I was in need of new skates for the upcoming hockey season, had my old ones for 11 years from…read moreCyclone, came back as they have always been good to me. Quinn Mell-Cobb was super helpful and knowledgeable, he got me into a new pair effortlessly. I couldn't be happier. We recommend them wholeheartedly. -Patrick

Had a fantastic time shopping for hockey gear here! I had help from both John and Angel and they…read morewere both incredibly knowledgeable and personable! My family and I spent a good amount of time trying stuff on and checking things out and I never felt rushed. On top of that, I never felt like I was being unsold. They were refreshingly honest about what gear I could save a bit of money on, versus where I want to make sure I dont skimp. I live in Washington State so I originally just planned to swing by once, grab some gear and that be that. But after my experience, im gonna make the 3.5hr drive back for any major hockey gear purchases. I couldn't recommend these guys enough!

George is great! Most passionate manager I've met and I've been going to Cyclone ever since I…read morestarted playing hockey, over 25 years now. His skate sharpening is on point. Very consistent and can always trust you have a good edge. Last time I was in he pointed out a fresh delivery of pro-stock sticks just when I was looking for a new twig. Thanks for the recommendation, the stick is awesome! He's in the Richmond store now so always make sure to get my skates sharpened before my games at RIC.

A bit on the small side but the staff is tops. The sharpening is superior to the other location in…read moreVan. .Helpful and attentive staff that inform and answer all your questions without attitude. Prompt friendly service.

Called the shop looking for help with warranty on a set of True skates. The person who answered the…read morephone was friendly and happy to help. unfortunately I thought I was calling True MFG And I live in Calgary. Even with zero to gain the employee went out of his way to find me the phone number for True Hockey and told me if I can't get anywhere with that number to call him back and he would get his True hockey sale rep involved. Great customer service and good people that helped me just for the sake of whaling me.

Avoid. The owner/operator Danny Longo is a like a used car salesman. In fact, if he were a car…read moresalesman, he'd be one of the most dishonest. Rumour has it he tried to sell some old phone books to a customer looking for goalie pads. Nothing has a price tag either. This sends off alarm bells in any establishment I go to. You really need to know your products before going there. You can't trust the sales staff to give you honest advice, they seem to push the high end products regardless of what you are needing. I custom ordered a goalie glove there, and nobody sent the order to the manufacturer. I ended up waiting 4 months when I was quoted 6 weeks. Overrall, very disappointed both times I shopped there. Never again.

Went on a Sunday to buy new skates and the young guy was really helpful - sat with me through the…read morewhole process of trying on skates, answering questions, baking and fitting them. There were four other people of varying ages there getting new skates at the same time, they all bought. So that's tells me this was the right place.

They do the best skate sharpening in the area with reasonable price. They fixed my blades that were…read moresharpened from sportschek. You can really tell the difference if your skates are sharpened correctly. Staff is friendly, they help us with any questions we might have like what cut to get for our skates for beginner and intermediate level. They have packages for skate sharpen which helps save some $$$. If you regularly get your skates sharpen then you may want to purchase their package. They also helped answering questions in regards to insoles..they are quite knowledgable. The equipment they carry are also reasonably priced and the owner only buys equipment that he believes in. If you want friendly and knowledgeable staff to help you with your skates or hockey in general, then this is the place for you.

Do they have bauer 3d measure machine? I want to buy a new skate and a lot of stores dont have…read morethese services

Isn't as nice or spacious as Vancouver location…read more As a goalie, definitely less selection, pic shows that. Didnt see many of the high-end models like Vaughn Legacy chest arm protectors, etc. Skate sharpening in back. Goalie bags on the right. And one other thing, awful place to install a pole right in front of their doors, so be careful lol.

Went in for a board for my niece and they totally set us up the best possible one. It's been a year…read moreand she's still using it. Not only was it a good price but it was great design. Thanks.

I love coming here for my snowboard gear!! Shoutout to the staff..they were super nice and…read moreknowledgeable. Every question I threw was answered and I love how patient they were. Everytime I visit, I end up buying something. They also carry equipment/brands that most store do not have. If you need help with snowboard gear this would definitely be your go-to store!!!

I'm going the full 5-stars on this place after spending a day with a friend shopping for snowboard…read moregear. We did the entire 'snowboard alley' of W 4th and this place had by far the best deals. Not only were the prices better to begin with, they also carried more classic styles and colours in jackets and pants that suited my friend's fashion tastes. The staff were really helpful picking out a snowboard that was a great price, European-made and would last him for years. The graphics were pretty sweet, too. The board was freshly waxed and they set it up with the bindings in-store. In addition to already low prices and some sale items, the staff cut my friend a deal since he was buying a bunch of gear. It was the cherry on top! This shop also has non-snow-related sporting gear on the second floor.

Of the many board shops in this area I walked into this one first. I was coming from out of town…read moreand looking for a whole new setup including a snowboard, bindings, boots and bag. When I walked in I felt out of place as most beginner snowboarders probably would feel. It just looked like a small, cramped board shop to me but compared to the other places, I'd take that over the stuffy, boutique type of shops the others seemed to be. Jess at West Coast was very helpful asking me questions to better hone in on what type of equipment would best suit me. She was super informative and didn't pressure me to commit to purchasing anything. In fact, she even told me to go to the other shops in the area to compare equipment and pricing. Pretty ballsy but it made me feel at ease right away. I went to all the other shops and no one made me feel comfortable about being there. Very few questions and assistance. Instead it almost felt like they were uptight because I may not have looked like a typical snowboarder. Needless to say I went back to West Coast and bought the lot, about $1500 worth of equipment. Then I put it to use going up to Whistler the next four days and loved every second of it. The board (Bataleon Goliath) performed great and my feet felt perfect throughout every run. Lastly, I would've given them 5 stars but the person helping my girlfriend with her ski boots was unknowledgeable and not a very big help to her. If you do go to this place go see Jess. There was another Aussie guy behind the counter that was giving his input and helping me out as well but I didn't catch his name. Mahalo, K

Awesome store and awesome people, but *really* make sure you know what you're buying before you…read morehead to the till. I came in on a college budget hoping to pick up a used soccer ball or tennis racket to help emerge from winter hibernation and be outdoors, but the selection and prices made it so I got both! Consigners set the initial prices and get 50% back, so it's luck of the draw as to whether you'll get a good deal. Got a Dunlop racket ($33) that works like a charm, and the used tennis balls ($0.50/ea) are really worth it if you don't mind a Sharpie'd "T" on it. The soccer ball, I made the mistake of buying a lower-end Tektonik ($17) one. BIG mistake. After one use, it began cracking apart massively -- likely an issue of the ball being stale and/or overinflated. Although this is mostly the fault of a bad consigner, I was disappointed that I couldn't get anything back for it after I called and warned them about the other two they had on their shelf. Part of me is kicking myself that I didn't go for the nicer, likely better-maintained $22 Puma ball on the rack -- ended up dishing out another $25 for a new one at SoccerWest anyways. But I'm wondering whether I should sell my new ball to them when I myself have to head out of town, or whether I should go through the effort of selling it on Craigslist/Marketplace to give someone (and probably myself) peace of mind. TLDR: Know what items to buy used, and which are buyer-beware. Quality control can only go so far.

We had a really great buying experience here. We found several pairs of shoes for my wife and son…read more The staff was able to help us find everything we needed quickly. The selection was a little sparse on children's shoes.