if I could select a zero I would they are so rude. You stand there at the counter they don't even…read moreaddress you much less ask you what you're there for or give you your prescription. CVS app cannot get to a real person they forced you to leave a message. I will not get any of my prescriptions from this pharmacy ever again or any this one.

I didn't realize just how amazing CVS on Merrimon was until after switching to Walgreens on…read moreMerrimon (as they had a drive through during COVID). At Walgreens, I shortest I was put on hold was 30 minutes and the longest was over 3 hours. The lines inside have been 30+ people when their drive through would break, which was a frequent occurrence. I made the switch back to CVS a couple of months ago and I could not be happier to be back. I didn't realize how good I had it until having the terrible experience with Walgreens Merrimon. CVS has a far superior contact service where you can leave them a message if they don't answer and they will get back to you. No more needing to wait on hold. It is very easy to communicate with the pharmacy, the lines are almost always short and efficient. The calls are also made directly to the store (unlike the series of hoops and contact with outside representatives prior to talking to an in-store representative). Even when CVS gets busy or has challenges, my experience is still far superior to that of Walgreens. If you are looking for a great pharmacy in the NAVL area, CVS is the way to go!

Hey my name is James and I'm one Of the pharmacy techs that work here. The owners are Chuck and…read moreElaine Boggs and they are some great people.. We will treat you right here and we have very competitive pricing here.. We invite you to transfer your prescriptions to us as a member of the nationwide health Mart network of independent pharmacies, you are assured of every day low prices on all prescriptions and over-the-counter products you can also depend on our entire staff to provide your family with friendly service and exceptional care for all of your healthcare needs. we look forward to meeting you soon!!! God bless!!

Very courteous staff, and they have all the things you need that you forget to pack on a trip…read more Convenient location Downtown.

These guys are great! It is a family operation and they are always helpful.read more

Very unpleasant experience, I got ignored by 3 different people before someone showed me where the…read morebanana pudding was.

I see that this is the big supermarket in the area. We stopped in to use the bathroom and get some…read morecoffee along the way to our weekend a getaway. It's pretty big in size. There is a Starbucks to your immediate right. Bathrooms were on the left across the store. I was shocked to see a video rental store inside. You don't see that anymore! There is also a Dropbox out front for the videos. They had a lot of bakery items and a whole candy section. I was also very impressed to see a charging station for cars.

Came in the other day, and that Hannah lady was extremely sweet and caring. She helped me find what…read moreI needed in the store. Would highly recommend this store if looking for great customer service and for staff who care about you and your well being.

My dermatologist sent in a script for a 30 day supply of Imiquimod, a skin cancer treatment. The…read moreprescribing nurse wrote "1 packet" on the script. Which to anyone with a brain would think a box of 30 packets, as they are one per day. CVS refilled the script without considering the math of the application. provided 1 single packet of the med, then charged me $14 for it, ordinarily $40 for a carton of 24 packets. Because I went outside to find out the snafu, they said they could not take it back for a refund (NC law). It's not pills or loose drugs... it's a factory sealed over priced packet!!!! They leaned on policy to deny me. If they had read the usage of the script upon refill, they should have spoken to my Dr. to clear up the dose/ duration of use problem first. So much for professionalism and patient care! CVS is now dead to me (not the first screw up). Moved all of my scripts to Walgreens. Sure people are busy... but don't screw me because you didn't look at the script before filling it. Are we robots, or are we discerning humans behind the counter?

Not sure what else to say about a Walgreen's. they are pretty standard across the board. And to be…read morehonest, the worst one I have been to is near our house. So in the spirit of how I do these type of reviews, I compare to other national drugstore chains and to other locations of the same store. This one was pretty good. Staff was friendly and helpful, inventory had all of the things that we needed and we were in and out quickly. We had no real complaints. But nothing really stood out either. Good store to visit if you are looking for something easy, but don't want to wait in grocery store lines.

NEW I worked at this pharmacy until recently. Let me just…read moresay the store would be a great place to work, store manager is amazing as well as all the store workers! Unfortunately I worked in the pharmacy! I gave 100% from the time I walked in the door until the time I left. There was a lot of favoritism, someone who was hired after me received a lot of favoritism, I was treated like an outsider and was hardly ever rotated until their favorite got what she wanted from the pharmacy and quit and I was treated a little better. The pharmacy manager is shrewd and has a sour attitude towards employees who are not her favorites and has a rude sour attitude toward customers. I have to laugh at the fact that the one they favored the most got what she wanted and quit! I will really miss the customers and have grown close to a lot of them. It's just a shame, I loved the job itself. Treat your employees equally and get rid of the rude, hateful attitude. Give employees besides your favorites a chance to do other things rather than front and drive through and you might be able to keep employees. It's not hard to be kind to patients! I wouldn't recommend working at this pharmacy unless you enjoy feeling like you're less than, and if you do, just hope you become one of the favorites! I really cared about the patients and hope something changes so they can be treated with care and understanding!

Very amazing. Can always count on them. They also have delivery if needed. Very friendly staff.read more

This is my go-to pharmacy and I love everything about this place…read more The inside is super retro, the people who work there are very nice and knowledgeable, + they have a great supply of must need items. Really quick pharmacy with the option of delivery as well, 10 out of 10!

I was filling my prescription there for over 1 year and then one day the pharmacist said that since…read moremy Dr was in sc and I was in tn they couldn't fill for me no more. Which was false information her office was in Asheville, and then she said it was cause that I live in tn. I live right there on the border line. I feel like she only did that is cause she was judging me on my meds.. I don't see what that has anything to do with it. Driveing to Asheville is actually closer than driving to Knoxville I'm paying for it so why does that matter.

This spot reminded me a bit of growing up when I was a little girl of my granddaddy's pharmacy in…read moreAlabama. There's a small section that's dedicated to the original Prescription Pad store. They offer delicious local ice cream's (salted caramel and L lemon custard raspberry swirl were delicious!).

For the pharmacy only. This is NOT a review of the rest of the store…read more So, I absolutely had to contact Walgreens today, because I am leaving town and have to get my meds before I leave. The meds cannot be transferred. I started holding just after 4 p.m. and there were more than three callers ahead of me. At 7 p.m., I was still holding and yelling at the phone that "No, my phone call must not be THAT important to you." You know, you've been on too long to hang up now? That was me. I was supposedly the next person in line. Finally, my husband called the regular store and managed to get someone who said, "Oh, they didn't have a pharmacist this afternoon and had to shut down early.". EXCUSE ME??!! WHY WAS THIS NOT ON THE PHONE LINE WHEN YOU CALLED IN?? Information that would have been helpful THREE HOURS AGO!! I understand an emergency. Truly, I do. But when you don't put it up front and center when people call in, that is maddening! I am currently looking for a new pharmacy that's neither Walgreens, CVS, nor Walmart.

Since the pharmacy manager left this location has gone downhill dramatically. I just waited a half…read morehour for a fill and was then told they were out of stock. They refused to transfer it for me to another Walgreens. I drove across town to another location only to arrive just before lunch break. They could not fill it because Merrimon still had it in their fill cue. So driving back over laster today.