Now that I am on my 3rd child, I keep coming back to The Pump Station. Each time I've gone there,…read moreI've had a great experience. The staff is friendly and attentive. Not only does the staff help with my indecisions, but they are also knowledgeable about all-things car seats, pumping, breastfeeding and more! It feels like a full-service experience and I am so glad they offer so many services and support in my city; I don't ever have to go elsewhere. Easy parking in the street or in their lot in the back. Convenient hours. Location cannot be beat!

Really disappointed in my experience today. I drove two hours to this location to support a local…read morebusiness. For one, I was not greeted or asked if I needed help when entering the store. More importantly, their website said the stroller I wanted was in stock and available in 4 hours for pickup, but when I got there it wasn't available for purchase and it had to be ordered. When I brought it up to the cashier, he said it was because they have it in store their inventory but not at the store? Huh?? After doing more digging I saw there was a "Terms and conditions" asterisk in fine print you have to click on to find out this information. All I saw was the green check mark that says "In stock and ready for pick up in 4 hours." Any other place I have ever been to- this would mean it would be in stock at the store. When I brought up, calmly, that this was confusing and they should fix it because I drove two hours to get to the store. The cashier said nothing. Not a "Aw geez, I'm sorry. I can understand your frustration and why that's confusing." I'm a reasonable person. I've worked in customer service all my life. The demeanor of the cashier alone has put me off from ever visiting this store again or recommending it. We went to Uppababy a few blocks down and they were SOOO kind that it completely made my day. All I needed was some kindness. To the owners of the Pump Station- the people using your website are most likely VERY tired moms. I personally am getting 3-4 hours of sleep a day. Tired moms need clear signage if something is in stock or not. Time is precious in this season of life. We also need KINDNESS. My body is broken and recovering from giving birth. I am exhausted! I would expect a place who sells baby items to understand this. Overall, would never recommend this place and will tell everyone I know that it was an awful experience.

Dr. Wiseman is an incredible resource and has given us peace of mind as we navigate breastfeeding…read moreour newborn. She is easy to recommend, particularly for any and every mother who is looking for reassurance, guidance, empathy and levity. She's been a great help, especially as we've experienced stress and overwhelm as new parents. We appreciate how responsive she is and most importantly, we've never feel rushed during any form of communication. Thanks for all that you do for us new parents!

Dr. Colette is very knowledgeable and emphatic. She took the time to hear all of our challenges and…read moreconcerns (appt lasted 1 hour) and helped us craft a plan that is realistic for our context. Highly recommended.

Dr Nicole Ross saved our LO this year. Our daughter suffered ongoing infections (all year) which we…read moreare now going to see a specialist for. Dr Ross, and staff, remained committed to helping care for our daughter throughout the entire year they provided us with exceptional, hands-on care, and were always willing to help with ideas for preventing the ongoing issue moving forward. I feel the doctors and staff had concern for our daughters health, but also, her mental state too. There was not a single visit where our daughter left unhappy - or scared. That to me is priceless. The entire team is very hands on and friendly/family like. They really took the time to hear out our concerns, and spoke with us with a lot of care and integrity.The office itself is very calm, relaxing and pretty. Inside you will find lots of natural light and windows - light blue-pastel walls. A very quaint- modern cottage feel to it. I love that it's located next to the elementary school and coffee shops. Thank you Dr Jay Gordon, Dr Ross and Dr Linda for all of the love and care you provided us with this year. We love you! Ps. My only complaint is that the medical chart was not as specific as I would have liked. The diagnosis and visits were listed. However, a lot of the call logs and doctor-patient notes seemed to be missing. This normally would not matter. However, now that we have to see a specialist, this does make it a little more difficult.

Excellent care and knowledgable. One of the few doctors that take his time with you and doesn't…read morerush you out.

Emily has been one of the highlights of my seven weeks post partum. Not only has she given me…read moreamazing information, guidance, and confidence on successfully breastfeeding, but she has provided support and love for a new first time mom I didn't even know I needed. I highly recommend contacting her even if things are "okay" - she will make them great.

Emily was a godsend for us. I had a terrible time breastfeeding in the hospital in the early…read morehours/days that my son was born and we soon discovered that my son was born tongue-tied which was resulting in a poor latch. Those were some of the most challenging days in my life and even after the correction, improvement wasn't immediate so we called for reinforcement - Emily! I was committed to exclusively breastfeeding and was going to do whatever it took to do so. Emily worked with us twice and was incredibly patient and understanding. She really got in there and showed us all kinds of techniques of how to get comfortable and how to position myself to get the latch. Overall, it took us 17 days to really get breastfeeding "down" and 17 months later, I still have an incredible breastfeeding relationship with my son. I will always be so thankful for Emily's support and whenever anyone asks for an LC recommendation, it's Emily!

Absolutely love rebecca and had her for both my daughters!! She's amazing & makes me feel…read morecomfortable! Highly recommend!! & I literally tell all my friends about her!!

I had my first virtual lactation consultation with Rebecca, and she was absolutely wonderful! She…read morewas warm, patient, and incredibly thoughtful throughout the session. As a first-time mom, I appreciated how informative the consultation was without feeling overwhelming. She was thorough and made sure there was time to discuss any additional concerns. I'm really looking forward to having her for an in-home visit after delivery!

My husband and I took the all day virtual birthing class with Liz. The class was extremely…read moreinformative and gave us both confidence going into delivery. Liz has a very calming and relatable demeanor and is super personable. Highly recommend this to anyone looking to learn more about labor and delivery. If you're in the Santa Monica area you may even be lucky enough to have her deliver your baby! I could not speak more highly of the class and Liz!

