My regular cleaning included a comprehensive exam by Dr Stephenson with easy action items to improve my hygiene and overall health. Always professional with immaculate offices! read more

I have been seeing Dr.Stephenson for over twenty years. She is the consummate professional, skilled beyond belief, always does what's best for the patient and is extremely creative when solving my over the top dental problems. She is a creative problem solver, listing all your options. Also, not quick to spend unnecessary money, explaining things in a way even I can understand! She also draws a heck of a good visual aid. Her staff is top notch as well. I am so grateful to Dr. Stephenson for all the work she has done to save my teeth. In addition to her skills as a dentist, she is a kind genuine human being. read more

Beware! One bad dentist can ruin one's teeth for life. After doing a filling that was so incompetent that half of it fell out within a day, she said that the pain was "referred pain" due to a different tooth that she would need to fill. That filling was also bad, and I ended up at UCSF in severe pain due to two bad fillings, where the professor asked "Who did this to your teeth?". read more

Extremely expensive, used car sales techniques and unprofessional behavior. Did not match my lower teeth to the color of my upper teeth. Too self conscious to post photos as my teeth look terrible! read more

Recently switched dentists & was referred from a friend to see Dr. Stephenson & I wish I had made the switch years ago. From the receptionist, to the technician, hygienist and of course Dr. Stephenson-- I was blown away with the level service I experienced. Highly recommend. read more

Dr. Stephenson and Dr. Malin took such great care of me today! I came to them from another dentist in Invisalign treatment and they were so nice to finish my treatment and do such an amazing bite adjustment that I feel like I have a new set of teeth! I would recommend Dr. Stephenson and Dr. Malin for any treatment needed; they both have wonderful chairside manners and seem to really care and listen to your needs. I've never felt more comfortable in a dental office before. The staff is also great, from the front desk, to the assistants. Veronica and Courtney were wonderful. So happy I found this office. read more

Today was my first time as a new patient in Dr. Stephenson's office and I was truly blown away by the patient care from start to finish. The attention to detail and the way Dr Stephenson truly listens to your needs and puts you Mr priorities first. She made me feel comfortable and listened to which is so important in vulnerable situations as such. Can't say enough good things. Thank you guys for an amazing first impression read more

The level of care you get with Dr. Stephenson is beyond stellar. She is so attentive to you and makes sure you are comfortable while being so detailed in her skill to ensure that whatever work you are having done is done to the highest standard. I have been coming here for years after a long history of being afraid of the dentist due to bad experiences. But Dr. Stephenson tell you about everything that is going to happen before getting started. I just went in to get a crown replaced. She made sure to check everything before getting started and told me why this happened and how to prevent it. She uses a microscope when working on your mouth. After she goes through everything to ensure you understand what will happen. Her staff is amazing and the assistants are also just as caring and detailed. If you want the best for your dental needs, this is the place to go! Hands down 5+ stars! read more

If ever there was a dentist that could make one feel at ease it would be Dr. Stephenson (and her staff). They are the consummate professionals and provide excellent service! read more

It's not easy to find someone who is passionate about their craft in any area, let alone dentistry. Yet, Cynthia Stephenson loves her work and is passionate about doing a perfect job for her clients. My experience with her and her staff has been as a patient who has experienced many dentists previously. Her professionalism, her use of the latest techniques and her high standards are inspiring. This would be enough by itself, however, she also adds a joyful spirit and an easy way of interacting with patients that makes visits to this dentist and her team as pleasant as a visit to the dentist can be. Highly recommended. read more

I have been going to Dr Stephenson's office for over 10 years - I've always felt welcome and part of the family by the whole team there. Dr. Stephenson is meticulous and a perfectionist with her work, and she works with a professional team, from the other dentists to the hygienists to the techs to the staff up front. Totally recommend! read more

Dr. Stephenson and her team are phenomenal. Great communication. Easy to make appointments that work for your schedule. I really want to shout out Shay who is easily my favorite part of every visit. She takes such good care of me and my teeth. So glad to have found this office! read more

