These bad reviews are obviously from people that don't understand how a pharmacy works…read more There are quality control processes to keep patients safe. It takes time. This isn't a fast food joint! They are always professional and polite. Ashley, the lead pharmacist is terrific!!

This was my first time at this CVS location. Most CVS stores are well stocked and have good prices…read more This CVS has both, AND friendly, efficient employees. I was impressed by the open aisles, and great selection. It's also well lit so these old eyes don't have to strain. During this pandemic, and any time of year to keep people safe, signs remind patrons to keep products sealed - not to open and test. CVS is usually good about taking back products that do not please, so there is no reason to test personal items in the store. Andrew checked me out efficiently, and in his eyes I could see the smile his mask was hiding. He was also friendly & polite. The store has lots of parking, and is easy to get into off off Bruce B. Downs. Getting out to go south might be a little tricky, but it's doable!

Worst Walgreens ever, go in and ask some one where something is at and you get a point across never…read morecan I help you find it. They really need corporate to go into this store and clean house

I had to switch my prescriptions to Walgreens due to insurance and every time I've come the line is…read moreinsanely long. Inside and out. Waiting 30+ minutes is absolutely ridiculous. You are obviously doing something wrong here. I've gone to CVS in Target for years and years and I've never waited more than 5 minutes. If someone is in the drive through and you can't fill their order in a timely manner we, have them move up so the next person can get their prescription! Maybe a line for drop offs and one for just pickups? I should not have to wait 30+ minutes to pick up a prescription that is ready. I'm likely switching back to CVS and I will pay the small additional fees.

Only been a few months and so far Im not impressed the slightest. Had to switch due to insurance…read moreissues and Ima tell ya now. Ive been sober for over 6 yrs now and Im prescribed medicine to help with those issues and and my mental health medication to go along with it and Its very important that my medication is available when prescribed.. And who are YOU to dictate when I take n pick up my medicine? I've NEVER had to deal with this bs before with theses pharmacies that I've heard so much negativity about before. Yall should do better or have to take classes on what its like to go without your medication! It's a shame, It really is. It could ruin People's lives or send them into seizures or just over the dang edge playing with there medications. MAKE IT MAKE SESNE!!!!

Drive thru pharmacy service is excellent. Friendly and Professional. With quick service even when…read moreother are in line. Steve

had a really frustrating experience at Walgreens this morning. The employee who was supposed to…read moreopen the store at 7 a.m. was extremely dismissive. He told me, in a condescending tone, that it was too difficult to open the store, and I had to wait. I expected to get in by 7 as promised, but instead I was left waiting. This was really unprofessional and disappointing.

Made a quick visit to pick up milk and medicine while on a weekend getaway. The store was nicely…read morestocked and very clean. Check out was quick and very pleasant.

I've been using RX Express for years and they've always been very helpful, my prescription is ready…read moreon time and Ray is always available if I have any questions.

Not sure why express is in the name here because this place is anything but. My doctor called in a…read moreprescription on Monday morning at 9 AM when I called 24 hours later to find out the status I was told that the prescription had not been called in. So I called my doctor again to have them call it in. The pharmacist stated they would call me once they had. I waited a week called back and was told it wasn't in so I called the doctors office once again to find out the issue. Received a text to call the pharmacy back as they had an update to my prescription so I call after being on hold for 15 minutes I hang up and call again only to be hung up on. Called again as it's a prescription that is needed and this is the only compound pharmacy close by me. Finally speak to someone that basically asks if I want the prescription. After calling for 2 weeks of course I want the prescription. This seems excessive for a business that doesn't appear to have a ton of customers. Reading the previous reviews it seems that they are all happy coming here HOWEVER I was not impressed. Really concerning that a 100 dollar prescription takes weeks to get and then 3-4 days to make. Would rather go to walgreens or cvs and have them compound it for me as this place is not very customer focused in my opinion.

My husband purchased bed rails for his mom but they were not the correct thing. He also purchased a…read morewalker tray that did not fit. The lady stated only exchange, no credit given, no returns. Being a nurse of 46 years, this is ridiculous since nothing was opened. I am a believer is Amazon. They do the HSA AND paperwork for insurance. Plus free returns. Can have products within 24 hours. This is a pathetic company. Save your time and money!

I called Graceland Pharmacy to inquire about a new rolling walker for my father. Gina was able to…read moredeliver a new one within one hour. The service was outstanding!!

This is the best walgreens pharmacy to go to I moved from collier after they lost 1 of my scripts…read moreand after waiting in the drive through for over a half hour just to drop it off no less.The people here are so friendly and the pharmacist Sara is so knowledgeable and caring she has been an angel to me going so above and beyond for me so many times between answering all my questions and even helping me get better prices on my heart meds not many people care and I am so grateful and happy to have found her and this pharmacy and even though I am moving to Zephyrhills I will still be keeping her and this as my pharmacy since good people are so hard to find.

Everyone is super friendly and almost always have a smile on the face. Not to mention it's nice…read morewalking in and many of the employees remember me by name.

This was one of the worst experiences ever. I have a cornea transplant and I was in pain, waiting…read morefor my medicine. They told me it would be ready at 3 PM. When my brother went at 3:10, they said the system was down. I called the pharmacy multiple times and they hung up on me twice after making me wait a long time. I sent my mom to the store and the system was working, but the employee was very rude and unprofessional. I called my mom and she put me in speakers to explained this was the third time trying to get my medication and that I was in pain, the employee started yelling at me. My mom asked for the manager and the other lady's name (Black woman with black hair and blonde highlights). Right away she took off her name tag. The meme she give my mom was Tamara, but I'm not even sure that was her real name Because she take of her name tag. This pharmacy has no respect, no compassion, and no professionalism. Delaying medication for a transplant patient is unacceptable. I will never go back to this store.

I rarely write reviews, but my experience today left me shocked and angry…read more I received a call from the pharmacy letting me know that my insurance wouldn't cover the medication prescribed to me for an urgent and painful medical issue. Instead of offering support or guidance, the pharmacist (or pharmacy tech because I wasn't given a name) coldly told me that I needed to call my insurance, find out what they would cover, and then contact my doctor and ask them to send in a new prescription. Let me be clear: I'm the patient, not the middleman. I'm in pain. I've already spent weeks navigating the healthcare system trying to get relief, and now I'm being told to run around doing the job that should be handled between the pharmacy, the doctor, and the insurance provider. The tone of the call was dismissive, robotic, and frankly insulting. It felt like they were saying, "Not our problem go and figure it out." No compassion, no attempt to help, just a wall of indifference. This is a pharmacy--a place people turn to when they're sick, hurting, and vulnerable. It shouldn't be this hard to get medication or at least be treated with respect. Walgreens, do better. Train your staff to care because right now, they're just adding to the pain.