for my second dose. I had an 11 am appt and am waiting, waiting and waiting . The nurse who works here moves so slowly If there was a fire she'd burn up glued to her desk. Awful. read more

Love this pharmacy. They always go above and beyond to help and assist in chasing prescription refills from the doctors. Always friendly and upbeat too! read more

Spoke on the phone with a man in pharmacy regarding a system hiccup where the pharmacy kept notifying me that I had a prescription ready even though I had already picked it up. He was rude from the beginning. For instance, when he asked for my name and date of birth he quickly cut me off and spoke over me while I was trying to answer, he did this a few times. He seemed just overall impatient and condescending. I'm surprised I kept my cool while speaking with him. If you hate your job, just quit! No need to spread your misery with the world. I'm a registered nurse (didn't feel the need to mention that to him on the phone) and I've never been so disgusted with the lack of professionalism from a so called "pharmacy tech" in my life and I've interacted with MANY as part of my job! read more

Poor in store customer service and even worse corporate level customer service. I won't be back.

This review is for the Minute Clinic portion of this CVS, since I can't seem to find a separate page for it on Yelp. I will be avoiding this Minute Clinic in the future and I suggest others do the same. I've been there twice now, and while neither experience was particularly positive, the last one was remarkably unpleasant. The doctor is very standoffish and does not create an easy-going experience that one would expect to have at a walk-in clinic. This last time, when she asked me what brought me in that day (a problem I was having with my eye), I described my symptoms to her. And without even pausing to ask any additional questions or leaning in to take a closer look, she just declared what it was, and then asked for my insurance card and told me what my copay would be. This threw me off a bit, because in my experience, when you list your symptoms at the beginning of an appointment, a doctor will normally say something like, "well, it's probably ___ but we'll take a look." So this led me to wonder if she was going to charge me without even looking at my eye, seeming to have already made her mind up about what was wrong with it. Here's the thing: when I asked about it, she very rudely responded, "EXCUSE me?" and started scolding me for thinking she was charging me without assessing me. She fussed at me and said, "you were here in March so you should know how this works," as if it were completely unfathomable that I might have forgotten standard Minute Clinic procedure after having not been there in 11 months. Especially as someone with social anxiety, I was upset and found the entire rest of the appointment extraordinarily uncomfortable. I'm giving a rating of two stars instead of one because, well, what she prescribed me has been working so far. But a doctor, regardless of what type of clinic they work in, should attempt to make patients feel at ease--not attempt to make them feel stupid or uncomfortable for asking simple questions. read more

The last time I came home (my home of 20 years).. I'd been gone about 3 yrs so I have an oregon ID.. And I went to buy cigarettes and the young dude working behind the counter dead seriously asked me "what country is oregon in?"... Just thought I'd share that fun fact read more

CVS - they have got everything and more that you could ever ask for at a corner store - and their prices are cheaper! Not only can you come pick up all your scripts, but you can grab a gallon of milk, ice cream, mags and candy all at the same time! It sure is great to be a CVS customer using your CVS card.. I am a frequent customer there so I get some pretty cool coupons with my receipt, and if I spend enough, I sometimes get cash back coupons.. Once I got a $10.00 off next purchase... SWEET! All in all, I think CVS is a great substitute for a 7-11 since they are much less pricier with a much larger variety of products.. including make-up, hair products, munchies, and magazines! Plus, always some sort of deal on ciggarettes! read more