We took Liz's class September 2015, about a month before I had my son. it was well worth the money!…read moreAlthough I had been doing a ton of reading to gear up for labor and life with baby my husband was very ill prepared. He had other stresses to worry about then try to read a bunch of stuff. Taking Liz's 2 week birthing class really helped open his eyes and equip him for what lay ahead (as well as myself). I personally loved her down to earth attitude, her wit and sense of humor! She's realistic and will be honest with you about the processes and what the nurses at the hospital are really thinking behind the scenes! I loved that because it really helped me to gage what are realistic expectations and what are just fluff in the books and mommy groups (especially on the Westside of LA). I most definitely would recommend her class to a friend and already have!

I had a traumatic birth experience at UCLA Health…read more Teaching hospital: Dr. Brianne D. Romeroso, MD was texting on her phone when she entered my labor and delivery room. She didn't interact with me at all during labor. Only the resident doctor did and she was smugged. I asked for no resident doctors, but patients don't have a choice at the hospital. Dr. Romeroso only chatted with me right after my surgury. Rotating doctors: You may not know who will be there for you when you deliver your baby. NICU: This unit was excellent - care and staff. Billing: They will have non-medical staffs walk into your post partnum room to pay for the hospital services. Do not pay if you're using insurance. The claim should be processed by your insurance. If you pay while still at the hospital, you and the insurance could end up double paying for the service. They won't proactively inform you of the overpayment and credit you the amount.

I cannot say enough good things about our experience at UCLA Santa Monica for the birth of our…read moredaughter. The nurses, midwives and staff were all exceptional. I felt comfortable and supported throughout the entire process. The lactation experts Karen and Deborah were also amazing. The labor room we had was massive and although the post partum room was much smaller it was comfortable and worked perfect for everything we needed. Also, the location of the hospital is next to some amazing food places which is nice if guests want to pick up stuff to bring you (tartine and huckleberry are a quick walk away). Overall I am so thankful we chose UCLA for our birth I would give it a 15/10!

If you are having a baby, you need Babygroup! Donna has been an indispensable resource on my…read morejourney as a new mother, and the friends I have met through Babygroup still talk on a daily basis. Donna provides advice and comfort in an incredibly supportive and nonjudgmental way, and offers wonderful insight no matter your child's age. This is one of the best gifts you can give yourself as a new mother. I fully credit Donna's classes and in-person playgroups as one of the major reasons both my daughter and I are thriving.

In becoming a mother, I tried to prepare myself by reading every book on babies and parenting that…read moreI could. However, I soon found that with several topics (such as breastfeeding and sleep), there were so many different strategies that I became more conflicted/confused the more I read. Joining Donna's group at 3 months was such a godsend. In her group, I was able to have a detailed conversation about any issue I was having. I then always received a succinct strategy that was tailored to my child. And the advice just works! Most recently she outlined the steps for weaning my now 2 year old off of his pacifier, and it went as smoothly as she had promised. Donna anticipates upcoming milestones and struggles. And she will send emails with detailed information and instructional videos to explain what issues may be on the horizon and how to address them. It is also amazing to connect with the other mothers in the group. I started with a group when all of our children were around 3 months old, and now, 2 years later, our group till texts each other on our Whatsapp chat every day. It has been so therapeutic to have a safe space where I can air my struggles without judgement and where I can receive the support and validation of women facing the same obstacles. I am a huge fan of the current zoom format because I can join wherever I am regardless of what I am doing. Between the LA traffic and work, I would not have been able to join as reliably if not for this virtual platform. Donna has given me confidence as a parent. She has made me a better parent than I could have been struggling on my own. I really cannot say enough about the group. I highly recommend it for any new mother!

If you are considering working with Laura, take my word for it that it will be the best decision…read moreyou could have made for yourself during your precious postpartum. She has within her such a delicate balance of having all the knowledge and expertise but making it digestible with no judgement. We did massage, muxabustion, caster oil packs, postpartum herb baths, yoni steams, she brought me protein balls and teas, tonics, the lists of things we did goes on. She is a true rare bird and I miss our sessions immensely.

This review is coming from a husband's perspective just fyi…read more Pre-birth my wife's task list was huge and she needed to find a PP doula asap. After several phone calls and in-person interview's we decided to go with Laura. and she was AMAZING!!! She was very calm and extremely caring towards my wife and newborn. She showed my wife different newborn techniques that we didn't learn with our first one. She is very attentive and constantly making sure the feedings were going great, making my wife healthy food, and even giving me some healthy snacks to keep my energy up. I don't write reviews often, but she deserve 5 stars all the way.

Jennifer was WONDERFUL to work with - helpful, encouraging and always available. I really struggled…read morewith breastfeeding my first few months and she made me feel immediately comfortable and like it was something I could do. She has been able to diagnose and coach me through multiple issues (painful latch, mastitis) and I am now almost exclusively breastfeeding on demand with minimal discomfort. Highly recommend!

I cannot say enough good things about Jennifer...I worked with other lactation consultants before…read moreand they couldn't help me with my son's latch. Jennifer came to my house and showed me how to do it right immediately!! 10000% an expert, hands on, practical and super responsive to any additional questions. She also routinely reached out to me to check in and make sure we were doing well. I am recommending her to anyone I know. Super easy to make appointments with and very punctual which you will definitely appreciate when your baby is young and nurses frequently. I even texted her months after our sessions ended for help with my mastitis and she was super helpful, she is a great resource!