I did Invisalign with Dr. Stephenson and her attention to detail, reliability and professionalism was 10/10. I can't say enough wonderful things about her office. My husband recently joined her practice and has had an equally pleasant experience. He has had an exam with Dr. Stephenson and a few teeth cleanings. Most recently, his crown fell off on a Friday night and the dentist on call saw him the next morning at 7:30 AM. I highly recommend Dr. Stephenson for anyone looking for a new dentist! read more

Cynthia Stephenson, DDS - Invisalign and teeth whitening by Dr. Stephenson - General Dentistry Near Me - Walnut Creek, California

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Dr. Malin is very kind and professional. She actually cleaned my teeth today and gave great advice without being preachy. The office staff was also friendly and the office was clean and comfortable. I recommend this dental practice to anyone who asks as I am a big fan of Dr. Stephenson too. read more

Love Dr Stephenson and team She took her time with me and always checking in to see if I was doing ok pain wise. She is compassionate and I could not teacher more highly Donna read more

I first got to know about Dr Cynthia through Yelp and Google reviews and post consulting neighborhood nextdoor app. Dr Cynthia is very patient in understanding the dental concerns and suggests doctors to consult in case there is a complicated case. She also does provide different sets of treatment options to choose from. She's up to date with latest technologies in dental industry and is an Invisalign expert. I've had a great time with my bi weekly cleaning and Invisalign journey with this doctor. Would definitely recommend anyone who needs trust, care and good quality treatment. read more

I would not recommend this dentist! ~ too many mistakes, having to go back to correct the mistakes. Also the Office has neglected contacting me when they need to change times. read more

Bait and switch treatment with the care and billing. Insisted on expensive X-rays, kept me waiting nearly two hours that left me sick for two days after having something toxic sprayed in my mouth and down throat. Horribly expensive, for this lousy level of care. 485.00 for X-rays and consult which ended up being to tell me to have a tooth pulled. When I scheduled that, this office refused to share my X-rays which is a common courtesy. I had the surgeon call them again and insist . They relented but said they would not recommend my surgeon. I assume bc there'd be no kickbacks. They wanted me to go to their referral I guess. So much wrong with my experience so caveat emptor. Also, as if this isn't enough for concern..,you'll be lucky to call and speak to a person, or expect your repeated vms to be returned. Yucky practice. Avoid. read more

Sometimes you see someone having all and only five start reviews and you wonder how is that possible. Well, let me tell you how. By being excellent, caring, attentive, professional and just God given talented like Dr. Stephenson and her team. From the moment I called to schedule an appointment to the moment I walked out of that door the whole experience was just nothing but wonderful. From the warm greeting, calming ambiance of the office, welcoming personnel, x-rays that are taken so fast that you barely notice to educational and thorough examination, I just can't rave enough about them all. I mean she quite literally examines your teeth and makes restorations with attention to microscopic details. Nice view out of your exam room window and fresh flowers all around the office is just final nice little touch that's icing on the cake. This is the place and professionals that I would want to see taking care of all my friends and family! Thank you for being so amazing! read more

I have been going to Dr. Stephenson's practice for several years now. Whether it is a cleaning or caring for specific tooth related problem, the quality of care is always outstanding. The entire care team is friendly and helpful. read more

Always friendly, excellent at explaining and very interested in my wellbeing. I've been going there since 2017.

This office has way too much turnover in staff. Both the office staff and hygienist staff have changed almost every time I visit. Just when you get used to a hygienist or a staff member, they are gone when you go back. Also they are no longer a delta dentist provider. To me it says a lot about a dentist office if the staff doesn't stay long. I know of other dental offices that have had the same staff for decades. Dr Stephenson is a very good dentist but is often absent from the practice. She seems to be taking a step back and it is taking its toll on this office in my opinion. I had another new hygienist clean my teeth this last visit and it was very painful and very rushed. I am now looking for a new dentist unfortunately. read more

I've been to too many dentists over my 79 years and Dr. Stephenson is best I have seen. She can give a hit of Novocain without it hurting at all. Try her. You won't be disappointed. Walker Lundy read more

