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    Cycle Gear

    4.5 (8 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

    Services - Cycle Gear

    Tire installation

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    4 years ago

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    Tire Discounters

    Tire Discounters

    (24 reviews)

    On January 20th I took my sports car to Tire Discounters to have a flat tire repaired. After a…read morethorough inspection I was told that the tire had been damaged by a three inch screw in the sidewall and could not be repaired. Also that it is recommended that all four tires be replaced since I drive a high performance vehicle. I was given a quote and informed that the tires would have to be ordered. The manager, Eric said that the car would be ready the next day. At 5:30pm on the 21st (the next day) I had not yet received a text or phone call stating that my car was ready. I called Tire Discounters and I was told that the technician was having difficulties mounting the low profile tires, but that the car would be ready that evening. When we arrived it was raining and the technician was "trying to clean my car up" according to Eric. It was very dark in the parking lot so it was impossible to determine what was being "cleaned up". I paid $2,997 for four low profile tires, installation and balancing. Because we had an out of town engagement we left the next morning without inspecting the car. When we arrived at home four days later and pulled the car out of the garage we found that it had mustard yellow "mounting paste" all over the driver side door, window, door handle, front quarter panel, rear quarter panel and driver's window. When I opened the door there was the same mustard yellow putty on the leather seats, the steering wheel, the console and the hand stitched leather dash board on the driver's side. I was furious. I immediately washed my car. Note: the car sits four inches off the ground and cannot be run through an automated car wash. Simple car wash detergent would not remove the putty. I washed the car again. In total I had to wash the car four times and pay to have it detailed before I got all of the putty off. I called Tire Discounters to speak to Eric and was told that he was with a customer. He did not return my call. Upon finalizing my bill for the tires, I was given a certificate for $109 off an oil change. Today (3/20) I drove to Tire Discounters to schedule said oil change and give Eric a piece of my mind. When I walked in he was at the counter with another customer, they both had their backs to the door. My arrival was not acknowledged. Two other customers arrived. They too were not acknowledged. The customer at the counter got upset and began to sob. He then took out his phone and started showing Eric photos of a pretty, young bride on her wedding day. The man cried harder. At that point I had been waiting 20 minutes. I walked out and drove home. I am not heartless or calloused, there is a time and place for everything. , There are too many places in Huntsville to get your oil changed; to have to wait for personal drama to unfold. As I drove past the front door, Eric and the distraught man came out of the showroom and walked to the north side of the building. As far as I know the other waiting customers could still be standing there. One of the other oil change shops will get my business.

    They apparently didn't hear me say "new tire" not "tire plug" so I have to go back. Only negative…read more They're very friendly and professional here. The mechanics in The bay are actually working. The managers are knowledgeable and can answer those pressing, stressing car questions. I saw nothing but acceptance here. Everyone was treated fairly at this location. I was taken care of immediately. Try to call in ahead when you're going, makes it easier. Job well done on my vehicle. I trust them more than other shops. I believe if had taken my vehicle here for a fix that could've been done I. Less than 2 hours, I would have saved $1500 from freaking Firestone!

    Tire Discounters

    Tire Discounters

    (26 reviews)

    The time to buy new shoes for the truck has come! But, like everyone else, I'm always looking for…read morea deal and, for the particular shoes I needed this location had the best price. But the experience quickly declined from there. Very friendly on the phone turned into a challenge when I dropped my truck off. They were upfront and told me they were backed up so I left it with them and went about my day. 6 hours later, when I returned, my truck was still parked in the same place and hadn't been touched. However, somehow they'd been able to clairvoyantly determine that it needed new brakes and an oil change. They'd even called me to tell me as much. I'm very glad that I told them no - I change my own brakes and oil. When I expressed my confusion to the gentleman inside (I promise I was polite) I was met with a mixture of blank stares and assurances that the manager would be right out. Right out meant 30 minutes and they were closing the store for the day - my truck still not serviced. I was told by the manager that they'd had a busy day and would need me to bring my truck back the next day. You could possibly see my concern at this point, which I expressed to the manager too. Let me just say that I did not go back. I will not go back, and I cannot recommend this location to anyone. All I really needed was a phone call and some honesty - but those two things seem to be absent from the customer no service of today's business. I'm glad that I don't run my business this way!

    I came here to get new tires after getting a quote from Honda that was over $1000. I found the…read moretires I wanted online and James did an amazing job finding them and getting them delivered quickly. I saved several hundred dollars by coming here.

    Cycle Gear - motorcyclinggear - Updated June 2026

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