Irate office representative! Never in my life have I had an office clerk be so disrespectful!…read moreRaising her voice, interrupting me as i talked, snappy back talking, argumentative and combative. I've never been so disrespected as ERICA treated me today. She gave me incorrect information about pricing & procedures & she was ready to fight me about it. Nothing was offered to help aid me to get the service i needed. Poor customer service to a major fault. I cannot believe the office manager allowed this woman to treat me the way she did. Shame on YOU.

Had a great experience at Jack's Beaches family dentistry. Their front desk is extremely helpful…read moreand goes above and beyond, and the doctor here was extremely efficient and provided great quality care.

I am extremely disappointed with my experience at this dental office. From start to finish, the…read morelevel of professionalism and patient care fell far below what I expected. Communication was poor, appointments were not handled efficiently, and I felt my concerns were dismissed rather than addressed. The staff appeared disorganized to my case, and the overall experience left me feeling frustrated and undervalued as a patient. What was most concerning was the lack of transparency regarding treatment recommendations and costs. I did not feel that adequate explanations were provided, making it difficult to make informed decisions about my dental care. I originally came in for a routine cleaning about a year and a half ago with no pain, sensitivity, or concerns regarding my teeth. During the visit, I was told I had a couple of cavities that were not a major concern, but I agreed to have them treated anyway. Since that treatment, I have experienced constant pain and sensitivity that I never had before. I can no longer comfortably bite into foods as simple as chicken without pain, and drinking anything cold causes significant discomfort. What should have been a straightforward procedure has turned into a year-and-a-half-long ordeal. Over this period, I returned multiple times to report the same symptoms. Rather than seriously addressing my concerns, I was repeatedly told that the work had been performed professionally and that the discomfort would eventually go away. Days turned into weeks, weeks into months, and now more than a year later, the pain remains and has only gotten worse. The treatment was redone five separate times, yet the issue was never resolved. Despite acknowledging the ongoing problem by repeatedly redoing the work, the conversation than became that there was no need to continue and that "these things happen with age." This explanation is difficult to accept considering the pain began immediately after treatment and was never present beforehand. What has been most frustrating is feeling dismissed throughout the entire process. During my most recent visit, after more than a year of consistently reporting the same symptoms, I felt as though my concerns were not taken seriously. At one point, I was even left with the impression that the dentist questioned whether the pain I was experiencing was real. No patient seeking help for a persistent issue should be made to feel that way. I have placed a tremendous amount of trust in this healthcare provider. I trusted this office to improve my dental health, and instead I have been dealing with pain, sensitivity, repeated appointments, and unanswered concerns for over a year. I want to make it clear that this review is not directed at the dental assistants or "most" of the front desk and scheduling staff. In my experience, the majority of them were kind, professional, and genuinely seemed to care about helping patients. My concerns are specifically directed toward the individuals responsible for handling my ongoing care. Is what made this such a frustrating and uncomfortable experience.

It's a very clean office and their staff is wonderful. Dr. Martinez is an honest dentist and…read moredoesn't push expensive procedures on you against your will. He's patient and kind. I'm looking forward to getting started this year.

My family and I have been their patients for over a year now. My 4 year old loves it so much. He…read moregets a little toy every time he goes for a cleaning along with a tooth certificate. Dr. Hoe and his staff are all friendly, polite, and respectful. Most of all, they always provide us with professional advice. We appreciate you, Dr. Hoe.

Had an awesome experience at Trive Dental. Scheduling was online and very convenient. Location is…read morebrand new and very clean. Staff was awesome - explained everything and very gentle. Dr Ho was honest and gave a thorough exam. Will be going back :)

Quint little office that surprises you when you step inside. Greeted very nicely upon entry from…read morethe Ms. Anna. After some quick signatures Ms. Kat called me out and it went extremely well, I thought. The office was clean, professional as was staff. Dr. Sherman is retired Navy doc so we had a few things to talk about. He was pretty clear about everything and appeared to have the latest in technology. Ms Shannon (Hygienist) was very good thorough as well. Overall, I would definitely recommend this dental facility!

So glad I found them! Kind, friendly, helpful, great team, and honest. Love the staff and Dr…read moreSherman! I highly recommend! They are exceptional with their knowlege, care and kindness. Wish I had found them years before is my only complaint!!