I absolutely adore Dr. Stephenson! I have a phobia of the dentist from childhood trauma and she is the most patient Dr I have ever had work on my teeth. She does everything to make it painless and as comfortable as possible for me and I truly appreciate her. I drive almost an hour to go see her and an hour home and I would drive across country if I needed too. If you suffer from fear as I do or if you want a very trusted doctor I highly recommend her! read more

The best dentist I have ever had. Caring, skilled, professional. Thanks for your care, the detail you have and the staff that you have with you. read more

To be honest, Dr. Cynthia Stevenson and her staff were excellent. To fully understand what I'm trying to convey, they turned a ugly duckling into a beautiful swan. Talking about me of course. The whole experience was life changing for me. And I would recommend them to anyone who thinks no one will be able to fix this smile. She knows her stuff. read more

When I was looking for a new dentist I did a google search to find a dentist that was close to home and had good office hours. I came across Dr. Stephenson's website and watched the quick video. I was impressed that the focus was on providing quality care and gaining the trust of the patient. There are lots of dentists out there that can provide great quality work but if they are not genuine and sincerely care about your well being, then they are not doing their best. I had my first patient visit and it was so thorough. I have never had a dentist explain in such detail the mechanics of what was going on with my teeth and what was working and not working to the level that she did. She was all about educating me as a patient and wanted me to understand. She seems to have a genuine concern for the quality of her work and the dental work lasting decades not years. I also wanted to mention that the rest of the dental team was very welcoming and wanted my experience to be positive. I am happy that I found Dr. Cynthia Stephenson. read more

Wasn't happy with the quantity of care that I got, every time I come in there's a front desk person or a new person cleaning my teeth, I saw her associate who cemented my crown wrong then it came off so I had come back the next day which took 2 hours, can't tell you the last time I even saw Cynthia for exam, on top it I get a call saying I owed a bill when it turns out they never even billed my other insurance. Seems like something is going on in this office read more

If you are looking for a dentist that stays up to date with new information in dentistry the Dr Stephenson is for you! Dr. Stephenson is not only very educated and always up-to-date with equipment and more effective ways to do things but she spends time getting to know her patients. I have been with Dr Stephenson for many years now and plan to stay! read more

Literally cannot recommend a better dental office. I was beyond traumatized by my childhood dentist and decided that I would never go back lol.... But over time with the way starburst, teeth and a lack of professional cleaning work I found myself in searching for a dentist I could trust to not hurt me and to advocate for my best interest. I'm so glad (after extensive research) that I decided on Dr. Stephenson and her practice. I have never felt more taken care of, happy and eager to refer my friends to her. We went through some things together (retreating root canals, crowns etc) and still have some things to do but for once, I'm not avoiding it lol. So if you're looking for a dental practice that you can trust, that's fair and reasonable, and does amazing work, I recommend them 100%!! read more

If you are looking for a dental practice in the Walnut Creek area, look no further. What an extraordinary experience. My exam with Cynthia Stevenson was professional, comprehensive, educational, un-rushed. Cynthia conducted an extensive and holistic intake. She was genuinely interested in every aspect of my well-being. She attended to my comfort, engaged me fully throughout my exam and the review of my x-rays, shared her recommendations and rationale for course of treatment. She also took the time to X-ray my jaw as I suffer from TMJ disorder. Her team is exceptional, from the front office staff (pre/during and post visit), to the friendly x-ray technician and super skillful dental hygienist. It is clearly a culture of collaborative care. It was striking that everyone demonstrated a clear understanding of my patient record. The office is clean and bright, the technology is cutting edge, the administration of billing and interface with my insurance provider was flawless. A true case study in outstanding organizational design, customer experience, and first class dental care. Thank you all. I look forward to my next visit! Jo Anne C. / Walnut Creek, CA read more

What a pleasant surprise to see a dentist with the most caring, compassionate, thorough in her knowledge and clear information for her patients. I was surprised that she spent precious time in guiding me to choose the best path for my care. Dr. Cynthia Stevenson without a doubt is the best dentist I ever met. Her Staff members are outstanding in performimg their tasks. The office is bright and calming and you are genuninely welcomed as you enter the dentist's office. I look forward to having my dental issues taken care of. M.L. Callahan read more

