I have a 2003 Vstar 1100. I know it's old but I like the bike. After I changed the oil and filter…read morefor some reason while riding it wouldn't shift into higher gears. So I removed the side cover to check if a certain screw was loose and it wasn't. So I called around to diff places and Independent agreed they'd take it in and check it out & fix the issue. They asked for a $250 deposit.(Really!!??) But ok no worries. They picked it up on a Wed and didn't look at it or call me until Sat. The phone call was bullshit. The guy told me it needs plugs, carb needs rebuilt, and finally the starter clutch needs replaced. The clutch alone was almost $1000 + labor. 1st of all I just rebuilt the carbs with new jets and everything. Not hard to do, I have new plugs just haven't put in yet. He went on to say the carbs need balanced I disagreed. They don't need balanced after a rebuild not to mention they were recently balanced. They kept pitching me to trade my bike and buy a bike from them. I showed up on a Monday walk through what had been serviced. The owner took time to talk with me about the issues. We agreed not to do the starter clutch however I kept asking about the shifting while riding, he used his hand on the pedal and went through the gears and said no issues. Bottom line is I spent almost $300 for r nothing. They didn't fix the shifting issue and I replaced the starter clutch myself and it still makes the same sound as before. Starter clutch not the problem. I replaced the plugs. Still have the shifting issue while riding. They're liars and they didn't check anything out. Just took my $300 and fixed nothing.

I did a soft prequalification check that was no credit impact the following day the sales team did…read morea hard credit check without my approval thus making a credit hit! I DO NOT RECOMMEND

I can say without a doubt, having worked with Connie, Jordan and Josh that they are consummate…read moreprofessionals in all that they do. I look forward to working with them in the future as my biking needs evolve. It is clear that they take their business serious. And, they are serious about keeping their clients happy. I am hopeful I will be able to do business with them in the future. Just good people!

I went here originally for an on bike tire change on a tubed tire, for an '06 Shadow. I provided…read morethe tire I wanted, and the tech assured me they could provide a tube. The wheel set up I originally used a tube with a 90 degree bend air valve stem, because the Shadow has a very cramped well inside the rim due to being shaft driven. When I received the bike, it had a straight valve stem. I can't get most public air pump chucks to fit as they are made for cars an angled at 45 degrees. Fine, I call back to see if we can resolve it. I'm talked down to almost immediately by Josh and told they won't cover the labor to replace it and supposedly Honda OEMs the tire with a straight valve stem on the tube. I tell him I'll call back with a decision the next day. Lo and behold I find the parts book and multiple photos of Honda Shadows proving my bike isn't a one off, and Honda knows how to make a bike! They all have 90 degree air valve stems! So I call back to Josh directly and say, let's see what we can do, but please next time you work on my bike return it to me with the layout I left it in your hands with, but I will pay some money to find a middle ground. Again talks down to me like I am stupid and says very sternly like I'm a child that they replace things how THEY ARE SUPPOSED TO GO. (I'm sure Honda designed their tire to be near impossible to get most air pump chucks onto.) After being boldly and confidently lied to as I'm LOOKING at the OEM parts list of tubes with 90 degree stems, I point out I have both a huge swathe of photos and the Honda OEM parts book showing the correct tube, and he hangs up on me. Do not no business with someone who lies to cover their mistakes. Thankful it wasn't a serious repair that could get me in danger on a two wheeled vehicle and instead I learned my lesson early with a repair that just created a lot of inconveniences for me.

ordered parts two days ago, got tracking number. when you…read moretrack the tracking number it says label created two days ago. I messaged company twice with no response. I do not recommend ordering from this company.

Ordered a graphics kit for my son's dirtbike through their ebay store that was supposed to arrive…read morein 2-4 days. Its now been 6 and it still has yet to be accepted by usps. Contacted them through ebay and they are trying to draw out the process so that they can get away with not shipping the item and not refunding the order. Ive filed claim through ebay. After looking at their ebay reviews this is a common thing that this company does. They sell a product and create a label but never actually ship it

I needed a rush order to accommodate my daughter's birthday party, and Piston Society was just the…read moreplace to get it done. I had three days, they got my order to me in two! With the today's market I of course tried amazon first, they couldn't come close to filling the order in time. I will definitely be returning.

This store is exactly what Cincinnati needed!…read more Tim is a great person and organizer of many events and ride-outs in the area so it comes as no surprise that he opened the coolest moto-store in town! Finally a place where you will find a quality and stylish gear and clothing. They carry Bell helmets, which makes the ONLY store in the area that has them in stock and you can actually try the sizes on!! The store itself is beautiful and I already purchased some cool posters. Cannot wait to see the store grow and flourish. Last but not least, they RENT motorcycles! Again, the ONLY place in Cincy to get a motorcycle rental! Keep it up Piston Society!