I have been a patient at Orange Park Dentistry for almost 19 years. I have been through some…read morechanges in docs, but my hygienist, Lori, has always been there. She is wonderful! I never feel pressured or uncomfortable, and I look forward to all of my appointments because I know I'm not going to be "sold". I also have chosen to do Invisalign through this office and am so happy with the results. I definitely recommend this practice if you are looking for a personal touch.

Went there to see about dentures for my mom. Dr Chan is very personable, made my mom feel very at…read moreeasy and joked with her. He clearly explained everything and gave great advice. Staff were very friendly. I currently see a dentist in Jacksonville but I live in Orange Park, thinking of moving to his practice.

I always have had a good office experience here and the consultations with Dr. Arrow have been…read morehonest and forthright. I had a very difficult upper molar removed here that another dentist prior in Charleston declined to do. He wanted me to see an oral surgeon and I thought I would try Jax Emergency after my husband recommended them to me. Dr. Arrow was patient, took his time and rocked that tooth out in it's entirely with no breaks. Took his time and used rocking persistence- something most dentists do not posses anymore with the rush to high priced cosmetic dentistry procedures. I worked for years chair-side in dental offices in my younger years I can really appreciate application of great basic practices as well as talking a patient through the procedure calmly. I also appreciate in this day and age of greed in the medical industry to not have the price be the motivator to the doctor and practice. I like that the actions were whatever was best for me and my situation. I only wish they did root canals on molars so I wouldn't have to go on a search, but I've been referred to 3 endodontists for consideration for the next procedure. Front desk was very helpful and I was seated shortly after arrival. The assistant was efficient and friendly, updating x-rays after looking at those previously taken at another office earlier this year. Smart move. You don't want a dentist working off of old x-rays. Not ever! Another note I'll go in bed at names was I recognized her from being here a couple years ago which says a lot about the doctor. Many assistance turn through cause of doctors that are too difficult to stay with. Yes, some dentists can be rude to their assistant too! My disappointment at the cosmetic over health $$$$ direction dental care has taken can be noted! Implants implants implants are not for everyone nor can everyone afford seniors who want to preserve their teeth and have good health rather than focus on only appearance get any cost. So much pressure to spend thousands and thousands of dollars - patients shamed into signing financial agreements unrealistic for many situations. I was so upset over the pressure for the plants. I waited too darn long to get a second opinion. I still need 2 root canals, but I'm glad I came here and talked to Dr. arrow about my options that suited my own needs and budget. I'm so glad I did. Take control of your health. I do recommend this doctor and staff for a no-frills office with a kind efficient staff and knowledgeable Dr.

This dental clinic has the best patient care experience from all the staff I've ever had. From…read morefront desk reception, hygiene experience, and consultation with the provider. Dr. Aaro has given me alternative solutions to my issues without judgement, he provides a personal experience every time I've come in with remembering things from past conversations I almost forgot about, and has done excellent work on my teeth that lasted longer than previous work from recent years.

My husband and I were in need of a new dental office, because ours fell out of network with our…read moreinsurance. After much research and calls, we chose this practice do to their reviews. It has been a nightmare. My husband overpaid for an extraction and to add tooth to a partial. Contacted insurance company and they agree we overpaid, however this office has not refunded for overpayment. I have made many calls to this office and have only received a small refund but not what we are owed. We have cut ties with this office and are still awaiting full refund amount. I've never had any issues with this insurance company (GEHA) paying claims. They have been paid by insurance but are dragging their feet to refund overpayment. Office manager and front office have been rude. We now have a new dentist and no issues. Stay away from this office. Reviews did not match our experience.

Dr. Nixon and staff are always wonderful and efficient! Taylor takes great care of her patients…read morewhile making them feel at ease. Go see them!

Very nice person at the reception desk. They scheduled my consult on the same day as my cleaning…read more Didn't have to wait long. Had my check up. After speaking to the dentist about some treatment options (no pressure for expensive work) I went back and had a my cleaning. I will go back for sure.

Dr. Greenwalt and is staff are the nicest, most professional, and honest dental experts that I have…read moreever experienced. They did a great job on my dental crowns and other services. I highly recommend them. Buzz Wagand