Wife finally got me to go to her dentist after I cracked a tooth (I haven't seen a dentist for 10 years due to a prior bad experience). Dr. Stephenson turned my dreaded visit into a very pleasant one. She and her staff are tactful, compassionate and credible. I thought I would be looking at a number of painful and costly procedures, but ended up with a rather simple, pain-free plan that works for my budget. I have now had a crown added (replaced cracked tooth) and a full cleaning. My teeth and gums now look healthy again - thank you Dr. Stephenson! read more

This is way over do. I saw this dds online with good and bad reviews. I should have paid more attention to the bad ones. My first visit was good and I thought I found a new dds. Unfortunately I started having pain from the procedure and was getting worse. So I went for another appointment. This is when things changed I was first told the pain was coming from a different tooth not the one I had an expensive "onlay" not crown she said it is better and my tooth would look like new and would not be able to see anything. I agreed and initially was excited. I asked if my tooth could whiten to match the onlay she said it was fine and you could not see anything. I asked for the camera to see up close was told we don't have that to expensive (every dentist in the past did this automatically). I went back several times complaining about the pain and again was told oh that tooth is fine your pain is coming from a different tooth. The tipping point came when she said "I need to talk to you my staff says you are treating them badly " complaining about my tooth which I only saw one other person to check for the pain. Talk about never have had this experience before I was shocked ~ she attempted to talk down and treat me like a 10yr old. I will never go there again and suggest you do not either! She acted as she was some strict school teacher appalling and ridiculous. read more

I personally hate going to the dentist. Never really had a good experience . Then I met Dr Stephenson and her staff, they were amazing. They made me feel very welcomed, educated my on my options and hygiene and were very sweet. Had a deep cleaning which is never fun, but they made the visit very pleasant . I'm looking forward to my next visit . The office is super clean and Dr Stephenson is just the best !!! read more

Dr. Stepenson is great! Our entire family trusts her and she has always been there for us! Highly recommend her and staff!

The professional fervor displayed by Dr. Stephenson and her super crew borders on OCD. The people are charming and competent to the extreme. In my nearly 70 years, I have been through a wide range of of dental providers, some not so good, some very good. This practice is head and shoulders above them all! read more

I'm sad to write this review, as I went to Dr. Stephenson for 7 years. However, I really noticed a change in the office and the service, especially in the past couple of years. Over the years, I started getting more and more pressure to make cosmetic fixes. For example, despite the fact that I repeatedly told Dr. Stephenson at every appt that I did not want caps on my front teeth, she continued to push it at every appt. In addition, on two separate occasions I was told that things were covered by my insurance, only to find out that they were not. When I asked about it, I was told, "We have 5,000 patients, we can't possibly keep the insurance coverage straight for all of them." So why even offer to call my insurance to verify coverage? And thanks for making me feel like just another number. Now that I have switched dentists, it's become even more obvious. My new dentist found a hole in one of my teeth that Dr. Stephenson's office completely missed. And at my last appt with Dr. Stephenson's office, I saw Dr. Dije (who was super nice and very thorough) who found a cavity in a filling that Stephenson replaced two years ago. Now my new dentist needs to go back and fix Stephenson's work. read more

I've had Dr. Stephenson as a dentist for over 5 years... and now I understand people's enthusiasm when I myself, first asked for a dentist referral from co-workers many years ago! I actually LOVE my dentist, love the people in her office, love the view of Coit Tower and North Beach... and love the professional, educational, comfortable and supportive treatment that they provide people. I would not hesitate to recommend Dr. Stephenson to anyone for their dental needs! read more

After my horrible experience at the dentist office in San Francisco, Dr. Cynthia Stephenson's Office was amazing. She was very professional and thorough with everything. Although I have horrible habits with cleaning my teeth, she didn't make me feel bad at all! =) I was recommended to come here by two coworkers and I will definitely continue to recommend this place because they are awesome and offer superior service. read more